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Modems / Gateways > 
ARRIS Group, Inc > 
Item#: N82E16825122014

ARRIS SBG6580 SURFboard Wireless Cable Modem Gateway

  • Compatible with Time Warner, Comcast, Charter, Cablevision, and others
  • Integrated 802.11n Wi-Fi, Dual Band
  • Capable of downloading speeds well over 300 Mbps
  • Four Gigabit Ethernet Ports
  • DOCSIS 3.0

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews
SBG6580

SBG6580 SURFboard DOCSIS 3.0 Wireless Gateway

ARRIS easy-to-use SBG6580 SURFboard® Wireless Cable Modem Gateway unlocks the potential of offering innovative ultra-broadband data and multimedia services as well as high-bandwidth home networking.

Utilizing the power of DOCSIS® 3.0, the SBG6580 enables channel bonding of up to eight downstream channels and four upstream channels, which allows operators to offer their customers advanced multimedia services with data rates of well over 300Mbps in DOCSIS mode or 400Mbps in EuroDOCSIS mode for downstream and 120Mbps upstream.

Features

The SBG6580 is the ideal competitive solution for the high-end residential user, the small home office owner, and medium to large businesses.

SBG6580 SBG6580
    Easy to Setup and Use
  • Plug-and-play installation
  • Wi-Fi Pairing button for easy Wi-Fi Protected Setup (WPS) wireless connections
  • Supports standard Internet browser software
  • Front-panel LEDs indicate status and simplify troubleshooting
  • User-friendly online diagnostics and configuration Advanced Services ready
  • DOCSIS / EuroDOCSIS 3.0-based
  • Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of well over 300Mbps in DOCSIS and 400Mbps in EuroDOCSIS downstream and over 100Mbps upstream
  • 1GHz capable tuners
  • Supports IPv4 and IPv6 to expand network addressing capabilities

  • Versatile and Convenient
  • Integrated 802.11n wireless access point, 2 x 2 antenna array
  • Switched, onboard radios: 2.4 or 5GHz
  • Four Gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX
  • Compatible with Windows, Macintosh and Unix computers
  • Extensible networking, allowing customer to network up to 253 desktop computers, laptops and other Ethernet or wireless devices to create a full Class C network
  • Support for multicast IP services

  • Efficient
  • Stylish and space-saving enclosure
  • Backwards compatible to 802.11 b/g
  • Backward compatible to DOCSIS/EuroDOCSIS 1.x and 2.0
  • Compatible with our ARRIS 3D-Reach® wireless adapters for easy expansion of the home local area network

  • Reliable and Secure
  • Wi-Fi Security WEP/WPA/WPA2
  • Advanced firewall with DoS protection and intrusion prevention
  • Wi-Fi Wizard for secure PC client setup
  • Remote configuration and monitoring from the headend using SNMP and TFTP
  • Enhanced security: supports AES traffic encryption

  • Provider Benefits
  • Flexible pricing options
  • Greater pricing flexibility resulting from multi-service packaging and migration of customers to higher-revenue/margin wireless offerings
Specifications
Cable Interface F-Connector, female 75Ω
Network Interface Four One-Gigbit (10/100/1000) Ethernet port
Wi-Fi Interface 802.11n Wi-Fi (backwards compatible with 802.11a/b/g)
Dimensions 6.6 x 1.9 x 6.8in. (167 x 50 x 171.7mm)
Regulatory RoHS compliant, FCC, UL listed (U.S. and Canada), Industry Canada, CE, Underwriters Laboratory Environmental Certification, CoC compliant, MEPS Complia
OCSIS / EuroDOCSIS 3.0 certified
(interoperable with DOCSIS/EuroDOCSIS 1.0, 1.1, and 2.0)

What's in the Box

ARRIS SBG6580 SURFboard eXtreme Wireless Cable Modem Gateway
Quick start guide
Ethernet cable
Power adapter and cord
Install sheet
Warranty card

Learn more about the ARRIS Group, Inc SBG6580

Model

Brand
ARRIS
Model
SBG6580

Details

Type
Gateway Modem
Interface
RJ-45
Cable Interface
75ohm F-connector
Standards
DOCSIS 3.0, 2.0 and 1.0, Euro-DOCSIS 3.0

Features

Features
Integrated 802.11n wireless access point, 2 x 2 antenna array,

Switched, onboard radios: 2.4 or 5 GHz

Four Gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX

Compatible with Windows, Macintosh and Unix computers

Extensible networking, allowing customer to network up to 253 desktop computers, laptops and other Ethernet or wireless devices to create a full Class C network

Support for multicast IP services

Wi-Fi Security WEP/WPA/WPA2

Advanced firewall with DoS protection and intrusion prevention

Wi-Fi Wizard for secure PC client setup

Remote configuration and monitoring from the headend using SNMP and TFTP
Enhanced security: supports AES traffic encryption

Plug-and-play installation

Wi-Fi Pairing button for easy Wi-Fi Protected Setup (WPS) wireless connections
Supports standard Internet browser software

Front-panel LEDs indicate status and simplify troubleshooting

User-friendly online diagnostics and configuration Advanced Services Ready

Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS downstream and over 100 Mbps upstream
1 GHz capable tuners

Supports IPv4 and IPv6 to expand network addressing capabilities

Packaging

Package Contents
RJ-45 Ethernet Cable
Power Adapter
Power Cord
Setup Disc
Product Guide

Manufacturer Warranty

Parts
2 Years Limited Warranty
Labor
2 Years Limited Warranty
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the ARRIS Group, Inc SBG6580

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  • Kelvin C.
  • 7/21/2015 7:22:29 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWifi didn't work well

Pros: Modem is well.

