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Item#: N82E16822148615

Seagate STAR401 Diskless System BlackArmor NAS 400 Network Storage Server for SMB User

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  • 4-Bay
  • Usage High read/write performance with RAID
  • Diskless System
  • 2 x 10/100/1000M
  • 4 x USB2.0

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

  • newegg SATA Hard Drive Support The Seagate STAR401 supports four SATA hard drives, offering an ideal and flexible solution for your network storage needs.
  • newegg Data Protection The Seagate STAR401 features multiple RAID modes including RAID 0, 1, 5, 10 and JBOD for data integrity.
  • newegg Data Encryption The hardware-based encryption keeps your sensitive file secure.
  • newegg Gigabit Ethernet Connection The Seagate STAR401 features two Gigabit Ethernet ports for up to 10X the speed of most 100M network connections and excellent usability for office and home networks.
  • newegg On-Board LCD Screen The Seagate STAR401 features an on-board LCD screen to indicate quick status info.
  • newegg All-in-one NAS Server This all-in-one NAS (Network Attached Storage) device allows you to share a printer, stream media to DLNA compliant devices and computers running iTunes software, perform FTP server function for remote file access and more, ideal for professional and business users.

Learn more about the Seagate STAR401

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Seagate STAR401

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  • Jared H.
  • 10/14/2015 9:57:06 AM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNot a good product

Pros: Relative cheap

Cons: Unreliable.

Other Thoughts: Purchased in April, 2013 because the price was too good to pass up. In hindsight, I wouldn't have one of these if they were giving them away.

I was initially apprehensive, because this NAS was only compatible with Seagate drives, but I've had good luck with their drives in the past, so I felt reassured that it was safe to purchase. It is now October, 2015 and I just experienced my third drive failure. And 3 drive failures in 2.5 years isn't the worst part. It's the stress of owning this thing.

Like most people I've amassed many gigabytes of family photos, music, movies, and other important documents that no longer fits on my family laptop. I turned to this home NAS solution for storing and protecting my data, and providing access to anyone in the house. But it regularly becomes inaccessible over the network, or it locks up altogether; no WEB UI, no FTP, no response from front panel, and the only method to reboot is yank the power cable. This is the Russian roulette method of restarting a computer, and I've lost on more than one occasion.

Thankfully, I have not lost any data yet, but I've had a couple close calls. I have had all I can stand of this device. It's currently out of commission, waiting for a new drive to arrive. Once I can rebuild the Raid 5 array, and retrieve my data I will be decommissioning this money pit, and finding a new solution. I will not be buying another Seagate NAS ever.

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  • 6/20/2013 7:56:12 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsSome stumbles ... but working

Pros: - inexpensive
- relatively easy to use
- abundant USB ports
- dual NICs
- RAID and/or JBOD support

Cons: - documentation is worthless (BEST comment I found was to use it to roast marshmallows!)
- was locking up consistently while dumping files onto the system

Other Thoughts: I REALLY wanted to like this NAS, but I was one day away from returning it for credit. Granted, I did NOT use drives off of the Seagate compatibility list, so I take that into consideration (1.5TB & 1TB Samsung, 750GB Seagate, 640GB WD) with the first drive and the other three drives set up as 2 volumes (JBOD). I am using this unit exclusively to store media files.
Set up was easy, once you search for other experiences on the Internet. The "best" thing to remember is that the drives must not have partitions on them at all. If you want to set up JBOD, remember to install only ONE drive initially because the NAS defaults to RAID 5 if fully populated.
As I said in the "cons," the system consistently locked up every hour or so while dumping media files from my server USB drives. The system would drop network connection and the only way to recover was recycling power (through a surge strip because the power button on the NAS would not work due to the system freezing). However, NOW that all my files are on the NAS, it has served them out without a hitch, so I decided to keep the NAS.
One minor complaint about the USB connectivity is that the automatic name assignment for the drives is a bit complicated, especially if you are looking to map them manually from a client system. There seems to be no way to rename the drives for easier assignment.

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  • Michael S.
  • 6/13/2013 9:04:34 PM
  • Ownership: 1 week to 1 month
  • Verified Owner


Pros: Cheap

Cons: Slow speeds over 1gbE
Slow backup speeds
Sluggish UI

Other Thoughts: I was extremely disappointed with this NAS, the read speeds over a gbE were significantly slower than competing products, the UI was slow and cumbersome, and backups/rebuilds are super slow. Decided to return and purchase a Synology instead.

0 out of 1 people found this review helpful. Did you? Yes No

  • Scott L.
  • 5/22/2013 6:50:31 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDisappointed

Pros: Cheap price
Small unit
Status display

Cons: Horrible setup
Horrible support

Other Thoughts: Picked up 2 of these units during a Newegg sale. What should have been plug-and-play has turned into plug-and-curse-like-a-sailor.

