COOLER MASTER RA-1100-KWN1-GP Transparent Acrylic Side Window Panel - Retail

Reviewed By: Nai1bomb on 8/19/2009

Tech Level: high - Ownership: less than 1 day

This user purchased this item from Newegg

Pros: Panel fits the case as it should.

Cons: Like many others, the packaging for this item was absolutely horrific. The acrylic has fine little scuffs all over it, and a few minor scratches. I will have to buff them out with some acrylic scratch remover. :( It still looks ok, but I dont understand how the manufacturer could let these leave the assembly line.

Manufacturer Response:Dear Valued Customer,

We apologize for the trouble you have had regarding our products. In case any part is malfunctioning or broken we offer a free part request service online with proof of purchase. We appreciate any constructive feedback from our customers, good or bad, additional to these reviews, you can send us feedback directly on the link below.
Respectfully,

CMUSA – Customer Support

External Link(s):

CMUSA Feedback|

RMA/Part Request|

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Very relieved it came undamaged abeit poorly packed

Reviewed By: nerdtalker on 8/12/2009

Tech Level: high - Ownership: 1 week to 1 month

This user purchased this item from Newegg

Pros: I was very lucky; mine came without the acrylic panel being damaged or blemished beyond what some wiping with isopropyl alcohol could fix.

This is a very well matched addition to any Cosmos S if you care about it fitting the area perfectly, the style, color, e.t.c.

In addition, it doesn't hit my gigantic CPU cooler and prevent it from closing anymore.

Cons: The packaging is atrociously terrible. If this was a large auction site whose name sounds like e-hay, I'd give the person a scathing review and terrible marks for shipping. Some have likened the box to a pizza box, and that's what this comes in.

It's as if Cooler Master decided that they could ship the whole panel in a pizza box with four tiny foam triangles at the corners into which the door is inserted. I noted that two of these came completely off so the door shipped resting half against the side of the box.

Newegg, Cooler Master, someone fix this. For crying out loud is it really that hard? Stick some of those plastic protectors on the acrylic part so it doesn't rub against the cardboard and scratch like mine did; I had to buff those out with alcohol wipes like I mentioned.

Other Thoughts: It's a door with a window in it. You'd think that it'd be obvious the window part needs protection. Some room temperature IQ-ed employee at Cooler Master needs to rethink how they package this.

I'd give it 5 stars if it weren't for such complete idiocy.

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Take a chance

Reviewed By: Adam on 6/23/2009

Tech Level: high - Ownership: 1 week to 1 month

This user purchased this item from Newegg

Pros: Fits my Cosmos 1000, looks very nice, and is about as quiet as the windowless panel. I like the brushed black metal next to the brushed silver.

Cons: The first one I received was damaged in shipping. One corner was bent and scratched down to bare metal. The panel should be shipped better than it is. Minus an egg for that.

Other Thoughts: I RMAd the damaged one, and Newegg sent me a new one, in perfect condition this time. It was painless and a quick turnaround. Take a chance on it, but know that Newegg will work to make sure you get an intact panel.

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