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Item#: N82E16834231075

ASUS F502CA-EB91 Notebook Intel Pentium 2117U (1.80GHz) 4GB Memory 500GB HDD Intel HD Graphics 15.6" Windows 8 64-Bit

  • Intel Pentium 2117U (1.80GHz)
  • 4GB Memory 500GB HDD
  • Intel HD Graphics
  • 1366 x 768
  • Windows 8 64-Bit
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Learn more about the ASUS F502CA-EB91

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS F502CA-EB91

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  • James S.
  • 12/14/2013 1:59:16 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

4 out of 5 eggshelpful advise

Pros: Mainly writing this review to point out that to get numlock on you just have to hold the fn(function) key and press numlock. it works quite well. Noticed some reviewers had an with this. Not a bad entry level lappy for browsing internet and word processing. not for gaming or video editing at all.

Cons: My space bar does not always register. will probably exchange for this reason only. Otherwise very nice and snappy low end notebook.

Other Thoughts: Win 8 is pretty nice once you get used to it. the 8.1 upgrade helps.

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  • Patrick G.
  • 9/9/2013 3:32:00 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsHorribe

Pros: Thei is no pro!

Cons: Every execution takes forever to load. o slow I scream.

Other Thoughts: Widows 8 is flacky. I move my finger across mouse pad and the screen jumps to windows 8 home screen.

Manufacturer Response:

Dear Valued Customer,

I'm sorry if you were dissatisfied with the laptop. The common cause of slow system performance or unresponsiveness is mostly utility programs like, Antivirus software or WINDOWS Update, are running in the background. If this is the case, please try to disable auto update from these utility program to improve system performance. For WINDOWS tutorials, we recommend that you visit the Microsoft website and access their Knowledge Base.
If you need further assistance, please email me at cl-rodel@asus.com.

Regards,

Rodel
ASUS Customer Loyalty

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  • Ingrid N.
  • 9/7/2013 8:09:52 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGreat, but!

Pros: This is a very affordable and functional laptop, surprisingly robust for the price tag. The screen is good, the computer is very slim and light weight.

Cons: So far have not been able to get NumLock to work.

Other Thoughts: This is my first Windows 8 experience and it was somewhat maddening since there is no "what's new" tutorial or manual. One has to surf the web for answers. The answers can generally be found, such as how to get Skype to work without a Microsoft account which I find invasive. A newbie might be overwhelmed?

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  • Robert B.
  • 8/30/2013 10:17:45 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

4 out of 5 eggsVery inexpensive, light, good build, nice screen, but has the power of a 5 year old laptop and poor battery life

Pros: A good Asus laptop as long as you understand it's very real limitations. These are dictated by its very low price tag. You actually get a bit more than you pay for considering how cheap this Asus is, but the savings mean sacrifices and Asus had to make some notable ones to sell this so cheaply. You do get some very nice things, 2 USB 3.0 ports, a 3rd USB 2.0 port, and a card reader (SD only - but how many people need a CF or XD reader anymore?). The compromises Asus made are most profoundly felt in performance and battery life, not nearly so much in the build quality or in the port selection. It is very inexpensive and very thin, especially for a 15.6" laptop. It is also very light weight (due to lack of an optical drive, and that virtually all components, including the non-upgradeable memory, are integrated into the motherboard). Light weight plastic used for the shell also contributes to the light weight of the system. Considering the thinness of the plastic shell, it feels decently solid, which is a plus, but be mindful that having said this it is clear that this unit cannot withstand rough handling. Flex is noticeable everywhere on the shell. I would have considered knocking off eggs if this cost more, but you have to be realistic, Asus could not use high quality but light materials such aluminum which would keep the unit thin and light but give great strength; this alone would have likely doubled the cost. Instead Asus went another way; they used quality plastic. This means light pressure leading to flex is actually a positive with such thin plastic on a budget laptop. Most laptops in this price range are made of very cheap plastic which is as thin as that on this Asus but is very brittle and will often crack if even moderate pressure is exerted anywhere. There is still a downside to the more flexible plastic here in that you have to be very careful with the top of the shell. Simply put a moderate amount of pressure on the top and it will definitely flex and damage or even crack the LCD. The ULV (Ultra Low Voltage) CPU means longer battery life which is also a positive in a thin laptop like this which is meant for portability. However, the choice of a very low yield battery (4-cell - 2600mAh) negates most of that benefit.

Cons: This is slow even for an entry level 15.6" laptop. It uses a ULV CPU, the Pentium 2117U at 1.8GHz. There are many ULV CPUs, particularly i5 and i7, which are very fast; nearly as fast as standard laptop i5 or i7 CPU. They give power and long battery life, but this definitely isn't one of them. The one good thing about the CPU is that it is 17 watts. It sounds better than it is since it scales poorly and the system has a weak battery (more later). While the 2117U CPU in this laptop is based on Ivy Bridge i5 and i7 architecture, so much of what gives a 3rd generation i5/i7 its strength and speed has been disabled that you wind up with a CPU so hobbled it runs at the same speed as a 1st generation entry level Merom Core 2 Duo running at 2GHz from 2008. You can check any benchmark site to confirm this just as I confirmed it myself. If you think you're at least getting the same graphic power of a current Ivy Bridge laptop you'll find the same problem with graphic performance. You don't get the impressive Intel HD 4000, the default integrated graphics chip on all standard Ivy Bridge systems, but rather Intel 2500 graphics, which like the processor, gives graphic performance of Intel chips from several years ago, in fact it is indistinguishable from an Intel 2000. Intel Graphics 2500 is radically inferior to Intel HD Graphics 4000. The faster graphics core modification of the HD 4000 has 16 execution units, while the much slower 2500 has only 6. Intel HD Graphics 4000 is almost twice as fast as the previous generation HD Graphics 3000. Keep in mind that while the HD 4000 blows the HD 3000 away, the Intel 2500 graphics chip in this Asus laptop radically underperformed the HD 3000 by more than 50%. This Asus laptop therefore has the power of a basic Core 2 Duo laptop made in 2008-2009. Despite this, it could have been an excellent choice for anyone needing a lightweight laptop with a large screen if it had good to excellent battery life; the problem is it doesn’t. The Pentium 2117U uses only 17 watts max. but does not scale well meaning it uses maximum voltage, or close to it, most of the time. A true i5 or i7 rated at a max. voltage 2x that of the 2117U will scale so well that it normally uses less voltage than the 2117U. Add the weak 4-cell-2600mAh battery and you're looking at 2 hours of battery life for routine tasks, less if you are doing something as simple as watching a video. It seems like after all of this I would never recommend this laptop, however I am recommending it even though it isn't the right laptop for me because it's a very good laptop for a lot of people on a tight budget. You get a very nice looking laptop, with good build quality, a large screen, and a good port selection for dirt cheap. If you need decent battery life or better performance and have extra cash look elsewhere, but if you are on a very tight budget and can plug the laptop in every few hours it's a fine choice, better than most in its price range.

