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Cisco Small Business RV220W-A-K9-NA Network Security Firewall wired and wireless connectivity for a small office < 1Gbps

  • RV220W-A-K9-NA
  • Wired + Wireless
  • 8.66" x 6.69" x 1.54"
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Learn more about the Cisco Small Business RV220W-A-K9-NA

Model

Brand
Cisco Small Business
Model
RV220W-A-K9-NA

SPEC

Firewall Type
Gen 2 Stateful Filter
Type
Wired + Wireless
Wireless Technology
IEEE 802.11a/b/g/n
Throughput
< 1Gbps
LAN Ports
4 x RJ-45
WAN Ports
1 x RJ-45
Wired Speed
10/100/1000 Mbps
Dimensions
8.66" x 6.69" x 1.54"
Weight
2.0 lbs.

Features

Features
Wireless Network Security Firewall wired and wireless connectivity for a small office

Manufacturer Warranty

Parts
1 year limited
Labor
1 year limited

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Cisco Small Business RV220W-A-K9-NA

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  • raymond d.
  • 10/15/2013 8:27:34 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNice job Cisco - not

Pros: was a great integrated router and web filtering platform...

Cons: Until Cisco decided to discontinue the web filtering partnership with Trend Micro after only 18months. I had a 3 year service contract. Trying to figure out what to do now...

Other Thoughts: Cisco...never again.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jonathan S.
  • 10/3/2013 4:43:21 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsA+ for the hardware, F- for the antimalware (Cisco DISCONTINUED IT!)

Pros: The hardware is reliable and it has an easy to use interface (web-based) GUI. What else would you expect from Cisco (this is not a LinkSys item). The chassis is all metal, powder coated, and it is a handsome piece. The range is fairly decent, but if you want a high performing WiFi unit, this isn't it.

Cons: Cisco stopped supporting this model. I tried to get a renewal of Protectlink, the gateway antimalware service, it was discontinued. No other services work with this unit. I was advised to return it to the reseller (NewEgg), and that is exactly what I will do. Cisco has a rep working with NewEgg, but they said this unit would last both physically and services wise for a min. of 3 years. I purchased 12/2012! Malware protection stopped in late June, 2013.

Other Thoughts: I will be contacting NewEgg for a refund. They sold me a bill of goods. I don't believe it was their fault, but when it's a Ph.D. in Computer Science against "NewEgg," guess who is right. Preparing a praecipe for damages in the event monies are not returned.

1 out of 4 people found this review helpful. Did you? Yes No

  • Jonathan Y.
  • 6/15/2013 2:28:34 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsRV220-A GREAT Router If U KNOW

Pros: This router is just like ALL Cisco Small business products. #1 You must start by downloading and installing the latest firmware. #2 Most Cisco SMB products come with 1 year of phone support and if it doesn't the 3yr NBD for $70 bucks isn't bad. That support includes remote webx support by a Cisco engineer. Be direct and ask for the remote support. Cisco sell a Trend Micro add-on to this router. Access Control, Content Filtering, Web Content Filtering, Dead Peer Detection, Keyword Filtering, MAC Address Blocking, URL Filtering. Merit Technology in Humble TX.

Cons: The GUI is goofy if you don't install the firmware updates. If you are a MAC shop or have MAC clients and need VPN then just keep walking. No VPN with the MAC clients after Apple rolled back Java. Even the Jave fix by Apple doesn't help this. The wireless stinks. A WAP321 is a perfect add on

Other Thoughts: Cisco has done a great job taking Enterprise features and packaging them in a SMB device with a good SMB price tag. If you were to try and get these features in an Enterprise product you'd spend thousands of dollars. I've installed several of these with no issues Cisco and I weren't able to overcome. Overall this a GREAT router for a great price. If you're looking for cheap way to manage your network users and secure your network I strongly recommend you put this device at the top of your list with the Trend Micro add on. Call Cisco Support if you have any issues and they'll help you.

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  • Casey B.
  • 5/31/2013 6:49:06 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSolid Performing Device with some Caveats

Pros: SSL VPN, VLAN, Web Interface, Gigabit, Quick VPN Support.

Cons: Slow Reboot, Quick VPN Only can access VLAN1, Wireless Unreliable

Other Thoughts: I've had some time to play with this device and while I did have some headaches getting familiar with it, it is now my go-to router for all jobs that require one. If using VLAN functionality, remote connection with the Quick VPN Client only gives you access to VLAN1. The SSL VPN however gives access to all your VLANs.

I was able to get ssl vpn to work with windows 7 64 bit. With windows 7, you need to run 64bit internet explorer (ie ver 10 requires uac to be on and some other funkyness to enable 64bit mode, so I rolled back to version 9 and it has a separate program exe link for internet explorer 64bit. I also added the site to trusted sites Also had to go to custom security level setup, and select "prompt under download unsigned activex controls", and I think I selected prompt on all the activex related stuff..

The other weird thing I had to overcome was that using the wireless on the router was giving me slow performance especially on youtube video streaming (not on vimeo though....) I wasn't able to stream anything higher than 480p without constant buffering even when 3 feet away from the router in line of sight. Also periodically the router would slow to a crawl and need a reboot. The solution to both of these poblems was to disable the wireless on the router and add a 3rd party access point. (I have used Apple and ubiquiti and both solved the problem.) With that being the only change, now the router is rock solid, and can stream 1080p youtube videos without any buffering.

So obviously without having figured out those 2 issues the router would have been a 1 star review like a lot of people give, but I love the thing, so it gets 5 stars from me.