Cons: Wifi is extremely unreliable. It drops out every few minutes.

Did you find this review helpful? Yes No

  • Steven F.
  • 6/4/2015 6:24:32 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Fast and easy to setup with Time Warner. This modem actually works better and maintains the speed I pay for better than the leased modem it replaced.

Cons: I wanted to use this to replace my cable modem and home router, but dual band wifi is important because some of our devices don't use the 5GHz band. The built in router's antenna allows for main and guest wifi networks, but they all have to be on the same frequency, so I set my router back up.

Other Thoughts: This is a great modem and I would definitely recommend it. Time Warner detects the modem and directs you to a webpage where you can enter its MAC address, so the thing just works out of the box. I love that this modem maintains my 100Mbps connection with ease, where as the leased modem was always hit or miss and usually hit 60-80Mbps. This modem is great for most home setups.

1 out of 1 people found this review helpful. Did you? Yes No

  • Kevin K.
  • 5/20/2015 7:56:08 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsFirmware is garbage, ruins product

Pros: Works well as a cable modem.

Cons: Wifi is extremely unreliable.

Other Thoughts: Yet another nice piece of hardware brought down by awful software. This device worked great for a month or two. Then my cable company pushed a firmware update, and wifi started dropping out every few minutes. Over a year later, it's still not fixed. Cox blames Motorola, Motorola blames Cox, and the consumer is left holding the bag.

I will never buy another all-in-one device. There's a single firmware for modem and wifi, and giving up control of my wifi firmware is obviously a terrible idea.

Did you find this review helpful? Yes No

  • Kyle D.
  • 4/23/2015 1:24:32 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsTwo units unable to connect at all. *Comcast

Pros: Wi-Fi signal was above average. +1 egg

Cons: Ordered two units for two different houses. Comcast was unable to connect to either of them even after a total of 7 hours of phone support and 30 minutes with an onsite Comcast tech (who was quite knowledgeable).

Comcast could "see" the devices (they told me the model, and that it is supposed to be a compatible device) but the units would not stay connected long enough for Comcast to initialize them. Just kept cycling through the connection process.

There is also the fact that the wireless does not support simultaneous dual band.

Other Thoughts: I've went against my gut a few times and it never works. I'll be sticking with Linksys from now on.

Not being able to flash firmware is a huge "no-no" to me. Give me the ability to fix it myself.

Did you find this review helpful? Yes No

  • Kevin K.
  • 3/17/2015 12:13:11 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNever again.

Pros: Cable modem works.

Cons: Everything worked great for a month or two. Then Cox pushed a firmware update and wifi stopped working. I will never buy another all-in-one modem and router.

Did you find this review helpful? Yes No

  • William D.
  • 12/15/2014 9:53:49 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

2 out of 5 eggsHas Problems

Pros: The cable modem part works.

Cons: I bought one locally when my 802.11n router went out. I first noticed the Wi-Fi range wasn't that great. Then I discovered my bad TV recordings from a Silicon Dust HDHomeRun 4 networked TV tuner started the day I installed this modem. The problem wasn't from interference but the gigabit ports. As soon as I connected everything with a Netgear gigabit switch and only used the modem as a gateway my LAN problems were gone. I read the review mentioning the IP Flood setting in the Firewall section was enabled and causing dropped packets, but mine was not enabled.

2 out of 2 people found this review helpful. Did you? Yes No

  • Thirumalai K.
  • 11/4/2014 9:45:15 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsConnection drops

Pros: Initially after connection, the internet speed was great,

Cons: Everyday I am getting lot of connection drops and I had to reboot the modem/router. Not sure whether I got one of the bad pieces, but I would not recommend this.

1 out of 1 people found this review helpful. Did you? Yes No

  • Dan H.
  • 10/7/2014 6:36:19 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsJunk out of box

Pros: Its pretty looking

Cons: Plugged into cable line and never worked, Comcast service eventually said it was probably defective.

Other Thoughts: RMA time

1 out of 2 people found this review helpful. Did you? Yes No

  • Dorian P.
  • 9/10/2014 11:53:56 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Excellent modem no issues and definitely better performance than a standard cable modem.

Cons: I do not have any complaints.

Did you find this review helpful? Yes No

  • Yunier H.
  • 8/13/2014 5:37:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsFast modem but bad connectivity

Pros: Fast, 5 Ghz speed, DOCSIS 3.0

Cons: You have to bridge it in order to work, the concept of having both modem and router is brilliant but it gives poor router like features, in fact lacks those.

3 out of 4 people found this review helpful. Did you? Yes No

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ARRIS Group, Inc > 
Item#: N82E16825122014
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