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Item#: N82E16833320088

ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

  • Up to 300+300Mbps Wireless Data Rates
  • Guest Network Access
  • Easy Universal Repeater
  • Clever Wall-mount Design
  • Parental Control- Track your kids' activities online and offline
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BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
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Learn more about the ASUS RT-N53

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the ASUS RT-N53

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  • Denis R.
  • 6/28/2015 7:20:03 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsTerrible customer service

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Has a lot of features for the price.

Cons: Since the beginning the 5Ghz was not performing properly. I had to reset the router every day. In the end I simply disabled it to avoid the RMA hassle...
After a year the same issue started to occur with 2.4Ghz as well. The router was intermittently freezing or disconnecting from the Internet until hard reset.

Other Thoughts: The main disappointment is not the actual product but Asus customer service.
When I called them, I told at the very beginning the issue and the troubleshooting steps that I performed such as changing the settings, factory resets and firmware upgrades. Nevertheless, the girl on the phone insisted to guide me over the the phone to do the troubleshooting (which in the end was exactly the same to what I already did). And after all that she told me to test the router for a while and to call back if it doesn't help (!). Even though I clearly told them that I did already all this before and the issue still occurred.
To make the story short, after arguing with her and later with her manager they decided to provide me RMA, but (here is the fun part) I had to pay the shipping. All this conversation took 65 minutes(!).
This happened two weeks ago and I already received the replacement which I still did not have time to test. The reason why I decided to write this, is because of the phone bill that I received. I am from Canada and I got a bill for long distance call $40. With all this reputation, Asus is not providing toll free number for its support center but instead tricking clients to think like it is one since it starts with 1-8xxx...
So in overall, their so called warranty cost me $55 which I could spend to get a brand new TP-Link router or something and not a refub unit.
I have many Asus products at home but I will never buy from this brand again and I would suggest to everyone to avoid it the same way as they are trying to avoid taking care of their customers.

P.S. their support center number is 1-812-282-2787
P.P.S. my RMA# was CAA1553874. Just for verification, if someone from the company reads it.

Manufacturer Response:

Dear Denis,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. We regret to inform you that based on the warranty terms that unit must be shipped by the customer in order for the repair center to fix the problem.

We apologize also for the time that you spent on the phone trying to troubleshoot the router. Have you already tested the new router that you received? I understand that you have tried a lot of steps before to try to fix the unit I just want to check if you experienced the problem after you upgrade the firmware? you can also try to downgrade the firmware just to try to make the connection stable.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150765875 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Ransome H.
  • 6/24/2015 10:27:23 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsASUS RT-N53

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Dual band radios, multi-function simple setup with modes for bridging, repeating, access point and routing. DOes not seem to generate high heat if version A1. BE SURE to flash with latest firmware

Cons: not high signal strength, but ok for price and functionality. Will not flash to DD-WRT firmware

Other Thoughts: external antennas probably would help signal. Setup modes cover all needs including universal repeating

Did you find this review helpful? Yes No

  • Sohail M.
  • 6/6/2015 8:29:32 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsFrequent disconnects and network range issues

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Decent wifi speed when it's working.

Cons: I have had nothing but problems with this router, despite updating to the latest firmware. I bought two, one for a relative, and one for myself, and we have both experienced daily network interruptions that require a router hard reset. The wifi speeds are decent with most devices, but devices limited to 2.4GHz experience connectivity issues, despite being a mere 20-30 feet from the router. The result of this is that the Plex app on my TV can't maintain a consistent stream and the file server will start transcoding, a sure way to peg your file server CPU and ruin the movie streaming experience.

This router is supposed to support up to 3 guest networks, but don't bother using more than 1. Every time I've tried to enable a 2nd guest network, the network drops and interruptions become significantly more frequent.

In a nutshell, I regret purchasing this router, let alone purchasing two of them. I had heard praise for ASUS routers and thought spending almost $100 on a router meant you would get something decent, but I was wrong.

Oh, and don't bother submitting a support request on the ASUS website either. I've never been able to successfully submit the support form -- just what I would expect from a company that can put together such a shoddy piece of hardware.

Do yourself a favour and either avoid ASUS or spend the extra dollars for the RT-N66U.

Manufacturer Response:

Dear Sohail,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for the inconvenience this issue has caused you but let me go ahead and further assist you.

Please try the troubleshooting steps below to try to fix the issue:

*Check for interfering devices i.e. Cordless Phone / *Microwave Oven / Bluetooth Devices
*Check the wireless settings {Wireless Channel: 1 / 6 / 11 }
*Try to test with 5ghz
*Try with different wireless computer or other wireless devices and check the connection if its stable
*Try using the hardwire cable and check the connection if its stable
*Bypass router and connect PC directly to the modem then check the connection if its stable
Update the firmware
*Restore the router to factory defaults
*Reconfigure the router

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150763366 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Vichith S.
  • 5/28/2015 5:15:59 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

3 out of 5 eggsAfter 2 years, not so stable

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Easy to update & configure

Cons: signal drop, can't transfert large data (>1.5GB) from computer to another computer in the network. After 2 years, everything is worse.

Other Thoughts: That's what you get when you buy cheap product. There are products that are more expansive, I REALLY HOPE they are more reliable on the long run.

Manufacturer Response:

Dear Vichith,

Thank your for your time in posting a review about our products. On behalf of ASUS, we would like to apologize for any inconvenience this has caused you. Let me assist you, do you have the latest firmware for thist unit and which frequency are you experiencing the connection drops? For further assistance, you can email me at customerloyalty@asus.com and place the case #N150651151 in the subject line for a reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Jason R.
  • 3/30/2015 3:10:57 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

1 out of 5 eggsTerrible router!

