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Item#: N82E16834230770

ASUS VivoBook S400CA-DH51T Intel Core i5 3317U (1.70GHz) 4GB Memory 500GB HDD 24GB SSD 14" Touchscreen Ultrabook Windows 8 64-Bit

  • Intel Core i5-3317U 1.7GHz
  • 4GB DDR3, 500GB HDD + 24GB SSD
  • 1366 x 768, Intel HD Graphics 4000
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Learn more about the ASUS S400CA-DH51T

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS S400CA-DH51T

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  • Michael F.
  • 11/5/2013 5:27:37 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Core i5, Hybrid Hard Drive, sufficient RAM, decent battery life, touchscreen for Windows 8+.

Cons: The display could use improvement, especially the viewing angles. In this day and age I expect a much better panel.

Other Thoughts: Middle of the road.

Did you find this review helpful? Yes No

  • Charles M.
  • 8/4/2013 4:03:25 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsFaulty unit, ASUS Customer Support Sour

Pros: I've been very impressed with ASUS as a hardware company having bought everything from netbooks, motherboards, routers, network cards, and even optical disk drives from them. This ultrabook seems like a great value, and the build quality with its metal enclosure would have been much better than most barring some major hardware issues.

Cons: Unfortunately, my experiences with this Vivobook S400CA laptop have soured my impression of ASUS. I purchased this laptop as a Christmas present for my mother. The laptop shipped with a faulty display cable. Whenever the laptop is moved or bumped slightly, the screen scrambles into random RGB values for each pixel, making it completely unreadable. Moreover, the cooling fans are extremely loud even after cleaning as if the DC motors themselves have bad bearings. I'm on the other side of the country; otherwise, I would just open up the laptop myself and replace the fans and re-seat the display cable.

Instead, I exercised my warranty and sent in the laptop to ASUS for repair. On the phone, they asked me if they could "refresh" the computer (nice euphemism -- less knowledgeable users would be fooled not knowing that this entailed losing their files). I knew right away this meant wiping and re-imaging the hard drive, so I explained that wiping the drive would be unnecessary for what is certainly a hardware problem. They promised me they would notify me if they needed to do this, and astutely/suspiciously, I instructed my mother to back up all of her files before sending it in. The laptop came back two weeks later with the loud fans and the display cable issues still remaining but with a wiped hard drive (they didn't even ask, as promised). I also had to ask the customer support representative for a free shipping label (instead of being reminded that I had this option). They definitely bank on (pun intended) a lot of people forgetting to ask for their free shipping label and ending up paying for shipping themselves.

All in all, they merely sent back the same unit without any modifications or attempts at repairing it besides a clean re-installation of Windows 8.

Other Thoughts: I would have completely forgiven ASUS for these issues had they repaired/replaced the unit. They make extremely high quality products, but if you have to rely on their support/warranty service, watch out! Such a great company like ASUS could have handled this much better.

7 out of 7 people found this review helpful. Did you? Yes No

  • Brian L.
  • 8/3/2013 6:02:20 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDefective Hardware

Pros: This machine has a nice form factor and has an RJ-45 network port which is why I purchased this over other ultrabooks. Also the price is quite competitive.

Cons: There seems to be a definite hardware issue with this machine. It randomly reboots. Not like a proper windows reboot, but power just cuts off completely and the machine starts up again. This is absolutely terrible as there is no warning, even if the machine is plugged in or has a full battery charge. Also the touchpad scrolling usually stops working after the machine has come out of sleep. Sometimes it still works, but you can never count on it.

Other Thoughts: Not related to the hardware, this thing comes with Windows 8 which is awful. At least this has a touch screen, but I rarely find myself using the Metro interface, it's incredibly buggy and just a terrible experience.

2 out of 2 people found this review helpful. Did you? Yes No

  • Will N.
  • 7/30/2013 1:36:08 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

5 out of 5 eggsGreat Ultrabook!!

Pros: In my quest for an affordable Ultrabook that has similar apeal of the ASUS Zenbook this is the way to go. i5 3317u @ 1.7ghz with Turbo up to 2.6ghz!! Upgradeable ram slot. 4 gig DDR3 1600mhz sodimm on the way. Reinstalled Windows 8 to the 24gb SSD itself. Windows rates the SSD at 7.4 WEI vs 5.9 with the HDD as the primary drive. After all the installing I have over 6 gigs of free space even after updates. Don't worry guys if you really want to install a bigger Msata SSD you can because it has its own slot. If space becomes an issue I will install a bigger SSD. I think this is a huge Pro to this Ultrabook is the ability to have a large HDD and upgrade the Ram and the msata ssd.
The touch screen works amazing and you can turn it off if you want in the USB Human Interface Devices in Device manager. The screen isn't as horrible as people have been complaining about. I have no issues with the brightness or reflections. Its 110 degrees here in Texas so you wont find me out in the sun checking my email. Even with bright light coming from my windows I have no issues seeing the screen or functioning the ultrabook. I even got this open box and I am completely satisfied. I needed something more powerful for the ability to play games at low resolutions and settings on the go. The HD 3000 graphics on my i3 wasnt cutting it BF3 at lowest res and settings wouldnt play at all. on the HD 4000 I can play BF3 multiplayer on low settings at 1024x768. HD4000 is just enough to have acceptable gameplay. For the large screen hd gaming thats what my 3770k / sli setup is for. Having just enough power on the go is possible with this ultrabook. After questing through gaming laptops like sager, alienware and msi gt I realized that really hardcore gaming is for the desktop beast rig and all laptops will get super hot and not perform as well as a gaming desktop rig in most cases because there is just no way to contain and transfer all that heat away for reliable cooling. So having this ultrabook is just enough for me to take my games places when I have to and have plently of juice for anything.

