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NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

  • 1.2GHz processor and 512MB on-board memory
  • 4-bays for 16TB maximum capacity
  • Consolidate, backup and share files across Windows, Mac, Linux, iOS and Android devices
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Learn more about the Netgear Inc. ReadyNAS 104 (RN10400-100NAS)

General

Brand
NETGEAR
Model
ReadyNAS 104 (RN10400-100NAS)

Interfaces

Port RJ-45
2 x 10/100/1000M
Port USB
2 x USB3.0 + 1 x USB2.0
Port eSATA
1 x eSATA
HDD Interface
4 x SATA (4 x Bay)

Configuration

Form Factor
4-Bay
Processor
Marvell Armada 370 1.2GHz
Default/ Max. Memory
512MB RAM

Hard Drive Performance

Included HDD Capacity
Diskless System
RAID
RAID: 0, 1, 5, 6, 10, X-RAID2

Conveniences

LEDs
2-Line LCD display

Features

Features
Easily store, share and stream data from your personal cloud

Complete protection and recoverability with XRAID2, unlimited snapshots and real-time anti-virus

Compatible with all Windows, Mac, Linux, web and mobile devices

High-performance Marvell Armada CPU

Four-bay hot-swappable 2.5" or 3.5" SATA/SSD Drive Bays

16TB maximum internal capacity

Supports SSD and SATA drives (with tool-less installation)

ReadyCLOUD for simple cloud-based setup, file access and management

ReadyDROP for seamless file synchronization across your digital ecosystem

Library of add-on applications available through NETGEAR Genie Plus Marketplace

Package Contents

Package Contents
ReadyNAS 104 (RN10400-100XXX)
4 hard drive trays - Tool-less installation
ReadyNAS OS 6.0 Installation Guide
Power adapter and cable
Ethernet cable
ReadyNAS Installation and Resource CD

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Netgear Inc. ReadyNAS 104 (RN10400-100NAS)

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Showing 27 of 27 reviews - Clear Filters

  • Jack J.
  • 3/13/2014 8:56:29 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot as advertised

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Looks good on shelf, quiet

Cons: Cannot delete pending invites to cloud, set up 2 users 1 connects one doesnot,

Other Thoughts: Spent 2 hrs on phone with support no remedy, been emailing back & forth last e-mail stated its in engineering now. I had hi hopes after reading the advertising as far as easy setup, just wanted local backup and to have 3 cloud users

Manufacturer Response:

Hi Jack,

We want to help in any way that we can. We stand behind ReadyNAS and want to get you up and running with your backups soon! Please get in touch with us at newegg@netgear.com, and also include the case numbers you have in support.

We look forward to helping out.

Regards,

NETGEAR Team

0 out of 1 people found this review helpful. Did you? Yes No

  • Jason W.
  • 3/10/2014 9:38:06 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsLots of features, but SOOO SLOW!!!

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Lots of features

Cons: Way to slow IO. If you want to transfer more than 10MB/second don't get this.

Manufacturer Response:

Hi Anonymous,

Can you tell us how you are transferring files to the NAS? Is this over wireless or wired Ethernet connection? Also, what type/size/quantity of files are you transferring? We'd like to work with you to get the best performance from your NAS.

It will also be helpful for our engineers to know what the make/model of your main router is as well as the firmware version installed on the NAS.

Please get in touch with us at newegg@netgear.com at your earliest convenience!

Regards,

NETGEAR Team

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/5/2014 8:33:54 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year

5 out of 5 eggsHighly Recommend

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: I would highly recommend this product. I am not a tech person at all but needed additional storage for all of my pictures. This was easy to set up and has been very easy to use. I have been able to give others remote access to certain files which has been nice for file sharing. The ReadyCloud website is very intuitive and has allowed me easy access to my files when I am away from my home network.

The metal box is very heavy duty and feels like it is built to last. The drives were simple to install and sit in tight.

Cons: Not to be petty, but I wish that I could somehow turn off the blue LED lights that are located on the front of the NAS as I keep the box next to my home entertainment system.

Did you find this review helpful? Yes No

  • Robert L.
  • 2/24/2014 11:23:23 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsNetgear NAS

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Initial setup very easy. I'm using 4 x 1 TB drives setup in Raid 5. Very stable and fast to wake up from sleep. The case is made well and the display is also very nice. I use it in my basement connected to my home network so obviously I do not hear the fans, although they are pretty quiet.

