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Item#: N82E16834231573

ASUS Q501LA-BBI5T03 Intel Core i5 4200U (1.60GHz) 6GB Memory 750GB HDD 15.6" Touchscreen Notebook Windows 8 64-Bit B GRADE

Refurbished newegg

  • Intel Core i5 4200U (1.60GHz)
  • 6GB Memory 750GB HDD
  • Intel HD Graphics 4400
  • Touchscreen
  • 1920 x 1080
  • Windows 8 64-Bit
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Learn more about the ASUS Q501LA-BBI5T03

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS Q501LA-BBI5T03

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  • Adam M.
  • 9/26/2014 9:09:27 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWas okay until it died

Pros: It worked as expected for a short time.

Cons: I had this laptop for about 95 days before it completely died. Just outside the warranty period. It had been basically stationary and on the whole time I had it. After shutting it down and moving it for the first time, it would no longer boot. No post, no beeps, nothing on the screen, completely dead. Sent it in to ASUS with an RMA and they said it needs a new motherboard and keyboard and since it is out of warranty would cost just about half of what it cost to buy the whole thing. I'm also pretty sure if I had shut it down and tried to start it back up 2 weeks earlier I would have had the same problem. Dumb luck with regards to the warranty days.

The keyboard seemed to miss some keystrokes on occasion but I chalked that up to just not being used to it. I agree the outside showed smudge marks easily, but that didn't bother me.

Other Thoughts: Not feeling very happy about the situation and definitely wouldn't buy another ASUS refurb.

Manufacturer Response:

Dear Adam,

I apologize for the inconvenience this may have caused you. All ASUS refurbished products undergo intensive quality control testing and inspections and should last beyond the warranty period, this is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you have issues, concern or questions regarding the quality and warranty of the product, and need further assistance, please email me at cl-rodel@asus.com and write down service# N140961875 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Keith T.
  • 9/20/2014 11:29:18 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsHorrible laptop

Pros: The screen and bettery

Cons: I have never experienced such a a bad laptop in my life.

Problems galore:

- Keyboard skips presses especially the space bar
- Touchpad has a mind of it's own
- The ASUS LIve Update reports no updates yet their website shows every driver is out of date when I check manually
- Bluetooth does not work with my devices but my old laptop does
- Fingerprint magnet and that is not only the screen.The entire laptop outer case design is horrible
- The keyboard design is not great. Num lock you have to press FN key. Some keys looks like they are misaligned or defective/leaning to one side.
- Wifi loses connection randomly for no reason

Returning this thing.

Manufacturer Response:

Dear Valued Customer,

I apologize if you are having stability issues and the laptop needs to be return back to NewEgg. All ASUS products undergo intensive quality control testing and inspections, these are isolated cases. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. The issues are possibly be related to the internet service. A stable internet service should be established or working in order to successfully install system updates. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140945817 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Michael L.
  • 9/4/2014 9:34:42 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsDecent laptop with minor issues

Pros: Great looking laptop overall and had a decent price when I purchased it. The 6 GB of memory is definitely a plus compared to some of the other laptops on market today. And specs are great for standard web browsing, office use, and the occasional lightweight game.

Cons: Taking an egg off for a few minor, but annoying issues.

Not a huge deal as it works as expected most of the time, but I've noticed some minor performance issues with the 5400 rpm HDD. If I'm listening to music and the Windows 8 maintenance kicks on the music starts skipping until it is unplayable. I've tested with heavy disc load so I'm pretty sure it's the HDD causing this issue. Typical large file transfers don't seem to have a problem finishing at all, but the HDD definitely slows down if something is hogging the HDD resources.

The glossy coating on the bottom of the laptop also started to peel off after a month of use. Not a huge deal, but not a very quality coating at all.

There are also intermittent issues putting the laptop to sleep. For some reason if I close the lid or actually manually put it into sleep mode it will go to sleep but instantly wake up again. Attempting to put the laptop to sleep again is usually successful. I've only encountered this three times now, but there is also an issue waking the laptop from sleep. For some reason the Intel wifi antenna does not switch power states correctly and fails to load the driver (error in event log). Restarting the computer fixes this.