Setup on this thing is a mess. You can't set it up until you have drives slotted, then it has to build it's array. Only then can you try the discovery software to access the unit. I had mine unplugged from my network at the time and it set itself up with address, when I plugged it into my network later it grabbed a DHCP address. While the unit could be "discovered" it could not be managed, apparently it formats the drives with the IP and that IP can't be changed without reformatting the drives (read this in the documentation).

So I pull the drives, wipe them on my desktop and return them to the unit. Now it complains about foreign drives and refuses to boot! I've tried other drives, wiping them again, seems the unit is bricked!

Will try to straighten this out for a few more days before I return both units as lemons.

Seagate's support pages for these are a mess, apparently the units were originally made by Maxtor, half the documentation refers to contacting Maxtor for support or using Maxtor utilities!

Based on my experience so far I can NOT recommend this unit to anyone.

0 out of 1 people found this review helpful. Did you? Yes No

1 out of 5 eggsDon't buy Seagate NAS servers

Pros: Inexpensive

Cons: After a year, one drive in the Black Armor 400 NAS failed. it was setup as RAID5, but the entire volume (all 4 disks set as RAID 5 volume) failed. Seagate support would not assist - the raid 5 is a "warm fuzzy" that does not work - and they don't mind lying to you to sell you one.
There is no redundancy here so everything is lost. Also, you can't replace a single drive as this is a sealed unit. you would have to replace the entire NAS -

0 out of 4 people found this review helpful. Did you? Yes No

  • JAMES G.
  • 3/27/2013 9:06:00 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsVery Satisfied User

Pros: I have two of these units. The first one I purchased is over two years old and have never had a problem. I use it as a movie and music server. The first one I took the 4 one terabyte drives out and replaced them with 4 two terabyte drives. In the second unit I purchased it empty and have four 3 terabytes drives. I will agree it did take almost a day to format the four 3 terabytes drives but as you get older you have more patience.

Cons: I wish these units supported Sata 3 although for viewing of movies it would be a moot point.

Other Thoughts: I had no problems in setting up the shares in either unit. I did upgrade each as new firmware became available.

2 out of 3 people found this review helpful. Did you? Yes No

  • Ray P.
  • 3/3/2013 5:50:36 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Bought this NAS for my home entertainment center. Originally purchased w/ one 2TB seagate HD. Drive install was very easy. Setup was a breeze. Recognized right away. Settings menu via the web browser is easy to navigate. I like that has two ethernet ports in the back. I'm using both, plugged into my WD N900 router for the fail safe option it has. Oh, the WD router came free with the purchase of this NAS which is an extra plus. NAS seems well built and very quite. I've streamed HD shows to both my raspberry pii's and latop at the same time with no issues. One hardwired and 2 wireless. Got a 3TB HD on the way to fill up my second slot.

Cons: None, so far

3 out of 3 people found this review helpful. Did you? Yes No

  • 2/28/2013 2:00:20 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsdo use for mac

Pros: cheap, plays with windows nicely.

Cons: discovery software crashes on start with 10.8.2 os. Support told me to reboot the device even with it working with windows fairly well for software crashes on macbook . Rebooted many times,no change. Took 17 hours to format drives. you probably will have to work with network to get more than 2mBS. i am at 15MBs now. Network was fine with good speed for other devices all along

Other Thoughts: I got a idiot who replied to my email to tech support,
not very good document,
did not work with time capsule.
software should work with os especially macs.

0 out of 4 people found this review helpful. Did you? Yes No

  • Genesis L.
  • 2/21/2013 9:11:10 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsI've owned 2 of these, so take my word...

Pros: 1. Physically well designed. The hard drive enclosures are some of the easiest to manage, which is nice. Not much else good to mention though.
2. Lan aggregation through 2 ports.

Cons: 1. It takes litterally days to format and setup 4 drives.
2. After days of waiting for the default setup, ONLY THEN can you reformat it to RAID 0 (RAID 5 is default), and then you wait another 2 days. Horrifying. BIOS or Windows features can do this in minutes.
3. These have a high rate of failure, even if your drives are fine. It's a product that you hope and pray will boot up okay every time.
4. The devices webpage (admin area) is unstable and often times is difficult to find in the "Discovery" window.
5. Sometimes a drive goes offline and requires it to "Recover", which is another 2 days. UNREAL.
6. All-in-all, it had potential, but ended up being one of the worst NAS devices ever made.

Other Thoughts: Don't waste your money on this unit, or any of Seagates NAS devices.

3 out of 6 people found this review helpful. Did you? Yes No

  • Rod S.
  • 2/6/2013 7:41:19 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsIt worked for me

Pros: I put four drives in and everything worked. I used seagate 3TB drives that I took out of seagate usb drives. I did a full format on them before I installed them and it just worked, and it has been working without any issues

Cons: The price went up since I bought mine. When it drops back down I will buy another one.

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16822148615
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