Did you find this review helpful? Yes No

  • Chris S.
  • 4/21/2013 7:05:43 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggsQuality Cisco at this Price?

Pros: On Paper, this looks like a great product, QuickVPN software works great on Windows 7 PC's.

Cons: Several users in the office had trouble (but after several restarts sometimes were able to) getting IP's from router. After Cisco support got me to wipe router and reinstall firmware, would no longer connect to PPPoE Internet (as well as previous issue). Cisco support says it's faulty and to return it, but seems like firmware issue to me since some users didn't have issue (didn't seem to matter OS) some of the time, and before wiping, was able to connect to PPPoE. But cisco don't seem to be working on any more firmware updates (mine shipped with latest version). They also informed me that the QuickVPN software does not and there's no plans to make it work with Windows 8! Wasted hours trying to get it working.

Other Thoughts: Cisco doesn't seem to want to support this any longer. This should be the perfect device for our 15 user office, simple network. But a week of headaches and complaints from users I've returned this, and plugged in our old slow dlink router and all problems gone.

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  • Chris L.
  • 2/25/2013 8:34:24 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsSolid potential, horrible implementation

Pros: - Powers on and typically routes traffic
- Decent hardware
- Fairly broad featureset
- Solid potential

Cons: - ~5 minute reboot period for full initialization
- Slow UI
- Software spent less than 3 minutes in a QA lab
- Firmware upgrades require a factory reset if you want device to be even slightly reliable
- DHCP/DHCP relay is flaky at best
- Port forwarding for select services sometimes stops working for no apparent reason
- Finally can have FW rules between internal subnet's/vlan's in latest code update, but there is no way to do a default 'deny all' rule, making this feature pretty much worthless
- Can't run 2.4/5Ghz mode simultaneously
- My Windows 8 ultrabook & several other random devices will not get DHCP addresses unless I put them on a separate SSID, on a separate VLAN & disable inter-vlan routing
- General quirkyness in operation (see previous comment about 3 minutes in a QA lab)

Other Thoughts: I bought this router for myself at home and a few client sites thinking it would be great in a small biz environment, since it was cisco HW at the right price. Sure I saw some bad reviews, but figured they were just from folks that don't know how to get an iPad connected at Panera. False. I have an advanced level of networking knowledge, and this router (specifically the software, because the hardware seems like it would be capable) is absolute garbage. Little things like having to wait 5+ minutes for a reboot when I want to change a setting on a VLAN.. INDIVIDUALLY, is just one of the frustrations that lie within. Granted, the router is more stable with recent firmware releases, but still is not acceptable in my opinion. Now, that being said, if dd-wrt became available for this unit, I think you would be set, since the hardware in this box seems pretty decent. At any rate, after about 1.5 years, I have given up on this thing getting any better, and are moving myself, and my clients, to ubiquity hardware which I have had much better luck with.

1 out of 1 people found this review helpful. Did you? Yes No

  • James C.
  • 2/22/2013 7:16:20 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFailed

Pros: Easy to use UI

Cons: Failed after 2 months, Time to play the "figure out who to send it to, for returns" since were outside our 30 days for newegg

Did you find this review helpful? Yes No

  • keith l.
  • 8/25/2012 11:28:42 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsCISCO small Business = BAD

Pros: It turns on when plugged in and power switch is on

Cons: Many of the advertised features do not work after over 1 year. CISCO hase only released 2 firmware updates in over a year and has fixed few of the devices issues.

Other Thoughts: CISCO has fired many of its employees to cut costs and keep the stock price from falling any more. They have also cut product quality and customer support.

0 out of 2 people found this review helpful. Did you? Yes No

  • Jeffrey T.
  • 8/16/2012 7:59:01 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsStay way

Pros: The features it advertises

Cons: Slow throughput, jittery WAN performance. Experience disconnects with wireless and now random reboots.

Other Thoughts: When this was first installed it was very fast and dependable. Now after 7 months of ownership I wish I would have got something else. If you don't mind resetting to factory defaults once a month I guess this is a good device, but lately the random reboots are beyond frustrating. This is a business class device that cannot handle the home use of 2 desktops and 1 wireless laptop. I would hate to see it put in an actual office environment.

1 out of 1 people found this review helpful. Did you? Yes No

  • Theodore R.
  • 8/16/2012 5:09:22 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsCould use some open source

Pros: Has a lot of features, especially VLANs and gigabit Ethernet

Cons: Unstable (especially the wireless), slow (especially the DHCP), trapped on Cisco firmware, no command line, no access to the advanced features of the Linux kernel underneath the GUI, outsourced development means very slow firmware updates. The error messages in the logs are plentiful but, without a guide to what they mean, they're pretty useless. I interpret the logs to mean, "This router sucks."

Other Thoughts: The SmallNetBuilder review is totally inconsistent with the multitude of bad experiences this thing is getting. My guess is that there are both bad hardware and flaky software. Many people will get good devices, but a lot of people are getting devices that work marginally. Also, there are probably combinations of settings and clients that make performance drop through the floor. Since the Cavium CN5010 in the router is restricted to overpriced devices, there are not a lot of people working to fix its bugs. The rest of the chips are Broadcom, which is notorious for its poor relations with open source. I do not recommend this router.

Manufacturer Response:

Hi Decade,

We are sorry to hear about your experience with the RV220W. Did you try contacting support (http://www.cisco.com/go/smallbizhelp) or check in with the small business support community (http://www.cisco.com/go/smallbizsupport)? Both are good resources for assistance. Thank you for your feedback.

Andrea
Cisco Small Business Team

2 out of 2 people found this review helpful. Did you? Yes No

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