Cons: A little slow on reboot, but then I hardly ever reboot it! Doesn't quite have the app support of Synology Diskstation and the UI is not as nice as the Synology, but it is very functional and has all the expected options

Other Thoughts: Very nice and very stable - I really like the wakeup from sleep speed

Did you find this review helpful? Yes No

  • Anonymous
  • 2/23/2014 9:36:47 AM
  • Tech Level: Low
  • Ownership: 1 day to 1 week

4 out of 5 eggsplug and play device.. Works great

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Simple plug and play. Works out of box with simple setup instructions. Has a simple yet functional mobile app. Greatly use to sync all my photos from mobile instantly.

Cons: none as of yet

Did you find this review helpful? Yes No

  • Eduardo B.
  • 2/7/2014 11:24:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsMeh, good NAS... but don't expect much past that

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: For the price (I paid ~$300) it is a good NAS solution. Plug everything in and it works. Good construction, easy to set up raid (with X-RAID).

Cons: Everything else :-( Every app on this this is faulty.
CPU sucks, please spend the extra $$ to buy the 3XX series so you can get a decent CPU (if you still decide to buy a ReadyNAS)
ReadyDLNA sucks, half the time it doesn't index your files well and you have to do it manually.
Turns out there are USB issues on the latest version. It won't recognize the USB drive that I attached to it, so had to mount it via the commandline.
All the Ready products don't work well (ReadyCloud, ReadyDrop, etc...)

Other Thoughts: My goal with this was to set up a private cloud solution. I am almost there, but it hasn't been easy. I don't recommend any of the cloud solutions from their app store.

Good luck if you want to do anything else other than set up a network drive with this bad bay. NetGear does not make it easy.

Manufacturer Response:

Hi Anonymous,

We're glad you think the RN10400 is a good NAS solution and that it's generally working well for you.

We would like to look into the issues that you're having with the apps and "Ready" products. Please email us at newegg@netgear.com with as many details as you can about the problems you're seeing, and we'll be happy to help.

Regards,

NETGEAR Team

Did you find this review helpful? Yes No

  • Douglas B.
  • 1/29/2014 7:38:09 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsNice idea, bad firmware (for now)

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Physically a nice unit. web interface is easy to use if a bit clumsy. Speed were acceptable (note not great).

I have two of these units. One at home for windows file backup and video streaming (I use a Boxee box) and one at work for just windows file backup.

Cons: For about six months after I bought the unit things went fine. Backups worked and videos were streamed. At home I updated the firmware when prompted and life was good. Then the home unit started locking up randomly. As in you can ping it, but can't access it via the web interface or via the file share. The log files from my backup indicated that it was choking on large video file that was being copied. So I tried copying manually and it would kill the whole NAS unit! Many other experiments later I was able to easily reproduce the problem with just file transfers.

I backed up all my data to another drive so I could play with the unit. I finally reverted the drive back to the firmware I was using at work (v6.1.2). (Old firmware available on Netgear website)

Issues seemed to settle down...for a while. Then the unit at work just recently started to have random lockups. Same symptoms. Sigh. Really? It's a file store. How tough can this be!

Both units are running v6.1.2 and while I'm not happy about feeling like I can't upgrade to new versions of the firmware. I guess I could live with that were it a fix....for now.

Netgear has a stream of firmware upgrades, but people on the forums keep having the same problems that I've experienced even on the newest firmware (that you have to rebuild your array to leverage any of the nice features of BTW).

http://www.readynas.com/forum/viewtopic.php?f=65&t=74549

If it can't be a stable file store is almost worthless as anything else.

Had I one thing to tell Netgear (and I know they read these reviews) it would be: I could give a hoot about new features, FIX THE STABILITY ISSUES!

Other Thoughts: If it worked as promised it would be a nice unit. Not super fast speed, but fast enough to be a file store and run one or two small apps. Don't ask it to "do" more than a tiny CPU can do and you'll be fine.

Manufacturer Response:

Hi Kizan,

We're very sorry for the problems that you've had so far, and we'd like to help.

We are always working to improve ReadyNAS and this is why you will see several firmware updates over time; updates are intended to improve usability and add functionality

The latest software update (6.1.6 ) did address a very specific and rarely encountered usability issue which meets the description of what you've seen.

We'd like to work with you directly to analyze what is happening in your specific case. Please get in touch with us at newegg@netgear.com.

Regards,

NETGEAR Team

1 out of 1 people found this review helpful. Did you? Yes No

  • Adam B.
  • 1/8/2014 5:39:55 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsExcellant Purchase

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Webpage management is responsive and intuitive overall.
I have purchased another NAS box before and returned due to poor quality. Attempted a second try with this Netgear. I was not dissappointed.

Average transfer to and from NAS lands at about 40 MBs/sec on gigabit network.

Cons: A few items on the management page seemed to hang after making some changes, but after reboot of the NAS all items returned to full working order.

