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Seagate > 
Item#: 9SIA24G1S87324

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STBP4000100




HDD Interface
4 x SATA (4 x Bay)


Form Factor

Hard Drive Performance

Included HDD Capacity


The Business Storage 4-bay NAS includes government-grade hardware encryption technology that helps protect data stored on the NAS. When you access files remotely, the 4-bay NAS also helps protect your data-in-flight with SSL/TLS, the same technology that secures your information when banking online.

The 4-bay NAS features a Universal Storage Module (USM) slot that makes it incredibly simple and cost-effective to create off-site backups of your data. Start by docking a Seagate Backup Plus portable drive in the USM slot. With a touch of a button, you can transfer large files at speeds up to 3x faster than USB 2.0. Undock your portable drive and data, and you're ready to take your files with you or to a secure, off-site location.

The USM slot is also convenient for photographers, videographers and other professionals who routinely bring back large files from the field. Use a Backup Plus portable drive throughout the day and when you're back at the office, slide the portable drive into the USM slot and-with a touch of a button-all of your work is transferred to a designated folder on the 4-bay NAS

System Requirements:
Local area network (LAN)
Internet connection (for system updates and Web access)
Wired or wireless router with an available 10/100/1000 Ethernet port
DVD-ROM drive for software installation (recommended)
Mac on Network: Mac OS X 10.5.8 or later, Apple Safari 3.1 or later
PC on Network: Pentium or equivalent processor (1GHz or higher), 512MB of RAM or higher, Microsoft Windows XP, Vista, 7 or 8, Internet Explorer 7.0 or later, or Firefox 3.0 or later

Dimensions & Weight

14.8" x 9.7" x 9.4"4
14.56 lbs.

Package Contents

Package Contents
Seagate Business Storage 4-bay NAS
Ethernet cable
Power supply
Quick start guide
DVD-ROM with BlackArmor Discovery software for Windows and Mac, BlackArmor Backup software for Windows, System Recovery Boot software for Windows
Warranty, Returns, And Additional Information

Customer Reviews of the Seagate STBP4000100

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  • Jeremy B.
  • 9/23/2015 4:18:45 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsBe wary

Pros: Pros include ease of use, albeit slow, setup process.

Reasonable cost is also a factor, but keep reading ....

Cons: Bought this unit 11/2014; implementation was fairly smooth. A few thoughts:

1. Lower quality components than I would have expected in a business-class NAS device (desktop drives vs. NAS certified drives).
2. Firmware seems questionable; management portal periodically doesn't function or only shows partial functionality
3. Drive mapping and user credentials never persist session to session (WIN 7, 8.1 and 10). This requires me to either leave workstations powered up constantly or have users re-authenticate each time.

My biggest issue with this device is that within the last week, the device appeared to have flushed all data and returned to a blank (system state) format. Not only does this mean I've lost about 9TB of data (I did have backups, but unfortunately not all in one place) but the entire concept of a NAS storage device is to provide a stable, functional basis for storage.

Seagate support has been very difficult to engage on this.

Other Thoughts: Based on the above, I would recommend staying far away from this product.

Did you find this review helpful? Yes No

  • Angel Q.
  • 3/23/2015 11:49:38 AM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsIs this really a NAS?

Pros: USM Slot - Cool but being discontinued.

Cons: DESKTOP HARD DRIVES used instead of NAS-rated drives

Other Thoughts: BE AWARE: It is shipped from Seagate with Desktop hard drives instead of NAS-rated hard drives. The point of purchasing such a unit is because it is a NAS device with quality parts that match the purpose.

0 out of 1 people found this review helpful. Did you? Yes No

  • anthony m.
  • 3/2/2015 1:50:35 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSeagate 12 TB Business NAS

Pros: None

Cons: NAS failed within 1 year and basically made my data inaccessible. Seagate support is useless as well.

Did you find this review helpful? Yes No

  • Eric C.
  • 1/7/2015 4:29:40 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBad Idea

Pros: When it works, it stores data.