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Looks slick

Cons: - Can not put WW-DRT on it (well, you could, but you loose the dual band and can only get the 2.4)
- Misreports the clients connected to it (network map will not show all devices connected through wired and wireless)

Manufacturer Response:

Dear Valued Customer,

Thank you for using our product and for making an effort in posting this review. I understand that you have an issue putting in DD-WRT if I am not mistaken. You want to use an alternative Linux based firmware. It's going to work, but just like what you said you will loose the 5Ghz band. It's what we always tell our customers, once you download a firmware version outside ASUS, if it's not going to work it means that is not compatible. I know that you really want to use DD-WRT in a dual band. But this firmware is not that compatible with the router. That is why we have our own firmware that we release in our website. For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case # N1503101502 in the subject line for your reference.

I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution for all issues related to our products.

Thank you for choosing ASUS.
Mark
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Scott D.
  • 3/3/2015 1:59:33 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggsWorst WAP Ever

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Wired networking appears to function as expected

Cons: Wireless is basically useless. Both 2.4 and 5 GHz network disappear frequently only to return after hard reset of router.

Same wireless issues with both stock firmware and Tomato points to faulty hardware.

Our house is cold (<70 degrees) and this unit feels like it runs hot.

Other Thoughts: Very disappointed. My 13 year old WRT54G works better. Doubt I'll ever buy Asus again.

Manufacturer Response:

Dear Scotty D

I fully understand your concern with regards to the router that you have and my apology for any inconvenience it has caused you. I would like to personally assist you on this matter. Kindly email me back at customerloyalty@asus.com and place case # N150329324 in the subject line for your reference.

ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Regards,
Ana
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Wayne M.
  • 1/23/2015 1:01:59 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

3 out of 5 eggsStock firmware sucks, not much better with Tomato

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: You can install Tomato on this router.
Supports 5 GHz band; unfortunately, none of the devices in my house support 5 GHz.

Cons: The stock firmware is unstable.
Wifi performance with Tomato is not particularly good.
I consistently got better connection speeds from my laptop with a Trendnet TEW-712BR 150 Mbps router that I bought on Newegg for $8.
The firmware install process was MUCH harder than third party firmware installs on other routers.

Other Thoughts: I cannot recommend this router. There are better devices for less money. I have also owned two Asus RT-N12 routers that were absolute junk. Asus makes great motherboards, but their Wifi products leave something to be desired.

Manufacturer Response:

Dear Valued Customer,

In behalf of ASUS, I want to thank you for your effort posting this review. I understand that you have problems encountered with the router. I want to apologize as well for the inconvenience this issue have caused you. I know that your disappointed with the unit. It's unfortunate if you think the
"Product" is a huge disappointment. On the contrary, there are lots of very satisfied customers that are having positive experience using the product. I just want to tell you that all ASUS products undergo intensive quality control testing and inspections, these are isolated cases. I want to help you with this issue, kindly email it at customerloyalty@asus.com and put case # N150391338 in the subject line for your reference.

ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Regards,
Ana
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Mark W.
  • 9/1/2014 5:19:31 PM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsGoes down 2x per week

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Sleek design and stays cool. Love the Gbit ports and I use the stock firmware (not DD-WRT).

Cons: Just stops accepting traffic 2x per week. For what I use it for it's OK but man since this is a recurring pattern with this device the leadership and management in ASUS should be retrained on how to develop a product that should run 24x7 w/o a hiccup.

Did you find this review helpful? Yes No

  • Nicholas D.
  • 8/25/2014 6:14:12 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDoes NOT seem to support DD-WRT, 5Ghz band disappears, 2.4Ghz signal unreliable

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: - The 2.4Ghz is works *most* of the time
- It looks pretty

Cons: - 5Ghz band disappears an hour after boot
- 2.4 Ghz band sometimes fails to connect to the Internet, causing all devices to lose Internet connectivity
- Cannot find ANY form of DD-WRT support depsite it being explicitely stated in the title
- Signal is weak, even though I'm mere feet from the router

Other Thoughts: I bought the ASUS RT-N53 after seeing the long list of features for a good price (one of which was out-of-the-box DD-WRT support). It's also marked with a Reader's Choice Award, and I found few terrible reviews of the router.

When I received the router and hooked it up, I was thoroughly disappointed. Not only does DD-WRT not officially support the RT-N53, I could not find any way to do it through ASUS. Basically, the title of the router was a blatant lie, but I was somewhat willing to let this go.

That is, if the router worked, I would have let it go. As I've listed above, I've had problems with both the 2.4Ghz and 5Ghz bands, which I have been unable to resolve. The 5Ghz band disappears from all devices, and the 2.4Ghz band likes to lose Internet connectivity from time-to-time.

I expected far better than this from an ASUS product that seemed so highly lauded at first glance. I am resorting to speaking with ASUS support, and I will update my review if I can resolve the issues. If not, I will likely stay away from ASUS routers from now on.

1 out of 1 people found this review helpful. Did you? Yes No

  • TayBian Y.
  • 8/23/2014 3:28:20 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggs

This review is from: ASUS RT-N53 Dual Band Wireless N600 SOHO Router, DD-WRT Open Source support, Fast Ethernet, 5 Guest SSID, Parental Access Time control to Each User

Pros: Aesthetics

Cons: I've owned this for 9months now. Initially it was great. Now, the wifi and wired connection goes down daily. Needing to reset a couple of times a day. I've had nothing but good Asus routers (WL-520gu and gc series) but this one takes the turkey award. It's a pain to flash this either. I've not been able to get the firmware restoration to work. So I'm stuck with this low-performing piece.

1 out of 1 people found this review helpful. Did you? Yes No

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