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TP-LINK > 
Item#: N82E16833704016

TP-LINK TL-R402M 4-Port Cable/DSL Router 1 x 10/100Mbps WAN Ports 4 x 10/100Mbps LAN Ports

  • 1 x 10/100Mbps WAN Ports
  • 4 x 10/100Mbps LAN Ports
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Learn more about the TP-LINK TL-R402M

Model

Brand
TP-LINK
Model
TL-R402M

SPEC

Standards
IEEE 802.3, IEEE 802.3u,IEEE 802.3x
Protocols
TCP/IP, DHCP, ICMP, NAT, PPPoE
Speed
10/100Mbps
Security
Firewall Rules Setting,
MAC Address Filtering,
Domain Name Filtering,
IP/MAC Address Binding,
Ignore Ping Packet From WAN Port
WAN Ports
1 x 10/100Mbps
LAN Ports
4 x 10/100Mbps
Dimensions
5.9" x 3.9" x 1.1"
Temperature
0°C - 40°C
Humidity
10% - 90%, Non-condensing

Features

Features
Button: Reset Button

External Power Supply: 9VDC 0.6A

Basic Function:
DHCP Server, DHCP Client,
MAC Address Modify/Clone,
VPN Pass-through

Port Setting: LAN and WAN Port Setting

Port Forwarding:
Virtual Server, Special Application
Static Routing, DMZ Host, UPnP

System Function:
Remote Management, Flow Statistics
System Log, TFTP Upgrade

System Requirements: Microsoft Windows 98SE, NT, 2000, XP, Vista or Windows 7, MAC OS, NetWare, UNIX or Linux.

Packaging

Package Contents
TL-R402M
Resource CD
Power Adapter
RJ-45 Ethernet Cable
Quick installation Guide

Manufacturer Warranty

Parts
2 years limited
Labor
2 years limited

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the TP-LINK TL-R402M

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  • David R.
  • 7/22/2014 11:17:35 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsworks fine for the money

Pros: cheap, once it's locked and rocking it's solid.

Cons: Often, if the router is connected to a machine before the router is started I may have to renew the address of the router to connect through to the modem.

Did you find this review helpful? Yes No

  • Timothy L.
  • 6/7/2014 7:41:55 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggs99% of the time it works all the time

Pros: Cheap, does basic routing well

Cons: Ping drops. If you do a ping test on it from a popular testing website, it will drop 1-2 of the 200 pings. Have gone round and round with TP-Link on this one, and it's the router. Problem seems to come up sometimes when loading sites. If you hit a page request at just the wrong time, the page load will time out. Frustrating to say the least.

Other Thoughts: If you want a basic, cheap router and are not a power user, this will do just fine. I am not that, however. I was just looking for the cheap aspect.

Did you find this review helpful? Yes No

  • jim d.
  • 12/6/2013 10:06:43 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsdsl router

Pros: works

Cons: none

Other Thoughts: would buy again

Did you find this review helpful? Yes No

  • Michael B.
  • 10/10/2013 7:59:25 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot worth the aggrevation

Pros: cheap

Cons: I had this unit connected to a Netgear router, so I could have 1 computer NAT'ed off my home network (for security reasons). This unit kept losing it's IP address - easiest solution was to reboot it about once a day. After a few months, the unit lost it's IP permanently. Not worth the hassle to sort out why.....

Manufacturer Response:

Hello Customer,

Thank you for checking out our Router. We appreciate your review.

In a set up like this; assigning a static ip address to the WAN of the TP-Link would be beneficial. This way you wouldn't have to worry about it loosing it's ip or worry about the DHCP lease time.

If you are still having issues then feel free to contact me directly at howard.he@tp-link.com.

Best Regards!

TP-LINK Support Team
support@tp-link.com
(866) 225-8139
http://www.tp-link.com/us/support
http://www.facebook.com/TPLINK

Did you find this review helpful? Yes No

  • Jim S.
  • 8/31/2013 6:52:35 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsJunk

Pros: None

Cons: Smoke signals would be more reliable....

