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Item#: N82E16832109545

Intuit TurboTax Premier 2013 For Windows - Download

  • Assists with your investments
  • Tracks/calculates cost basis
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  • Antonio G.
  • 4/13/2014 11:46:44 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsTurboTax Software Download Slow

This review is from: Intuit TurboTax Premier 2013 For Windows - Download

Pros: Download was fast once it did happen. Great price.

Cons: Purchased software on Saturday thinking it would be an instant download. My card was charged but I did not receive any download links or communication from newegg stating that I had to wait until the next business day to process the purchase. So I had to wait until Monday, I called Customer Service, and they told me it is their policy to only process sales, regardless of download or physical products, on a business day. When I asked him how long it would take to process, he stated that it should be done by 5pm Pacific time. And I only discovered this policy by calling newegg. It would have been good business for newegg to communicate to me before I purchased this software that I would not be able to download it until the next business day. In this day and age of instant downloads and instant credit card processing, I would think that selling download versions of software should be instant. Needless to say, I was very disappointed in the lack of communication and the lack of transparency on the website about this policy.

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Intuit > 
Item#: N82E16832109545
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