Other Thoughts: Many have emphasized the issues with Windows 8 but I don't see the point in covering them as the same complaints apply to all Windows 8 systems without a touchscreen no matter what the price, and many owning touchscreen laptops also find the OS highly problematic. Asus should not be penalized for using the current Windows OS especially as Microsoft at this point charges computer companies virtually nothing for Windows 8 but charges considerably more if they install the much more desirable Windows 7 OS instead. Installing Windows 7 instead of Windows 8 alone would substantially raise the price Asus would have to charge consumers for this budget laptop in the most price competitive segment of the laptop market. Games were deliberately not mentioned in the pros or cons section as this budget laptop was never intended for them so it isn't fair to consider poor performance and battery life in gaming. (In case you still must know battery life is very poor and most games are impossible to play even at the lowest settings). If it isn't crystal clear from the review, I purchased the laptop elsewhere and returned it. I expected the performance to be average, but found it weaker than expected. Still I liked this laptop quite a bit and would have kept it if the battery life was better. I wasn't looking for Mac Air 12 hours, but a solid 3 hours would have cut it for me. Only 1 change needed to be made for me to say this was perfect for an entry level laptop; a slightly better battery. Just using a decent 6-cell battery instead of a weak 4-cell would have cost nominally more but made for a radically superior laptop. A sacrifice in performance would have been fully overridden by having a very light large-screened laptop that was very easy to carry with you, take on a 3 hour trip, and easily use the entire time without the battery running out.

2 out of 2 people found this review helpful. Did you? Yes No

  • Greg H.
  • 8/29/2013 2:12:13 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggs

Pros: very light thin

Cons: windows 8 is horrible and touch pad has no separate buttons so you constantly hit hot corners on windows 8

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  • Jeff Y.
  • 8/28/2013 6:11:57 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsAwesome Thin No DVD Drive

Pros: Very nice thin light fast what else is there to say

Cons: no dvd drive

2 out of 2 people found this review helpful. Did you? Yes No

  • Aaron G.
  • 8/26/2013 7:01:39 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGreat value for the price

Pros: First impression was great. The style and build quality are much better than I expected. The unit is light and slim with a bright screen and nice sound levels. The touch pad is large with multi-touch gesturing and the keyboard is almost full size. The performance hasn't been noticeably slow in any regard yet and actually loads web pages quite fast.

Cons: The battery isn't easily accessible and the RAM seems to be integrated with the mobo. The geek in me is angered by this but I think it actually works for this device. Windows 8 really needs a touch screen to be even close to bearable. Touchpad needs a little too much pressure to register a tap for clicking (that can probably be adjusted but the default setting isn't sensitive enough for my taste.) The keyboard does seem a little chintzy at first but it grows on you (now if I could only find the Num Lock key.) The power adapter is a apple knock-off type that needs a lot of space since the brick is not separate from the actual plug.

Other Thoughts: Cant go wrong for the price. I purchase many entry level laptops for customers and this one seems to be the next go to device for a short while at least. I really only have small gripes about it, other than that terrible Windows 8 OS. I mean it really is infuriating at times. Keep your stress level under check by installing Win7!

3 out of 3 people found this review helpful. Did you? Yes No

  • Sarah S.
  • 8/15/2013 9:49:24 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsCareful with power adaptor

Pros: price
battery life is decent for a cheap laptop

Cons: We bought those for a laptop cart, the shape of the power adapter makes it impossible to plug many of them in most surge protectors- had to buy little extension cords to fit them in.

2 out of 3 people found this review helpful. Did you? Yes No

  • Jason L.
  • 8/14/2013 7:29:53 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood

Pros: Light weight
15.6' screen

Cons: No CD/DVD
1366 x 768 Resolution
Windows 8
Keyboard

Other Thoughts: I knew coming into this purchase that the laptop would not have a CD/DVD drive so this really isn't a problem. What does such though is that even today with all these new 4k tv's and high res IPS panels we still can't get 1600 x 900 on a standard 15.6' screen.

Overall though this laptop runs really well. It's very light weight, but still feels sturdy enough to move around with you.

The keyboard is a little cheap looking and also feels a little cheap. I haven't run into any issues with it as of yet but compared to my ASUS G46VW laptop this keyboard kinda sucks.

The touchpad has to distinct buttons, one for left and one for right. With that though the touchpad as a whole will navigate the cursor. So even when you move your finger to the left click button the mouse will move even when your finger is on the button.

Still a pretty fast machine for what it has inside. Wish that I could put something else other than windows 8 on it. Just more work than I want to put in.

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16834231075
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