Other Thoughts: I've seen many reviews that complain about the keyboard and having to strike the keys in the dead center of the key in order to type. I *have* noticed this issue with some of the keys, but I quickly adapted to it. Likely was just a typing posture issue.

It's also annoying to have to use the Fn key to adjust the volume. But nothing to get frustrated over.

Speakers are typical low quality laptop speakers that needed a bit of EQ adjustment to sound better.

To solve the HDD issues I'll likely switch out for a SSD, which I've read is pretty easy and straight forward with this laptop.

And this is not really an issue with the laptop but Asus software. The Asus smart gesture program runs some kind of task at login to patch the touchpad functions. If this for some reason doesn't run the extended functions of the touchpad (zoom, two finger right clicking, ect.) fail to work. Running the task manually or restarting the program fix it.

Manufacturer Response:

Dear Valued Customer,

It's good to know that you are satisfied with the laptop besides some concern with some features of it. With regards to the issue with wake up from sleep, please make sure all recommended WINDOWS update were installed successfully and the unit has the most current BIOS version. On the WIFI issue, please disable power-saving mode inside the device preferences in the Device Manager. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140921223 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Greg F.
  • 7/11/2014 11:06:47 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsGreat Quality and Machine by Asus

Pros: Great materials, fantastic touch screen, and just an all out nice machine. Plus, my wife is happy :)

Cons: Windows 8.1 :). Had to undo a setting that Windows 8.1 performed when I upgraded the machine from Windows 8 to 8.1. The touchscreen became disabled because of a power setting. Annoying, but other than that, all is good.

Manufacturer Response:

Dear Valued Customer,

It's great to know that your wife is happy with the great material and fantastic touchcreen on the laptop. I do understand your concern regarding the touchscreen stop working after upgrading to WINDOWS 8.1. Please verify if the video driver is the most current version and please enable it in the Control Panel, Device Manager. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N140717518 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Ramsey K.
  • 6/23/2014 6:56:03 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAwesome laptop!

Pros: Fast and smooth.
Arrived new.
Awesome
Excellent 1080p screen and really responsive slim touchscreen. It's not cheap like some HP, Acer, and Dell screens.
Great backlit effect on keyboard.
Love the metal feel of it (top and keyboard area and sides) and smooth matte plastic in the bottom.
Sounds quality and speakers are fine, but sometimes you need to "cup" the speakers to have a better "quality" since the sound just goes out the bottom and away from you. Wish they were on top. They're not as loud as Sony or Dell laptops.

Cons: I don't like that Asus doesn't allow us to change volume, brightness, and other FN settings without pressing the FN button on the keyboard. Really annoying considering the fact that volume is on the right end of the keyboard instead of being around the f1 - f3, so I can't reach it with one hand.
Not the best keyboard but it was fine. I prefer my Lenovo T500 keyboard.
No optical drive but it's ok, I can use an external one.

Other Thoughts: Been using it for about 2 weeks now. I received the laptop new even though I noticed it said refurbished. I checked the life of the hard drive and it was only around 160 hours, so whoever used it only did for a week or so. It looked exactly brand-new, no blemish anywhere. I do not have any issue with the laptop itself, everything works perfect. It even smelled and still smells brand-new:)

I received the model with the Atheros card but it's working fine since I'm close to the router. It never drops connection.

I had to lower the Intel Display Color contrast from 50 to 42 to make it look more natural and to be able to see the details.

Overall: awesome laptop, can't get a 1080p touchscreen for that price anywhere else.


Btw. I love Newegg's shipping methods! it took about 30 hours to get my notebook using the ground shipping method (that's if I order between Monday and Thursday).

1 out of 1 people found this review helpful. Did you? Yes No

  • Kennith H.
  • 6/16/2014 3:08:15 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsShe is Happy

Pros: Wins 8, Touchscreen, I5, 6gb of mem.
I was a little nervous of buying a B-grade refurbished lappy from newegg but it has been great. I got it for my wife since her old laptop kicked the bucket and it was a good choice. She has been playing minecraft and sims3 with no problem. MC fps of 60+ on maxed settings. It also looks great and the battery has been lasting about 5 hours Got it for $450

Cons: It gets hot. ASUS makes good stuff so I trust it but bro.. this gets kind of hot. It hurt her leg while playing minecraft but to be honest all laptops get just as hot as this one but being aluminum is sort of makes it feel hotter and the ventilation is not that great. The exhaust vents to the screen which is odd. No disc drive either. Oh and windows had an update issue which took me a couple of hours to fix but that is a windows issue. It also had a few little scratches on the sides. Just being picky

Other Thoughts: I love this thing. I think it was a very economical and wise choice.