Other Thoughts: This thing has not worked for 1 hour straight, at all. Drops packets every 2 min, locks up, slow down ALL the systems on the router..

And yes, I did all the normal trouble shooting stuff...

Flat out trash, will never by this brand again

Manufacturer Response:

Dear customer,
We apologize for any inconvenience caused.
May I know what Internet connection you're currenting using?
Most ISPs in US are cable or DSL connections. Our routers has no compatibility issue on the majour ISP lines.

We would like to work with you to figure it out.
If you like further troubleshooting, could you please contact me?
My email is: howard.he@tp-link.com

Best Regards!

TP-LINK Support Team
support@tp-link.com
(866) 225-8139
http://www.tp-link.com/us/support
http://www.facebook.com/TPLINK

Did you find this review helpful? Yes No

  • Brian S.
  • 8/20/2013 9:41:25 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsNot a very good router

Pros: • Cheap
• Easy to set up
• Amusing Engrish error messages
• Fast Mostly works

Cons: • Will not pass traceroute and there is no way to make it.
• Limited to 99 DHCP addresses
• Loses packets now and again

Other Thoughts: Bought this to replace for an aged Linksys BEFSR41. Was surprised to find out that it will not pass traceroute. I could have lived with the other shortcomings. Ended up re-tasking an old PC with 2 NICs instead. You get what you pay for. Maybe I will try and load WDDRT on it and see if I can salvage the albeit minor investment. If you need a fully functional router, don't buy this model.

Manufacturer Response:

Dear customer,
We are sorry to hear the router could not give you expected features and performance.
The DHCP range is adjustable.
But for the R402M, we don't recommend customers use it as a small business router.
We recommend the TL-R470T+/TL-R480T+/TL-ER5120 instead if the clients are more than 20.

Please feel free to check out the SMB routers in our home pages:
http://www.tp-link.us/products/?categoryid=205

If you need further info on our products, please feel free to let me know.
My email is: howard.he@tp-link.com

Best Regards!

TP-LINK Support Team
support@tp-link.com
(866) 225-8139
http://www.tp-link.com/us/support
http://www.facebook.com/TPLINK

Did you find this review helpful? Yes No

  • Bruce H.
  • 6/25/2013 4:10:02 PM
  • Tech Level: Low
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsInexpensive and Works

Pros: Does as advertised.

Cons: Not plug & play. Needs some work to set up.

Other Thoughts: Westell modem must be changed to "bridge" mode for this to work. You also have to know your WAN type (PPOE, etc.)

Did you find this review helpful? Yes No

  • Daniel S.
  • 12/31/2012 1:00:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent

Pros: Controls my online data flawlessly to my two computers and my Wii. My provider is cable. Windows 7 recognized it and it worked right out of the box.

Cons: None

Did you find this review helpful? Yes No

  • Martin B.
  • 12/19/2012 4:40:35 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsSigh - Router not dsl router

Pros: Its a friendly easy to configure router

Cons: It is not a dsl router... its a router. I guess im the fool for not looking at the last photo and seeing it is just a router not a dsl router. At least it was reasonably priced.

Manufacturer Response:

Dear Customer,

We are sorry about the confusion. The TL-R402M is a router, not a modem. As it is one of our older devices, it is labelled as a "Cable/DSL Router" to convey it's compatibility with those WAN connection types.

We hope you still enjoy the functionality of your router, and we hope this helped to clear up any confusion!

Thank you for Supporting TP-LINK!

Best Regards!
TP-LINK Support Team
support@tp-link.com
(866)225-8139
http://www.tp-link.com/us/support
http://www.facebook.com/TPLINK

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/22/2012 9:46:43 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsworks but limited logging

Pros: good speeds

Cons: pretty worthless information given on what's flowing through this router over a period of time

Manufacturer Response:

Dear customer,


The information log is for network analysis and troubleshooting purposes. Trust us, the information is useful, but not always necessary!

:)


Thank you for supporting TP-LINK.

Best Regards!
TP-LINK Support Team
(866)225-8139
http://www.tp-link.com/us/support
http://www.facebook.com/TPLINK

Did you find this review helpful? Yes No

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Item#: N82E16833704016
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