This item was stated to have a working OS of windows 8 on board and installed. It keeps asking for a product ID and to activate the product. Which I was told means it makes it an illegal copy. If this is the case, why is it not said in the product information that one would have to buy a copy of a new OS activation code for an additional $119? I am a bit unhappy at the moment as the activation request pops up every fifteen minutes or so while I am working, disrupts everything I do, and now I am looking at having to buy more stuff that I thought was included. Would like an answer promptly please... Thank you for your time.

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Accepted Answer

I don't know why Newegg sent me this email to respond to you, but on your laptop there should be a sticker with the license key on it. (it might be under the battery)  When it tells you to register there should be an area to type in a license key.  If you type that in and it still throws you an error I would contact microsoft support.  I've found that the easiest way to do this is use the "activate by phone option"  it wont let me include links, but here is where you need to go, just replace the * with a period and it should take you to the proper site.:
http://support*microsoft*com/kb/950929
You should not need to buy a new version of windows for this laptop.  I am an IT person and have done this multiple times.  I hope everything works out for you.

Brand	ASUS
Model	X55CRF-HPD111F

CPU Type	Intel Pentium
Processor Name	Intel Pentium B980
Core Name	Sandy Bridge

Screen Size	15.6"
Wide Screen Support	Yes

GPU/VPU	Intel HD Graphics
Video Memory	Shared system memory
Graphic Type	Integrated Card

LAN	10/100Mbps
WLAN	802.11b/g/n Wireless LAN

ASUS Laptop Intel Pentium B980 4GB Memory 500GB HDD Intel HD Graphics 15.6" Windows 8 64-Bit X55CRF-HPD111F

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Style	Standard
Type	Mainstream
Usage	Consumer

Item#: N82E16834231015