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Item#: N82E16832109430

Intuit Quickbooks Payroll Enhanced 2013

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  • Easy to set up, learn and use
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Learn more about Quickbooks Payroll Enhanced 2013

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Customer Reviews of Quickbooks Payroll Enhanced 2013

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  • Donna C.
  • 9/30/2013 4:10:16 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsGreat Software, Terrible Company

Pros: Works great, seamlessly integrates with Quickbooks Pro. If you need an upgrade for your QB software, the bundle is definitely the way to go - so look for that instead. With the enhanced version forms and e-filing are available and that has always worked without a hitch.

This version is still CD based and is still good for a year and that is better than the subscription alternative.

Even though it works, if I could give this a 0 eggs, negative eggs or broken eggs, I would!

Cons: The pricing and what you get are just BONKERS!!!! The company's attitude towards existing customers is deplorable. It costs more to renew than to start the service new. Intuit is trying to move everyone to a monthly subscription with a yearly pay in and a per month/ per employee fee. They also want you to buy more services and you constantly get messages and come-ons for that.

You have to give Intuit your Credit Card Number. You can opt out, but that is another phone call. Intuit consistently removes functions and makes you pay to get them back.

It is just plain annoying.

This version is limited to 3 employees. Anyone with even one more employee will pay an additional amount of money to process the entire payroll. The list price for unlimited employees is north of $400.00. It is either extra small or one size fits all. INTUIT, THAT IS RIDICULOUS! The costs are hidden on the website. You never can tell how much it will cost to add the additional employees.

Other Thoughts: You can buy this and self renew. The cost will be less than a straight automatic renewal. This is how it is done. This option may not be available for long, but should work at least until May 2015. I hope NewEgg's Review Guidelines doesn't consider this an aftermarket procedure.

1. Uninstall your old subscription service by going to Employees - My Payroll Service - Manage Service Keys. Click on your companies and uninstall. You will get a warning about it being removed from your computer but you have to call Intuit to discontinue your service. That is okay. I do this after my subscription has expired.

2. Now install from the new CD. Under Employees, you should now have an install from box option. Use it. Yes you will have to have a CC and give all the information. But you can call to deauthorize the auto-renewal after this is all set up.

3. You will now have an activated 3 employees or less payroll. If you want to add more employees your must call customer service. Don't Panic.

4. Ask to add employees, you will told that will cost more than 400.00 USD However when you get to the end of the conversation, you will be told that the 400.00 will appear on your credit card for 24 hours and then it will go away and approximately 100.00 plus tax will be charged to your card. This is what happens but it may take a few days for all the charges and reversals to clear.

Good Luck and if you find a good alternative to Intuit Payroll - SPREAD THE WORD. Small businesses everywhere will thank you.

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  • yu z.
  • 8/6/2013 2:00:43 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsHidden fee and unfair pricing

Pros: Intuit customer care honored the 30-day-refund policy, was easy talk and no question asked. Check mailed fast.

Cons: No need to mention there are some retailers are offering MUCH lower price of this product, the payroll alone is actually are a subscription service, it charges a not small amount to keep he service after the first year (no matter what size your company is). Even though you think it included the first year payroll, it's limited to coperation that has 3 or less payees in.

Other Thoughts: Free was a good reason to buy, but it was literally useless, if you have $280 cash to let some one else holds for you for about 100 days (without paying you interests), buy this product.

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  • Irene B.
  • 8/4/2013 4:21:30 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsDon't renew thru Intuit!

Pros: Okay, if you don't have more than 3 employees to pay; includes tax forms. Didn't install the software, just needed the key. Price!

Cons: Still had to call Intuit to authorize key, and actually downgrade from unlimited to basic.

Other Thoughts: Be careful when purchasing. This is just Basic for 3 employees but since it's enhanced, it includes the tax forms if you use them. I had a tough time because I still had to call Intuit, who tried to tell me I had to repurchase it from those crooks for $449, and that was for same version I just purchased here for way less! Plus I purchased the 2013 Premier Contractor to upgrade my version from 2011, and I was given the best deal from Newegg for purchasing both softwares. Less than if I purchased the Payroll alone from Intuit. Unbelievable!
Intuit tried to double talk me and tell me that it was a problem to downgrade from Unlimited to the Basic version I purchased, and I would have to get credit from them, etc. I told them then I'll uninstall all of this, and start over, and don't b.s. me, please! After spending over 2 hours on phone from rep to rep, I finally got someone to walk me thru the authorization and downgrade. Just be persistent. But be aware though, this version is not Basic Unlimited, which I no longer need at this time.

1 out of 1 people found this review helpful. Did you? Yes No

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