Cons: bought 2 of these. One failed after 11 months where a drive "failed" but the unit failed to email to alert. After rebooting the NAS, it then did not detect any drive. Another reboot brought it back with 1 failed drive and all data gone. Seagate was only willing to charge for recovery to help. Next one failed after 14 months of ownership. Essentially the same thing happened. System "lost" a drive without email. After a reboot, it saw the drive again and started to recover the data only to drop another drive. After rebooting the NAS, all drives are in good status with all data missing again, all volumes listed as "failed". 2 for 2 in Seagate's favor I guess. A "fluke" according to Seagate happened to us twice and to more (if you search the web). Data Recovery was not helpful and rather rude. Stay FAR away from Seagate NAS units.

Did you find this review helpful? Yes No

  • Anonymous
  • 12/4/2014 8:13:35 AM
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsThe verdict is...Building......

Pros: This is a small unit and very quiet. The configuration GUI is easy to use and understand and has plenty of features.

Cons: I have had the NAS for 2 days and I am still waiting for it to finish building a RAID 10. Factory setting is a RAID 5 with all 4 disks and I wanted better redundancy and speed without parity since these are consumer drives and not NAS drives. It has been building the RAID 10 now for more than 32 hours. With blank drives, this should have been done about 31 hours ago.

Other Thoughts: I will review again when the RAID is done building and I have finished my setup using iSCSI with my server. Thus far, its nothing impressive. To be fair, for less than 1k this will probably end up being a very good NAS.

Did you find this review helpful? Yes No

  • Anonymous
  • 2/16/2014 6:49:14 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsSTBP12000100

Pros: What the Freck are these other reviewers concerned about? How about Economics 101. You pay 864$ for a 12Tera NAS, and replacement hard drives are 100$. System Works like a charm, and as advertised. Great for the home. Raid5 default, 8.2 Tera available after Raid5 partitions. If you want to spend 1000's on a Enterprise NAS and 100's for hard drive replacements, then look elsewhere.

Cons: None so Far

Other Thoughts: Took about 15-20 minutes to get up and running on my home workgroup though my netgear R6300, created shares and mapped drives on my home PC's.
The hard drives in the system are the ST3000DM001. I ordered two extra of these also as a future replacement when one fails. I suggest you do the same ! (have you ever known a hard drive not to fail after long extended use). Use the power off button on the front of the system if you do not plan to use it for extended periods. This will extend the life of your hard drives and NAS system.

3 out of 3 people found this review helpful. Did you? Yes No

  • Rodney M.
  • 12/16/2013 11:50:48 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsConfused

Pros: Great price... for advertised features.

Cons: Jury is still out on this, but I was very surprised to find out that a supposed "business class" NAS would not include actual NAS hard drives. My box came with consumer Barracuda series hard drives. Since the NAS is spec'd wit a 1M hr MTBF, I naturally assumed that meant it included the NAS series of drive. I don't know how Seagate can claim a 1M MTBF and use hard drives with a 750K MTBF. Something doesn't jive here.

Also, the features advertised are a great deal, however, the features are not performing to that which I would expect in what is marketed as "business class". I get a max of 32MB/s write speed over my gigabit network. If I try to pair up with dual NICs, and change the settings on the NAS to support "balanced" between the two NICs, things don't move any faster. I also have jumbo frames maxed out, and read/write buffers maxed. I would normally get transfers from shared drives over the network at speeds twice that of the NAS. So, its not my network, nor the RAID 10 over USB3.0 that it is reading from. Also, the USB3.0 connector on the NAS did not work well. I connected my RAID 10 to that initially, and the performance was so slow, I had to stop the transfer. After an hour of grinding, the estimated completion was 76 hours. I think they could have used USB2.0 and had plenty of headroom based on what I found. When I went over the gigabit for the transfer, the backup was around 20hrs.

Finally, I'm having a lot of trouble having the drive stay online with my network computers (i.e. double click the public shared folder results in "An error occurred while reconnecting..." . I'm not ready to blame the NAS yet for that, because the drive is not notifying me of dropping of the network, and my home network may need some fine-tuning. I will have to update later on that.

Other Thoughts: I give one egg right now because my expectation of a business class NAS was not satisfied... yet. Between the performance, the network droppage, and the reliability spec being ambiguous. My main goal with this device is the protection for my data. Its like buying insurance, though... you never know how good it is until you have to file a claim. I would LOVE to hear from others who have actually had an incident, and where the NAS saved their data from demise. That would help me know that my money was well spent. I also posted a request for success stories with this device on the Seagate forum. I have not heard of any yet... but hopefully that is because their drives are so reliable that they haven't had a failure or recovery to report.