Other Thoughts: If you have never used a NAS before, take note that formatting the hard drives for first use takes hours (In my case 10 hours for 4 x 2TB drives).

There has been 3 firmware updates since I purchased the unit. So Netgear seems to make good effort to fix firmware problems.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brandon G.
  • 12/19/2013 10:22:04 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsExtremely Underpowered

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Nice user interface and easy disk installation and setup, Decent selection of apps.

Cons: Crashes constantly due to being extremely underpowered. Whoever thought that a single core ARM processor and 512 MB of RAM was enough to run Sick Beard, SABnzbd, Transmission or anything else is absolutely crazy!

First day I got it I put a 3 TB WD Green HDD in it (yes not on the supported list but it's almost the same as the Red and worked fine in my PC for 2 years), installed a bunch of apps that looked useful and began to transfer 2 TB worth of data from my PC to the NAS. SMB and NFS would start out around 100 MB/sec but quickly slow down to 0 KB/sec over the course of a few minutes then rise back up to about 10 MB/sec and continue this cycle forever. FTP would stay solid at about 3-7 MB/sec. This is over CAT 5e or CAT 6 with both the router, the NAS and my PC having gigabit NICs.

The initial transfer crashed after 2 hours and when I woke up I found that only 180 GB out of 2 TB had transferred. the Out-Of-Memory killer would kill off apache and SSH so you couldn't interface with it and the only way to restore it would be to pull the plug and wait for it to reboot and check the array. After trying to transfer all my data over for two days and it constantly failing I just said screw it and erased whatever data was still on the HDD in my computer since I could easily get it back later.

So I put the now bare drive in my NAS which made it into a RAID1 array which took about 15 hours to build. Once it was complete I then set out to reacquire my data via Sick Beard and SABnzbd, problem was that SABnzbd kept crashing the NAS due to extremely high CPU usage, even while limiting the connections down to about 10 or 15. I offloaded SAB duties to my PC but still had Sick Beard running on the NAS which would still occasionally crash it due to high CPU or RAM usage, so I offloaded that to my PC also. Thinking that it may be able to handle Bit Torrent better, I set up Transmission to download about 200 GB worth of data (and stopping all non-essential plugins/add-ons on the NAS) and went to sleep. Once again I woke up to a crashed system because some how Transmission took up more resources than SABnzbd! The CPU was maxed out, the RAM was maxed out and even the swap file was maxed out (which is disabled by default for some reason, someone recommended enabling it for better performance).

Other Thoughts: I bought this NAS because I wanted something that was low-powered and could handle my downloading and storage tasks. I currently leave my pc on 24/7 to handle all this but it's a gaming rig (750w PSU, Core i7 950 @ 3.2 GHz, Nvidia Geforce 650, multiple HDDs, 8 GB DDR3) so it sucks a lot of power and it's idle most of the time since I live by myself and wastes money. I also bought this because I need to RMA my motherboard since one of the DIMM slots is faulty (I should actually have 12 GB) and I would have been without my media for about 2-3 weeks. The problems that I've had with this thing have delayed that by at least a week. I'm about 99% sure I'll be returning this unit shortly and getting an X86 based NAS with at least 2 GB RAM.

Manufacturer Response:

Hi brando,

We'd like to work with you directly on this. Please get in touch with us at newegg@netgear.com.

Regards,

NETGEAR Team

1 out of 2 people found this review helpful. Did you? Yes No

  • Beau S.
  • 12/18/2013 7:29:22 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

2 out of 5 eggsPoor documentation, frustrating

This review is from: NETGEAR ReadyNAS 104 (RN10400-100NAS) Diskless System Network Storage

Pros: Faster than my old NAS appliance by far. Dual network for redundancy. Easy to use management interface. Lots of bells and whistles.

Cons: The diskless system has been extremely frustrating to set up. The included documentation is the same as the systems that include disks, that is to say the small 4 page instructions basically guide you through ReadyCLOUD setup, and this is NOT what you need for the diskless system. List of supported drives is extremely limited. Netgear will outright refuse support if you do not use supported drives, no matter what issue you have. Having various issues that make me not trust it.

Other Thoughts: Transplanted drives from old NAS appliance to the ReadyNAS. I already anticipated the data on the drives would be destroyed and prepared for such. I only want to use this for storing backups and upgraded due to the old appliance being frustratingly slow. However, it at least worked, and had worked for several years. I'm having major second thoughts about using the ReadyNAS.

Manufacturer Response:

Hi Nimdae,

Can you clarify for us if you were able to get the ReadyNAS working with your drives? Can you also outline for us any other issues you are seeing? You can reach us at newegg@netgear.com, we'll be happy to help.

Regards,

NETGEAR Team

1 out of 2 people found this review helpful. Did you? Yes No

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