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Item#: N82E16833127516

D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

  • Dual Band Performance - Up to 450Mbps (2.4GHz) + 1300Mbps (5GHz)
  • High-Powered Amplifier - Increases range of Wi-Fi coverage
  • mydlink Cloud Management
  • Four Gigabit Ethernet ports
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BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
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Learn more about the D-Link DIR-868L

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the D-Link DIR-868L

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Showing 48 of 48 reviews - Clear Filters

  • Michael C.
  • 9/22/2014 1:16:41 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNever a solid connection

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Feature list is very long, and the marketing spin of what they promise is impressive.

Cons: It was just never stable as a wireless device. And the issues it had on the wireless front (especially with Samsung Devices) caused the device to become unstable.

I removed the device and moved on.

Other Thoughts: Note: My standards are very high, and I know a lot of about networking. So you may be fine ... but there are issues with DLink and Samsung as it relates to WiFi security settings. They have been around for a long time now... and I get the impression no one is interested in addressing them.

Manufacturer Response:

We want to thank you for the feedback as we value the comments and concerns and we are sorry to hear that you are experiencing issues with the product. D-Link suggests that you perform a factory reset (by pressing the reset button with a paper clip for 10 seconds) and then download and install the latest firmware from www.support.dlink.com. If that does not resolve your problem please contact our technical support team for assistance by calling 1-877-453-5465. Thank you for choosing D-Link.

1 out of 1 people found this review helpful. Did you? Yes No

  • Tony B.
  • 9/15/2014 6:09:17 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsbought 2, 1 failed in 2 months, sad sad tech support

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: good list of features, reasonable price, aesthetically pleasing.

Cons: bought 2, 1 failed within 2 months, replaced the router immediately to get system back online. Contact D-Link for RMA. D-LINK tech support by far FAR the worst. Insisted I hook it back up and go thru their list before even considering an RMA. No RMA unless you go thru their checklist. I might be more tolerant if any other vendor had ever required the same. BTW, I replaced it with an ASUS router. The few experiences I've had with ASUS tech support were all 5 star.

Other Thoughts: I cant speak to the quality of the router. I bought 2, 1 failed. That's 50%. I gave the other router to my grandkids for their college dorm. I wont install another D-Link in a critical application. If a company produces good equipment, it's a shame to lose customers due to poor tech support policies. I've got over 30 years working with this stuff. This is one of the more memorable experiences--negative.

1 out of 1 people found this review helpful. Did you? Yes No

  • Vincent R.
  • 7/30/2014 6:14:46 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsgood

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: 5 ghz works very well being as im about 65 feet from my router and have near full bars with about a 70 mbps connection speed to the router.you can use a usb 3.0 hdd to hook up with this and run it realy well you will have problems loading large files onto it over wifi but realy why would you.

Cons: none

Did you find this review helpful? Yes No

  • Nicholas T.
  • 7/28/2014 2:28:54 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Very good pushed out strong signals! If your looking for the new crazy technology its this!! I got this to get good signals on my nvidia shield portable

Cons: Very big!! (not a con but for me yes)

Manufacturer Response:

We appreciate the feedback as we value the input greatly and we are glad to hear you are satisfied with the purchase. Please be advised that if you ever need any assistance, our technical support team can be reached by calling 1-877-453-5465. We thank you for being a D-Link customer.

Did you find this review helpful? Yes No

  • Harold I.
  • 7/23/2014 2:56:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGot a month out of it

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Worked well. Purchased on 6/1/2014 worked very well initially.

Cons: Lasted less then 2 months, Then it began requiring rebooting every 8 hours or so. Now the LAN light will not come on at all and it has lost all connectivity

Manufacturer Response:

We want to thank you for the feedback as we truly value the input and we are sorry to hear you are encountering issues with the product. Please make sure you have downloaded and installed the latest firmware from www.support.dlink.com. If that does not solve your problem we advise you to contact our technical support team for assistance by calling 1-877-453-5465. If your warranty period has not expired you may qualify for a replacement. We thank you for choosing D-Link.

Did you find this review helpful? Yes No

  • John F.
  • 7/9/2014 12:43:44 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggs

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Easy to install, easy to use

Cons: none

Did you find this review helpful? Yes No

  • Matthew M.
  • 6/3/2014 8:13:10 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsUgh, just ugh.