BTW, the rating holds no respect to Newegg. Newegg consistently gets 5 eggs for their excellent service, and fantastic customer support!!!

Manufacturer Response:

Dear Martinav,

We would first recommend updating the firmware on your Business Storage 4-Bay NAS as this does incorporate some performance improvements that may help. Listed below is a support article that describes how this is done:

If you have additional questions or concerns, please feel free to contact our free network support staff and we will be happy to assist further. If from the US or Canada, our contact number for technical support is 800-732-4283. If outside of this region, please try us here under Technical Support (choose your region):

Best Regards,
Seagate Support

1 out of 3 people found this review helpful. Did you? Yes No

4 out of 5 eggsGreat for in home businesses

Pros: >Easy Installation, but you need to have a bit of knowledge with setting up networking equipment. That is, when implementing it into my own network, which, for the most part uses Static IP Addresses, you might want to be careful of how you set up the initial settings in the wizard.

>RAID-5 is probably the best selection of the number of drives you get. Not to mention if you selected RAID-10, you already are at the bare minimum to run that configuration. RAID-5 is more than adequate because you need a minimum of 3 HDD and you get 4. So, if one goes bad, you have that third one for some leeway until you can use the hotswap feature to replace the bad HDD. Very nice Seagate!

>This device would work great for Small Home Business with 3-5 employees. Why? Network Access Storage enabled through the internet! If you are out on a field call at a clients place and realize you need something from the office, just use the remote access website by Tappin. Courtesy of Seagate!

>Speaking of employees, user account setup was a dream. You give them their shares, enable their permissions which are compatible with the AFP, and then send them their first use setup email. They then follow their instructions and then they are ready to manage their credentials and access their shares.

>The recycle bin is a nice addition in the event you need to recovery data.

>There are plenty of ways to set up user permissions. So, even if you had a specific person part of a group, just like User Account Administration, you can still enable them special permissions.

>Data transmission is as expected, as well as USB transmissions for printer setup.

>The toaster slot is a nice touch for quick transfers.

>The admin access is very controlling, yet nicely arranged. If you have experience in user account setups, permissions, shared directories, public permissions, direct and remote access, etc. etc., then you will like the convenient shortcuts from menu to menu.

Cons: >So far, my only con is that all test emails have failed from the administration point of view. For example, when I ask it to send me a test email, I never get it. The cost for this "blemish" is one egg until further notice.

>I plan to refer to Seagate about it, which will then enable me to test their Customer Support. But, from what I have read by the first EggXpert, it should be very "supportive" and I should have no problem getting it fixed, as well as resetting a specific user I messed up the credentials on.

Other Thoughts: I currently have this NAS implemented into my home office network, connected by a switch to my router. I 2 family members that I used to test backups, storage use, and the RB Protocol. I then have 3 outside users that I am using to test the remote access, AFP, and MS protocols. So far, it is very good testing.

Manufacturer Response:

Dear NetMngerNDF,

This response is from Seagate Support and we'd like to thank you for taking the time to post a review of the Business Storage Network drive. We are glad to read that the drive is working well for you overall.

Thank you for bringing the email notification issue to our attention. We are looking into the email server to determine where the issue may be. If you have not done so already, please contact us so we can do some quick troubleshooting with you and if it is a server issue we can notify you when it is resolved. If from the US or Canada, our contact number for Technical Support is 800-732-4283. If outside of the US or Canada, please try us here under Technical Support (choose your region):

Best Regards,
Seagate Support

1 out of 2 people found this review helpful. Did you? Yes No

  • Heather A.
  • 4/9/2013 10:35:28 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot Really Business Ready...

Pros: I think the construction of the unit is very well done. The unit is very sturdy and very quite. (Heat may be a issue in a tight rack due to fan speed)
Support was very kind and helpful (see cons for the reason why I called support)

Cons: Unit comes stock RAID 5 with all storage in the RAID. If you would like to change this you must rebuild it. This would not really be a problem, and it is a task that I have done many times on many systems. This one took 28 Hours to rebuild!!

