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Laser Printers > 
DELL > 
Item#: 9SIA25V1K18459

Dell 5130cdn Workgroup Up to 47 ppm letter 1200 x 1200 dpi Color Print Quality Color Laser Printer

  • Up to 47 ppm letter
  • 1200 x 1200 dpi Black Print Quality
  • Gigabit Ethernet
  • Up to 110,000 pages monthly
  • 256 MB Memory, std.
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Learn more about the DELL 5130cdn

General

Brand
Dell
Model
5130cdn
Recommended Use
Workgroup
Dimensions
22.1" x 20.0" x 17.0"
Weight
99 lbs.

Printing

Output Type
Color
Laser Technology
Laser
Black Print Speed
Up to 47 ppm letter
Color Print Speed
Up to 47 ppm letter
Black Print Quality
1200 x 1200 dpi
Color Print Quality
1200 x 1200 dpi
Print Languages, std.
PCL 5c, 5e/6
Emulations
Emulation: 81 fonts,
Adobe PostScript 3TM: 136 fonts
Max. Duty Cycle
Up to 110,000 pages monthly

Media Handling

Media Type
Plain paper (Normal,Thick); Transparencies; Cover (Normal, Thick); Coated paper(Normal, Thick); Label stock; Envelope ; Recycle Paper

Ports

USB Ports
USB2.0 High speed (Type-B connector)
Network Ports
Gigabit Ethernet
Other Ports
USB Host Port (for USB Font memory), Parallel Port

Hardware SPEC

Processor(MHz)
800
Memory, std.
256 MB
Memory, max.
Up to 1024 MB RAM via one 144-pin DDR2 DIMM slot [1024MB SO-DIMM upgrade](1280MB RAM max including standard memory)

Packaging

Package Contents
Dell 5130cdn Color Laser Printer
Drivers and Utilities CD (Printer Driver, Easy Setup Navigator Supplies Management System, Support Tool, User's Guide and Product Information Guide)
Dell 5130dn Ship-With Black Cartridge (9000 page yield)
Dell 5130cdn Ship-With Color Cartridges (6000 page yield)
Placemat
Quick Reference Guide
Product Information Guide and hardware recycle program label and instructions
Software Included
Dell OpenManage Printer Manager, Dell Printer Configuration Web Tool,Dell ColorTrack Pro, Dell Toner Management System and Printer Standard MIB

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the DELL 5130cdn

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  • Otto K.
  • 9/7/2013 8:14:10 AM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsDell 5130 CDN color laser printer is not for the faint of heart,

Pros: Super fast, great color WHEN NEW. Great accessories and scalability.

Cons: Support is poor, off shore, limited by non-native language differences, poor audio quality and general lack of expertise. Other than that not bad. Supplies are UNBELIEVEABLY EXPENSIVE.

Other Thoughts: I've owned a LOT of Dell 5000 series printers in the last 8 years. Not because they were great products, but because they failed. Like others here, I've had most die very premature deaths. NOT ONE LASTED MORE THAN 50,000 impressions. All have been replaced after multiple marathon sessions with Tech Support. What a misnomer... They are like a bunch of kids, all working off the same troubleshooting flow chart, saying "Try this, TRY THAT".

My most current odyssey is with the 5130CDN. I have already had 4 5130cdn's in 3 years, and am fighting with them to replace this one, just a one week old refurb with 217,000 impressions prior to me getting it. It's WORSE than the one it replaced that had 47,000 total impressions. This may be a great text printer, but after 40,000 impressions the graphics are terrible, regardless of what "consumables" they had me replace, and I replaced all at least once. I've spent 12 man hours over the last 10 days trying trouble shoot the problems, wasted about 3500 pages of paper and toner for same. They are refusing to replace the printer head with a new one, because I "haven't spent enough time trying to isolate the problem".

I tried reaching their Customer Care management, but unless it happens by accident, it doesn't happen at all. Two nights ago I spent 90 minutes over 3 separate calls, getting disconnected twice, and the best I got was a 2nd tier Tech who listened to my tale of woe, and agreed they should replace it new again. He recommended this, and minutes ago, it was rejected. While re-explaining this to the "personally assigned tech that called me, was put on hold for "just 3 minutes" that lasted 27 minutes. When he returned, I could hear him, he couldn't hear me. I've waited 30 minutes for a call back, and the read response to an email that said "call me back".

As an update, 2 days after this I didn't get a call back, but I did get an email from Tech Support supervisor denying my request for a new, not 217,408 copy replacement, saying:

"We would prefer sending a technician to further investigate what's going on there as it may not be the printer having the problem but might be either the toners or the power source that's causing the printer to have the same problem. In regards to this, we would need the serial numbers of all the toner cartridges you are using right now for us to send out a technician. They are 20 characters found in the cartridges themselves".

Is he kidding? This is after 12 hours of calls to tech and trouble shooting over the last 2 weeks. Plus they sent a tech out in May, who found nothing. They are in denial, since they sent me a "refurbished" printer, it must be perfect, it has to be something else. I did receive another refurbished printer from them before. It was a 5110cn, and it was DEAD on arrival. After 1 1/2 hours on the phone with a 2nd level tech, he determined it wouldn't even boot up. And another one was sent out.

Looks like I'll be in small claims court pretty soon.

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Laser Printers > 
DELL > 
Item#: 9SIA25V1K18459
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