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Learn more about the Buffalo Technology TS5800D3208
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Other Thoughts: This was a very expensive rock. I contacted both Newegg, and the Manufacturer with questions before I placed the order. Both confirmed, that it would be speedy, and there would be little or no slow down with the ideal network set-up.
A difference of 1 second, turning into 45 seconds to simply search for a file is unacceptable. The whole reason I made sure to contact newegg and the manufacturer before ordering was to make sure that it could pull up the files quickly.
I had to go through various time consuming phone calls to ensure that the network, computer and storage were all functioning at the highest capability. Unfortunately, they were.
I am not new to computers. There was only one setting to change to make it "optimal". I've been working with computers for over 15 years, and this is by far the worst experience I've had with any technology.
After going through all the trouble to try and make this work, and then finally getting authorization for a full refund. The item left us in perfect physical condition. And now Newegg is returning the product to us because they state that there was damage to the product. The snapshots they sent clearly show a large dent in the metal, which would be impossible if there was no damage to the shipping box. This makes me think the person originally processing the return must have dropped the thing when they opened it.
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