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Item#: N82E16824016101

Planar PT1710MX-WH(997-3351-00) 17" 1280 x 1024 5ms Dual RS-232 Serial/USB 5-wire Resistive TouchScreen Monitor w/Speakers 228 cd/m2 800:1

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  • 1280 x 1024
  • 800:1
  • D-Sub Dual serial/USB
  • 170°(H) / 170°(V)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

From retail to hospitality, Planar touch screens help put the "service" back in customer service. The expansive 17" display has a precise 5-wire resistive touch screen. This lets the customer service rep focus on the customer, or if it built into a self-service kiosk, the customer will find it easy to use.

The display has a VGA input with both a serial and a USB input for the touch interface. Integrated speaker let you program in audio cues and feedback. In addition to the stand there is also a 100mm VESA mounting pattern for wall mounting.

  • newegg Resistive Touchscreen Technology Integrated with 5-wire resistive touchscreen technology, the Planar PT1710MX responds to any input device, including a finger, gloved hand or pen stylus for increased input flexibility.
  • newegg Fast Response Time The Planar PT1710MX features a speedy 5ms response time for uninterrupted display of full-motion video, ideal for presentations and streaming video.
  • newegg Space Saving The Planar PT1710MX features a VESA mounting interface (100mm) on the back for easy wall or arm mounting to save space.
  • newegg Serial/USB Combo Touchscreen Interface The Planar PT1710MX provides both USB and serial RS-232 interfaces for easy connection to a variety of POS, thin client or PC systems.

Learn more about the Planar PT1710MX(997-3351-00)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Planar PT1710MX(997-3351-00)

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  • Zachary A.
  • 12/30/2008 11:01:54 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsMuch better than the alternative

Pros: Screen is very bright for a Resistive-type touchscreen and just the right sensitivity. Software included with the driver has all the necessary utilities and settings. Speakers included are OK. The warranty is excellent compared with another major manufacturer of touchscreens.

Cons: The driver isn't totally compatible with Windows 2000. It continually crashes one 2k box, but works perfectly on another after several initial reboots were needed to fully install.

Calls to customer service were not fruitful, as they didn't really help me much. The one tech who answered had virtually no experience and spent too much time trying to get me to understand ZIP files and web site downloads.

Other Thoughts: Compared with the other major maker of touchscreens, the warranty is golden. I switched to Planar because the other maker does not have an advanced replacement policy, and requires about a month turnaround time to repair a touchscreen. Planar has advanced replacement, and in a commercial retail setting, downtime is not an option.

I deduct one egg for the technical support issues described above, but interested customers should probably not pay that problem much mind, as most newer installations use Windows XP.

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Home > 
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Item#: N82E16824016101
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