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Item#: N82E16834215392

Acer TimelineU M5-481TG-6814 14" Ultrabook

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  • Intel Core i5-3317U 1.7GHz
  • 500GB HDD + 20GB SSD
  • NVIDIA Geforce GT 640M LE

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Some ultrabooks don't offer all the features usually found in full-sized laptops. However, the Acer Aspire TimelineU combines the increased portability of an ultrabook with the functionality of a more standard notebook. The TimelineU computer line features an optical drive, for example - a component sometimes absent in similar devices. This means you're not limited to streaming content or accessing files that are stored on USB-compatible gadgets.

While the disk drives do increase the weight of these Acer ultrabooks, at 4.3 pounds the machines aren't a huge leap in size from smaller models. The 14-inch screen also adds some bulk, but the Nvidia graphics and HD display justify the increased size. The color levels are increased as a result of these features, so everything on screen is vividly brought to life.


Learn more about the Acer America M5-481TG-6814

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Acer America M5-481TG-6814

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2 out of 5 eggs

Pros: This laptop is super light, portable, and surprisingly powerful. The battery life is excellent and performance was better than expected.

Cons: The motherboard on my computer blew after less than a year, and when I went to get the computer repaired I was told that Acer doesn't sell that model motherboard anymore. I would've sent it to Newegg to begin with but I'm a college student and the laptop failed during finals week. I needed to get it fixed as quickly as possible, although unfortunately that didn't work out. When I did send it in a couple weeks later, still within the warranty period, I was told that the "tampering" performed by a professional laptop technician made my computer ineligible for repair. Now I'm out $800 and it looks like it'll be impossible to replace the motherboard, even if I pay out of pocket. I guess I understand the no tolerance policy for tampering, but the bottom line is that I was sold a laptop with irreplaceable faulty parts, and it's pretty cheap of Newegg to pretend I'm the one responsible. I'm going to email Acer and see if they'll be more understanding.

Other Thoughts: Good laptop, great value, bad motherboard, bad warranty.

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  • Kripa A.
  • 2/23/2014 5:04:35 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsInternet connection sucks

Pros: Thin and light and comes with a DVD drive

Cons: Wireless connection on this laptop is terrible. Connection was much worse than other laptops when I initially purchased (2Mbps when my other laptops were getting 15-18 Mbps). Newegg refused to replace it saying there was nothing wrong. Now, after 1 year, I barely can connect at all. Even with an additional adapter.

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  • Patricia T.
  • 12/10/2013 9:32:54 AM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsVery nice for the price

Pros: Bought this for my son who was using an ANCIENT dell and needed an upgrade for school. He loves it. No complaints. Runs his games fine as well. He plays Diablo III with no problems. That's the biggest reason I bought this particular laptop was because it had good reviews from gamers.

Cons: He hasn't said anything bad about it since we bought it.

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  • Jason B.
  • 10/28/2013 9:06:39 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBetter Products Out There

Pros: Light, nice finish on the case.

Cons: I was initially excited about this little laptop. BSOD straight out of the box. Mem dumps indicate the video card was having buffer overrun errors that would persist no matter which version of the nVidia drivers I used. System would run stable for hours or days, but would always (and inevitably) BSOD with the same mem dump errors. Contacted Acer support twice about this issue, both times they suggested I re-load the OS from the recovery partition. Still getting BSOD errors, so I only use it for lightweight gaming and don't store any critical information on it.

Also, the battery died - literally. I was playing EVE and heard a hissing sound coming from inside the case! I immediately powered it down, but the sound persisted. I cracked the case to find that one of the cells of the battery had sunk slightly - pretty scary stuff. I removed the battery and am now currently only using it on AC Power, which is a real pain since the adapter doesn't fit very snug into the outlet.

Other Thoughts: This model has been discontinued, and for good reason. Find something better/cheaper/faster than this unreliable, but pretty, piece of machinery.

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  • Anonymous
  • 9/5/2013 2:40:40 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsThe Owner loves it

Pros: Ordered for my sister, and she loves it. I helped her get it set up for college and she hasn't had a single problem from it since she got it.

Cons: none so far.

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  • Pavlo K.
  • 4/9/2013 7:46:54 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsAwesome, but needs work

Pros: Great hardware, discrete graphics on an ultabook (!!).

Nice, sexy looking, lightweight and sturdy case.

Cons: Doesn't work well out of the box. As some reviews noted, this computer will be quite sluggish, freeze up and behave generally well below what this hardware should deliver. But do not despair! All you have to do is google a service manual for disassembly instructions, purchase a fast SSD from Newegg/Amzn (I recommend the Samsung 840) - just make sure it's low-profile 7mm. Throw away the 20gig mSATA SSD, save the original hard drive for external storage, install your OS of choice from scratch (gets rid of Intel's stupid rapid start tech and extraneous Acer apps) and voila - you have an awesomely fast machine that boots in seconds and launches apps in an instant!

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  • 3/1/2013 4:22:54 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNever again Newegg or Acer

Pros: -Nice screen looking dead on
-Very powerful GPU, great for CAD projects for school (Catia) and the little gaming I do
-Nice keyboard
-Great battery
-DVD drive
-EXTREMELY LIGHT, amazes me how they crammed all this in the form factor
-Relatively good looking
-Resolution doesn't bother me
-Backlit keyboard
-Webcam even though I don't use it, friends haven't complained about the mic
-Got a great price and shipped quickly, UPS was great as well!

