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HP Laptop ENVY 17 17-2290NR Intel Core i7 2670QM (2.20GHz) 8GB Memory 1.5TB HDD AMD Radeon HD 6850M 17.3" Windows 7 Home Premium 64-bit

  • Intel Core i7 2670QM (2.20GHz)
  • 8GB Memory 1.5TB HDD
  • AMD Radeon HD 6850M
  • 1920 x 1080
  • Windows 7 Home Premium 64-bit
  • Slot-Loading BD Combo

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Hewlett-Packard 17-2290NR

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Hewlett-Packard 17-2290NR

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  • Rachel P.
  • 12/26/2012 9:15:16 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsgarbage

Pros: none at all this thing is junk. 1500 paperweight.

Cons: Received this as a Christmas present this year my Mom bought this last year had to send the first one back to Newegg for a second one and this one also does not work for longer than ten minutes without completely locking up, with a fresh factory operating sytem restore. As much as this cost and it cannot be on secondlife and play a youtube video without freezing. I would have never bought this nor will I ever buy another HP product. I called customer service to send this piece of junk back to HP so they can fix it and the lady argued with me. So HP you have a horrible product and you also have horrible customer service. Your customer service tells people in the IT industry how to check out your obviously faulty product. HP you really should ask your customer their level of tech knowledge to save time and to keep the nonsense to a minimum. So I have a 1500 dollar paperweight currently. I will not buy HP again nor will I ever advise my customers or clients to buy HP. The call center people do not have the basic computer knowledge to know that when a computer freezes it is a hardware issue not a software issue, when a computer freezes with a software issue you get a blue screen or a restart not an endless frozen computer that comes from faulty hardware.

Other Thoughts: I really wish my very not tech savvy mom would have asked me what laptop I wanted. I would have saved time and not have had to deal with rude uneducated call center people for hours at a time. I would have actually had a laptop that worked for as long as you wanted to use it.

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  • Scott W.
  • 2/17/2012 12:07:02 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat Laptop

Pros: got the HP Envy 17 series w/ i7-2860QM, 8G 1600DDR3 Mem, dual drives and 3D. I have had no issues (other than windows) and have palyed movies, created graphics and gamed. Great Laptop for the price!

Cons: Gets warm so I just use a cooler

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  • Anonymous
  • 1/15/2012 3:05:05 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

4 out of 5 eggsGood specs - Horrible ventilation

Pros: * Good specifications
* 3D Graphics are good
* Beats Audio is great for audiophiles
* Switchable graphics
* Variety of ports
* Tuned for gaming graphics card
* Sleek design
* Backlit keyboard

Cons: * Horrible ventilation - especially when gaming
* Too much pre-loaded software

1 out of 1 people found this review helpful. Did you? Yes No

  • Rachel P.
  • 12/4/2011 5:00:44 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsNot DOA but not much better

Pros: None, will not work properly..

Cons: Somemthing inside it is not connected properly or is not souldered properly. After it boots all you have to do is touch the case and the thing black screens. If you tap the case it black screens and goes back to the windows desktop, then it bluescreens. Mom is Let down this was going to be the nicest notebook she has owned in years. Writing this Review for mom her account her laptop shes RMA'ing it this week for another one. I am not an HP fan nor have I ever been this is just bad workmanship. I have never had a laptop in all my years in the IT industry perform so poorly for this kind of cost.

Other Thoughts: One egg, if I could do zero eggs I would. We will see about the performance of the next one after she RMA's this one.

0 out of 4 people found this review helpful. Did you? Yes No

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