Then I booted the system after the RAID was built. The unit became unresponsive. After a call with support I was instructed to remove each hard drive and put the hard drive in a workstation to low level format the drive because the unit has no ability to preform this. (?)

Be very careful when building share folders and make sure the name you have is what you really want. I first built a share folder called Media and added all of the video files to it (2TB). This took 9 hours over a 1GB switch. The next day I change my mind and changed the name to Storage because I wished to add other types of files to this. The screen froze for 2+ hours, I closed the browser window reopened and everything looked fine except the folder now had 1/4 the amount of data that it had before the name change. I can only guess that the system has to re-path for every file and since this process froze it only pathed half of the files. After this the system really started to slow down the windows were no longer opening a quick and very choppy. I am not sure if it is the process of tying to fix these errors that has made the unit less responsive or just the unit itself.

Other Thoughts: I have already returned this item. I just felt the need to add this comment due to the fact that this item has been this price for amount 2 months now with no reviews, after I buy the item and call support for Seagate and Newegg then 2 perfect Eggxpert Reviews pop up within 5 days of each other. I just would like to inform you that these problem existed for me. Hopefully this is not in the case of someone else. I will be getting a brand that I have trusted longer for Business class NAS.

4 out of 5 people found this review helpful. Did you? Yes No

5 out of 5 eggsRock Solid

Pros: *Rock Solid Construction
*Easy Setup
*4 (MST3000D001) Seagate 3TB HDD's Included
*Supports RAID 0, 1, 5, 10 and JOBD
*2 USB 3
*Great value for the price

Cons: *DLNA only media streaming option
*Can not increase space by adding larger drives without rebuilding RAID

Other Thoughts: My first impression of this NAS was how well it was constructed. It is very well made, portable and extremely quiet. On my scale it weighs 14lbs. On the front you will find a big door which houses the 4 front facing drive bays. In the drive bays you will find 4 Seagate Barracuda 7200.14 (MST3000D001) 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s hard drives. Right above the small LED screen you will find a USM slot which works with Seagate's portable drives. I did not have a chance to test the USM feature but intend to do so in the near future and include it in my follow up. There are 2 USB3 inputs, one on the front and one in the rear. On the back you will find 2 Gigabit Ethernet ports. Only one is required but you can use the second as a fail-safe option.

Inside the box you will find a quick start guide, warranty card and setup DVD. The guided setup is easy and straight forward. Out of the box this NAS is set up in RAID 5 but you have the option of RAID 0, 1, 5, 10 and JOBD. For my particular applications I went with the default setting. One thing I should point out here is while you can configure which RAID option you are going to utilize, I highly recommend thinking it through as you will not be able to scale up the capacity by swapping the included 3TB HDD’s for a larger 4TB HDD’s without having to rebuild your RAID from scratch. It just isn’t an option with this NAS.

Initially I set this up in my place of business as our primary backup device replacing a smaller Netgear ReadyNas. I have a total of 5 PC’s in our place of business, 2 Point Of Sale PC's up front and 3 inside of our office. All of them are hardwired to a DOCSIS 3.0 SMCD3GN modem/router. This NAS went in without any setbacks and was automatically detected under the network settings. I set up a schedule to back up all of my PC's daily and it did a wonderful job for 2 weeks straight with no issues. The NAS also allows any PC on my network to use the storage as if it were its own.

I also tested it in my home network to stream media. I have a DOCSIS 3.0 SA modem connected to a Netgear N600 router which in turn feeds the entire home via Cat5. I put the NAS in my living room behind a Gigabit switch which feeds my HTPC, Xbox 360 and Smart TV. The only real useful feature it offers for streaming is DLNA but expected since it’s labeled as a business device. Transferring large amounts of media to and from the device, I was getting consistent 86Mbps read and 43Mbps write speeds. I tested streaming video files as large as 22GB and was pleased to find that there was no stuttering or buffering issues even at 1080HD.

If you are in the market for a no frills large capacity NAS device I would highly recommend you consider this Seagate. It isn't going to break any speed records but considering what it's intended for you would hard pressed to find better 12TB in the $999 price range. This is a rock solid device backed by Seagate's excellent customer support service and support. 5 eggs!

5 out of 6 people found this review helpful. Did you? Yes No

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Item#: 9SIA24G1S87324
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