Cons: -Sluggish, I just can't understand why either because the hardware is pretty good.
-Trackpad is absolute rubbish, I can't stand it and whenever I let someone use my computer, they mention it
-Gets worriedly warm, I keep it on a stand with fans
even when I'm just browsing because I'm worried it will overheat
-Randomly freezes up
-At times it refuses to shutdown, hibernate, sleep
-Dents really easily, nothing like seeing a nice big dent every morning when I open up my laptop
-Viewing angles are really bad from the sides as well as the glare, I try to use my laptop between classes and I'm blinded by the screen or I just can't see it because they opted for glass
-Not really a con, but in an attempt to fix some of the issues/avoid sending it back to Newegg for an inferior product, I put in more RAM (didn't help much) and I cut my finger pretty bad on the casing. Minor and known because it's metal, but just be careful when taking it apart.

All in all, this was the first product I've purchased from Acer and it's probably the last.

Other Thoughts: I won't order from this company again. I contacted them because I was concerned that there was an issue with the laptop because it was so unbelievably slow, randomly froze, wouldn't shut down at times, got extremely warm, etc, and I requested a refund so I could buy a more reliable product (I was thinking Thinkpad). First they flat out said no, then I pleaded with them and told them that I'm a full time student and really need something reliable (and quickly, I have a lot of weekly assignments that take hours that are done online) and they said they'd offer me store credit. Sure that is nice of them, but I'd prefer a refund, as I feel a.) most of their inventory has become overpriced or the selection is poor and b.) I'd rather order from another big online retailer that's named after a river, as they HAVE a good return policy and a better selection.

Lesson learned, I won't order from them again, and any friends or family that asks where to get hardware, I tell them to avoid Newegg. I'd understand if I frequently returned items, but I've made one return in the 4 or so years, and spent THOUSANDS of dollars of my money, I order hardware/etc for my mother's business here, and friends have been sent here. They've given myself and family trouble in the past about returns and I'm tired of it. I sell electronics on the Bay of e and I've taken hefty losses myself, but it's business and you have to accept it. Shame on them.

3 out of 3 people found this review helpful. Did you? Yes No

  • Shield A.
  • 2/19/2013 6:51:43 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsFab for the Price

Pros: High performance parts, backlit keyboard, nVidia discrete graphics, upgradeable (see other thoughts), excellent Dolby sound, bright clear display, no latch to slow opening laptop, optical disk drive

Cons: Only two USB ports, located awkwardly in back; power button location also awkward; weak wifi card (see other thoughts); screen resolution not the highest, but at this price it's fine

Other Thoughts: This is a speed demon with a buttery user experience, since I bought from Newegg and upgraded: Win8 pro, 10GB RAM - Kingston KVR16S11/8 for the upgradeable RAM chip; Samsung 840 series 7mm 250GB SSD; Mushkin 120GB mSata.

Disassembly for the upgrade needs a lot of care. I found an service manual and scoured internet forums and other reviews both at Newegg and elsewhere, and bought some plastic pry tools so as not to damage the case. The ZIF connectors need special attention also.

I'm using the M5-481TG to write this review after a successful, satisfying upgrade process.

As to weak wifi mentioned elsewhere, mine was also suffering until I configured my uVerse 2Wire router to rescan wireless channel availability. It switched from channel 1 to 9 and wifi has worked well since.

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  • Ryan V.
  • 2/14/2013 12:54:13 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood Bad its discountinued

Pros: -ultra fast for a ultrabook, very responsive
-gaming is phenomenal, it can play most games on high, like far cry 3 , need for speed and dmc
-great for editing programs like after effects and cinema 4d
-battery life is a good 8 hours and gaming is a good hour or two
-i actually like the screen and the mousepad

Cons: -the reason why i gave it s egg down is because of the shipping newegg provided, it took them 2 weeks for them to ship it. i was mad but luckily newegg handle it even though i was on a rant and also gave back 50$ for the inconvienece.
-the fan is very bad, computer over heats. i had to buy a cooler master and its good but it still gets the job done

Other Thoughts: ive heard many problems about upgrading the ram, ssd and the memory. also i cant use my ssd. it displays under device managment but i cant use it... if someone can help my i will be very gratful.

0 out of 1 people found this review helpful. Did you? Yes No

  • Matt L.
  • 2/9/2013 9:22:41 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat Laptop with a Few Quirks

Pros: Light, great battery life, feels solid, quiet and cool to the touch, dedicated graphics, etc. All these have been mentioned in other reviews.

This is, overall, an amazing value for the price. If anyone at Acer is reading these reviews, please keep making this line of laptops. Just fix the negatives (touchpad, bloat, screen) and you'll have a product line people keep coming back to and recommend to their friends.

Cons: Bloatware. This is the main reason I removed an egg. Even if you try a fresh install with the recovery partition, it forces you to install the bloatware again. Prepare to make/borrow a Windows 7 disc and install a stock copy without Acer's "help".

Mouse Pad is not great, and maybe not even good. You can get it to be 80-90% of feeling good, but it's still too sensitive for some things and too stubborn for others. For the price I paid, not worth losing an egg on its own.

Upgrading RAM (or anything) is a bit of a pain. Somewhat understandable on a machine this small/thin.

Other Thoughts: Quirks I've Found:

1) The mouse options won't remember doubleclick speed. I had to make a script to fix it at every reboot so I don't have to manually.

2) Screen doesn't stay off at first. 4 minutes after the screen dims and shuts off to conserve power, the dvd tray flashes and it comes back on. Happens once and then it's fine until a reboot. Weird.

3) 10 minutes into sleep mode the laptop goes into a deeper sleep despite disabling hybrid sleep and hibernation wherever I could. Instead of taking 1-2 seconds to resume, it takes 8-10. No idea what's causing it.

4) Replacing RAM wasn't bad and other reviews have detailed it well. They did not mention that the battery won't be recognized until some (maybe all) of the screws are back in place. I assume this is to keep repairers from electrocuting themselves. Freaked me out at first trying to test the RAM without fully reassembling.

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