Cons: Thermal compound. Full load with the stock thermal paste I was hovering around 85c full load. I replaced with some CM Thermal Fusion 400 (what I had). This dropped the load temps 5-7degrees c.

Other Thoughts: I needed something with more power than my Acer Aspire S3-391 with the i3 2377m 1.5ghz . This thing screams and looks really awesome.

2 out of 2 people found this review helpful. Did you? Yes No

  • Chase G.
  • 7/13/2013 10:42:18 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsGreat laptop. Almost.

Pros: Small, light, powerful for an ultrabook, inexpensive

Cons: Defective screen and Asus unreachable. I love this laptop for the most part, but I seem to have an issue with my screen that periodically the liquid inside settles in a blob in the center of the screen (directly opposite the Asus logo on the back). This is resolved only through pressing hard on the rear side of the screen and moving the liquid around. I've attempted to fill out a support ticket with Asus on two computers from two different browsers and can't get it to submit. Will try giving them a call next week but this is exceptionally aggravating.

Manufacturer Response:

Greetings Chase,

Thank you for leaving your feedback.

I am sorry you are having issues with the laptop. If I may, I would like to help. Please send me an email including the serial number for the device, and I would be happy to discuss what options are available for this case. My contact email is cl-mark@asus.com.

Regards,

Mark
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Barbara K.
  • 7/12/2013 1:39:56 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsMeh

Pros: Lightweight and slender.

Cons: Ergonomics - Highly reflective screen makes it hard to work in brightly lit areas. The keyboard is very difficult to work with and the touch pad is too big - takes up 1/2 of the space and it gets in the way on the stretch to the keyboard.

Other Thoughts: Although ASUS has liberal one-time warranty, they are not eager to let you use it. I had a screen crack that I returned for repair. They sat on it for over a month and then asked if I was looking to have it repaired. Also, despite the warranty telling you to return hardware in original box, read the RMA carefully as they there tell you to NOT use the original packaging. Customer service agents have no ability to do anything but read you the rules and do NOT try to understand the customer. Very disappointing.

2 out of 2 people found this review helpful. Did you? Yes No

  • YURIY D.
  • 7/12/2013 3:06:46 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsvery good laptop

Pros: solid body, good ergonomics, touchscreen, classic keyboard layout, properly aligned touchpad for touch typists. good autonomous work time

Cons: back lit keyboard would be a nice addition. I'm ok with touch typing but did not learn positioning of the Fn keys like volume up/dn etc..
1080 IPS screen would make this laptop an exceptional one.

Other Thoughts: updating this laptop with the recent intel proc and an IPS screen would make this laptop a great one

1 out of 2 people found this review helpful. Did you? Yes No

  • Jimmy L.
  • 6/1/2013 2:01:35 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsEverything is good, but control pad.

Pros: Stylish and Elegant Design. Great Price.

Cons: Control pad positioning is a big drawback for this computer.
the Control is suppose to be in the Middle instead of on the left side.

Hard to use the control pad and not smoothy as the Dell PC.

Other Thoughts: Should improve the control pad and re-positioning the pa in the middle.

0 out of 3 people found this review helpful. Did you? Yes No

  • DONGSOO S.
  • 5/11/2013 12:13:30 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

4 out of 5 eggsThis is nice but seem to have some flaw

Pros: Light, thin, fast, and looks good.

Cons: The system keeps pausing sometimes, not all the time. It looks like crash issue; so, I have had to remove the wireless adapter driver and reinstall again and again everytime the pausing issue occur. And, as others mentiond, touchscreen sometimes stops function.

Other Thoughts: Max memory is not limited to 4g only, It's expandable. I upgraded to 8g and have no problem with it.

1 out of 2 people found this review helpful. Did you? Yes No

  • Nicholas B.
  • 5/9/2013 2:44:41 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsnot buy it

Pros: None

Cons: I have had this computer for more then 3 month and have use less then 2 week's. The hard drive went out on day one and now it freezes every time i turn it on. Save your money and not buy this product!

Manufacturer Response:

Dear Valued Customer,

I am sorry to read that you are having issues with the computer. Your computer shouldn't be having the issues that you are describing. If I may, I would like to help.

Just send me an email to cl-mark@asus.com. Please include the laptop's model and serial number.

Regards,

Mark
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16834230770
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