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This review is from: ASUS Transformer Book T300LA-XH71T Ultrabook Intel Core i7 4500U (1.80 GHz) 256 GB SSD Intel HD Graphics 5000 Shared memory 13.3" Touchscreen Windows 8 Pro 64-Bit
Cons: Screen started flickering after week of use sent back to asus didnt fix issue sending back again. asus has the worst customer support took nearly 3 weeks to get computer back and issue was not fixed so i expect to be out of a computer for another 3 weeks.
Other Thoughts: Stay away from asus the worst costumer service in the industry
Dear Valued Customer,
I apologize for your dissatisfaction with the quality of the recent warranty service with the laptop. All ASUS products undergo intensive quality control testing and inspections, this is an isolated case. The screen flickering can be related to a faulty electronic device that is generating excessive electronic interference or RF noise that is within close proximity to the laptop. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance, please email me at email@example.com and write down service# N140928393 on the subject line.
Thank you for choosing an ASUS product.
Rodel ASUS Customer Loyalty
0 out of 4 people found this review helpful.
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