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  • Alex R.
  • 6/1/2014 1:23:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsSolid Laptop

Pros: 1. Screen quality/size
2. Backlit keyboard
3. Touchscreen
4. large HDD
5. Battery life
6. Sturdy

Cons: 1. squeaky space-bar
2. HDD not SSD
3. Battery has been used
4. Few scratches

Other Thoughts: Firstly, I would like to say this has been an awesome upgrade from my other laptop. My old laptop had under an hour battery, the speakers blew out, and part of the screen shorted out... It was time for an upgrade.

When I saw the key layout, I thought it was a bad idea that the power key was located on the keyboard. I figured I would be prone to accidentally powering off the laptop (I am a meh typer) . Turns out this is not an issue for me.

I have read some reviews talking about this being a fingerprint magnet. It is in a different way. I don't consider this a con or anything, because the fingerprints are more of just dark marks that go away after you let it set. I imagine this will build after some ware and tear. I just rub the spot with my hand and it goes away.

Now for the positive:
I am very surprised to say this, I actually like the touchscreen. I thought I would never use it, however, when I am being lazy in bed it is nice to treat this similar to a tablet. The touchscreen definitely makes Windows 8 a little more bearable. Also, the screen is 1080p and looks beautiful. I am coming from a 768 display so this is another upgrade.

I have wanted a backlit keyboard for awhile so I am very happy with this feature. The lighting has a couple of levels. I recommend turning it off during the day. It makes it harder to read the keys. Again, I need to glance at the keyboard to re-orientate myself.

The battery on this has impressed so far. I can go easily 4+ hours on the web with my screen brightness up. The battery icon in the taskbar has estimated 5.5 hours of life. I have only had this a couple of days so I will get a better feel for how long the battery will hold up.

Overall build quality of this laptop seems rock solid, aside from the squeaky key. Not flimsy at all.

Now on to the annoying...
The spacebar squeaks. At first, this seemed like a minor inconvenience. However, this has grown irritating. I will pop the key off later and see if I can fix it.

The battery has been used. To be more specific, there are 666 charge cycles on the battery. I thought this was going to be a factory refurbished model, with little to no use. The battery report seems to say otherwise and says that the battery is at 96% wear level. This along with the squeaky key is the reason why I am docking this an egg.

There are 3 scratches on the top and bottom. I know I am buying B Grade refurb but I was hoping to have no scratches. The keyboard and screen are flawless aside from the squeaky key.

There are two versions with the same model number. 1 with a bad wifi card and an empty msata slot. The other has a great wifi card and no msata slot. I got the latter. I believe it is 5Ghz which is cool, but I was hoping to run SSD and HDD dual.

Recommendation:
I whole heartedly feel like this laptop was a solid buy. I got it for $490. For all the features you get and the rock solid build, you cannot beat this deal. I am overall very ha

2 out of 2 people found this review helpful. Did you? Yes No

  • John B.
  • 2/28/2014 11:54:35 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsPleasantly Surprised

Pros: - Sleek Design
- Slim, light for 15.6"
- 1080p IPS Display: you cannot find a better screen for the price on any other laptop, let alone 15.6'
- Decent specs, expandable memory
- B Grade came looking brand new!

Cons: - 5400RPM Drive: Not super slow, but slow enough to be an annoyance
- Different WiFi adapters in same model: some get Atheros with mSata and no WiDi, others get an Intel WiDi with no mSata on same model
- Keyboard is laid out...interestingly. Takes some getting used to
- Finger Print magnet
- Keyboard does miss some keystrokes

Other Thoughts: For $519.99, you can replace the 2GB DDR3 stick with an 8GB and the drive with an SSD for sub-$700. Simply not laptop can compete with 12GB, SSD, 1080p IPS, Slim, i5-4200u specs at that price

5 out of 5 people found this review helpful. Did you? Yes No

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