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: AC speeds are decent.

Cons: Anything that isn't running at AC seems to take a hit; older N devices are running at about 50% speed compared to on my old RT-N56U router.
The GUI is Atrocious. It's ugly, clunky and doesn't work well.
Changing just about any setting in the router forces a reboot.
Enabling USB 3.0 in router settings makes it so it no longer sees any USB device?

Other Thoughts: Overall experience with this router has been really bad - went from an ASUS router to this and given the chance to go back I'd spend a little more and get another ASUS.

Also, I thought some of these issues would be resolved by updating the firmware - running 1.07 now, same problems.

Manufacturer Response:

We want to thank you for your feedback as we truly value and appreciate your comments and concerns. Please note that based upon your review D-Link would like for you to click on the below link within the next 10 days so that you may complete a detailed form so that we may have our D-Link technical support contact you directly to try and assist you in resolving the issues that your are encountering with the DIR-868L. Please click on the link listed below and follow the necessary instructions, so we may better assist you:

http://supportrequest.dlink.com?id=c5e78c700b094d56bab6cb15db6e4c9a&token=fe608326efbf43789eb88faa6b95fd92

We thank you for being a D-Link customer.

Did you find this review helpful? Yes No

  • James K.
  • 5/26/2014 7:24:03 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsWorst Support in the Market

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Fast, Great Speed and Wifi Range.

Cons: I have to reboot the unit 5-6 times a day with Ethernet Devices, while the Wireless portions continues to work well. I played musical chairs with FW 1.07, 1.06, and 1.04 and have given up on the expensive router. I have to leave this expensive junk and turn back to my D-link DIR-826L which does work reliability in all instances, but no AC. I've had 3 new generation D-links: Dir-850L, DIR-860L, and this one and they are just not reliable no matter what firmware you put on them. Paid D-link $189.99 for Advanced RMA and now they refuse to answer my Email or give me an address to send the router back.

Other Thoughts: C*appy Support and lack of follow through even tough I have a direct email address to a level 3 (Thanks Ryan McCormick for not emailing me back). Lost router. WIll buy ASUS that stands behind their product.

0 out of 1 people found this review helpful. Did you? Yes No

  • Andrew L.
  • 5/19/2014 1:49:44 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNo Love?

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Works great so far. Good Range and it's fast. Easy setup

Cons: 5ghz isn't compatible with some devices (PS3,xbox360 and the like) I used so had to use both bands.
5GHZ works with XBOX ONE and it's much faster with it.

Other Thoughts: When using speed test it maxed out with this router to 55Mbps but when bypassed directly into the Comcast Router/Modem combo it's over 125Mbps. The wireless is still 10x better than the Comcast wireless that's built in so I have it disabled and just use this Router for that.
Not sure why the bad reviews...I guess I was just lucky.

0 out of 1 people found this review helpful. Did you? Yes No

  • James K.
  • 5/9/2014 10:58:59 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsJunk just like the my Dir-860L

This review is from: D-Link Wireless AC1750 Dual Band Gigabit Cloud Router (DIR-868L)

Pros: Fast and Fast Reboots, WIFI Range Works Well

Cons: I have to reboot the unit 5-6 times a day with Ethernet Devices, while the Wireless portions continues to work well. I played musical chairs with FW 1.07, 1.06, and 1.04 and have given up on the expensive router. I have to leave this expensive junk and turn back to my D-link DIR-826L which does work reliability in all instances, but no AC. I've had 3 new generation D-links: Dir-850L, DIR-860L, and this one and they are just not reliable no matter what firmware you put on them.

Other Thoughts: Firmware does not fix the main issue, reliability.

Manufacturer Response:

We want to thank you for the feedback as we really do value the input and are sorry to hear that you encountered difficulties with the DIR-860L. Based on your problem, we advise that you click on the link below and complete the form. By filling out the information, a technical support rep will be able to contact you directly and assist you in resolving your issue.

http://supportrequest.dlink.com?id=d2172984cf1a4d6388ebc8b9c1642a4e&token=2ebf7538712a49cab407241ce5fe27af

We thank you for choosing D-Link and hope to hear from you soon.

Did you find this review helpful? Yes No

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Item#: N82E16833127516
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