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Galaxy 3500MGB-RAID Pro Network Storage

  • 2-Bay
  • 1 x 10/100/1000M
  • 2 x USB2.0

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Galaxy Metal Gear 3500MGB-RAID Pro

Warranty, Returns, And Additional Information

Customer Reviews of the Galaxy Metal Gear 3500MGB-RAID Pro

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  • Jerry T.
  • 10/8/2009 5:52:52 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFrustrating waste of money

Pros: In theory, allows RAID 0 or RAID 1 NAS and reasonably simple backup. Backup software works as advertised: straight copy from USB drive into a timestamped folder. DAAP sharing works as advertised.

Cons: This drive requires constant maintenance via the poorly-designed and only occasionally-functional Web interface. Does not automatically power back on after outage. Noisy, failed power supply. The Web interface is the only one, and it is missing many options. Configuration is a pain and many options, specifically sharing interfaces, do not actually work. Windows/SMB functionality is flaky at best.

Other Thoughts: Don't buy this enclosure. If you want inexpensive NAS, there are other options that will not cause you the headaches this one will.

2 out of 2 people found this review helpful. Did you? Yes No

  • Harold P.
  • 5/28/2009 8:24:28 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsJust delete

Pros: Not too bad setup.

Cons: If you use RAID1, don't try to remove 1 drive and mount it to any system. Doesn't work. Don't store large files. The move fine to the NAS but they are VERY hard to get back. Be prepared to reboot this often. Use the web interface as the reboot button does not work right. If you lose power, it will not restart itself.

Other Thoughts: Wish I could give a zero rating because a 1 is too good for this boat anchor. Just save yourself the time and hassle. Delete your files and scream. Do not call tech support (using that term loosely). They are only open 9 - 1 Eastern time and they suck(again using that term loosely. They would have to get much better to just suck).

1 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/24/2009 8:41:05 PM
  • Tech Level: High
  • Ownership: more than 1 year


Pros: The Look - a beautiful blue light, but nothing else.

Cons: HORRIBLE power supply, which will die on you, and cost you a drive or two. What tech support???

Other Thoughts: If only these reviews would have been here 2 years ago when I bought this piece of junk, I would still have my 300GB of music + my recordings, pics, vids, writing, etc. I bought this enclosure to protect my data (400gb and 500gb drives), not to destroy it! I hope this manufacturer goes bankrupt!!!

2 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/21/2009 12:32:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggssucks...

Pros: less expensive NAS

Cons: It seems the operating system crashes often, I have to basically turn this thing on and off everytime I want to use it, after afew hours windows can no longer see it.

Other Thoughts: This is the first NAS i've ever bought but I'm really wishing I would have spent some extra money for something that actually works.

1 out of 2 people found this review helpful. Did you? Yes No

  • Jeffrey M.
  • 5/19/2009 5:40:14 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggs

Pros: good for about 2 weeks

Cons: then it dies
its fast for about 2 weeks. you can set up the raid and all kinds of awesome stuff that it promises then it all stops. it hits some kind of virtual wall where it will go very slow and then just stop working. i have gone through 2 of them and extensively worked on it. it just sucks. i would rather count the wrinkles on my dog's balls than even try messing with this stupid thing again.

Other Thoughts: good if you ever want to kick something expensive that does not work out of your window

1 out of 1 people found this review helpful. Did you? Yes No

  • Andrew H.
  • 4/22/2009 3:20:30 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsLow Quality Interface

Pros: Low power consumption. Quiet. Simple hardware.

Cons: Very difficult to set up. Very little support. Setting up network shares and users is not intuitive. The print server function was difficult to set up and only worked correctly once. I would only recommend this product to someone who has a strict budget and a lot of time for tweaking.

Other Thoughts: I'm now using Windows Home Server on a budget desktop I bought in 2002 and getting 1000 times better results than I did with this NAS/MediaServer.

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  • William Y.
  • 4/20/2009 10:37:08 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBe Warned Bad News!

Pros: Appeared to be a solid NAS. Worked very well. But only for a short time.

Cons: Mine failed after a few months. My friend's failed a month or so later. His friend's failed shortly after. All failures were network related. This makes the device worthless! Non-existant tech support.

Other Thoughts: If you currently have one I recommend highly that you keep it backed up!

Did you find this review helpful? Yes No

  • David H.
  • 4/13/2009 8:57:14 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

1 out of 5 eggsDo not buy this enclosure

Pros: 01. Looks cool.
02. Cheap.
03. Does have RAID 1 Mirror, but this proved useless when the enclosure failed.

Cons: 01. Difficult to change the drives out.
02. Both of my enclosures failed. Not sure why.
03. I tried to contact Galaxy on two separate occasions (they said to use email because it is faster and they respond in 24-36 hours), but I never received a response from them. I have tried to call them, but had to leave a message and have not heard back from them
04. Poor interface.
05. I would stay away from this company and hardware.

Other Thoughts: 01. Make sure that you understand what a RAID is. If the enclosure fails, then you can not just pull the drives out and connect them to your computer. You must use the same enclosure or rebuild the drives. Rebuilding is rather expensive and time consuming.
02. Make sure to back-up your RAID drives to a non-RAID hard drive, so that you can access it from any computer. Multiple redundancy is worth it. Dives are cheap, and it is no fun loosing 500gb or 1tb of data.
03. Always save your setup files. This is very important if you have to transfer the drives to a matching enclosure.
04. The drive OS is very important, so spend the money for a good drive with good tech support. Do not play games with your data.

Did you find this review helpful? Yes No

  • Aaron S.
  • 3/27/2009 1:33:26 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsWorst Product Ever

Pros: -shock resistant drive mounts
thats it.

Cons: -came with blank driver cd
-manual gives little actual help for using it
-after a day of use, it reported one of my drives bad. I purchased a new drive - and now its not responding no matter what.
-drops off the network if hardset IP
-manufacturer website has no support

Other Thoughts: The idea of this device is awesome - but its just low quality. Guess you get what you pay for... which is just about nothing.

2 out of 3 people found this review helpful. Did you? Yes No

  • William O.
  • 2/6/2009 8:40:28 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsSpend a bit more on A BETTER NAS

Pros: I have 2 750gb working in RAID 0, massive storage space. I love the fact of multi user access. I currently have it residing on my home network as a media server for my mac mini, and windows pc's. cross-platform works great (when it works-read cons below.)

Cons: Alright, now for the issues ive had.
1. the device drops out on the basis of once a week.
2. user permissions is a pain, (there is no documentation for this..i had to research it myself.)
3. the network connection spec ranges, i have no idea why, there are no options to correct this.
4. upon usage of cross-platform usage certian files become "unavailable".
5. when performing reboot, drives are unavailable and need a 2nd reboot to be accessable.

Other Thoughts: I can honestly say that i highly DO NOT recommend this product, and eventhough i have been trying to work out the "glitches" i am purchasing a new and better product.

Did you find this review helpful? Yes No

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