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Item#: N82E16834231684

ASUS N550JK-DS71T Gaming Laptop Intel Core i7 4700HQ (2.40GHz) 8GB Memory 1TB HDD NVIDIA GeForce GTX 850M 2GB GDDR3 15.6" Touchscreen Windows 8.1 64-bit

  • NVIDIA GeForce GTX 850M 2GB GDDR3
  • Intel Core i7 4700HQ (2.40GHz)
  • 8GB Memory 1TB HDD
  • 15.6" Touchscreen 1920 x 1080
  • Windows 8.1 64-bit
  • 15.1" x 10" x 1.1" 6.0lbs
  • DVD±R/RW
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Learn more about the ASUS N550JK-DS71T

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS N550JK-DS71T

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  • Boone C.
  • 4/18/2015 9:40:08 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsGood specs and comfy keyboard; not much else

Pros: Very nice keyboard; I found it to be even more comfortable and nice than that of my Macbook Pro 17".

Great processor, though that's a pro for Intel, not Asus. It makes very little heat, even under full load. My old T8300 under idle feels like this does under load!

Torx screws on the bottom, which some might dislike, I find to be confidence-inspiring, since they don't strip as easily.

The LCD panel itself is pretty well backlit; only a few hints of bleed towards the bottom left corner. Good color and contrast, though not earth shattering.

Has a DVD drive. I like this because it's just another place to shove a 2.5" disk with an adapter, or you can use it to burn CDs for your heinous CD-only factory car stereo.

Has a number pad.

The finish on the lid is very easy to clean, as is the matte aluminum finish on the inside. Hides dirt and grease pretty well, which is important, because I have dogs.

Uses one 8GB stick of RAM, by Samsung, which makes it easy to get a matching stick for proper dual channel with 16GB. This is actually the most thoughtful thing I found to enjoy about this laptop besides the lovely keys. They're so soft.

Cons: The keyboard backlight just washes out the keys on its lowest setting, and is about equally good at making them visible in the dark as just turning it off. Not quite a con, or a pro, but still silly.

Processor does the same thing that prompted me to replace my T8300-based M6300; it throttles down obscenely, all the way to .77GHz, and refuses to come back up until you reboot/shove it into high performance with it plugged in. It mostly does it when I watch Netflix, and it's unacceptable, because then it lags horrendously and drops frames all over the place. I realize it's only trying to save battery, but good gracious.

These $*&^#$*&^ people at Asus put a "Warranty Void If Removed" sticker over one of those lovely torx screws. Which is a shame, since I had to remove it to fix THEIR mistake with the LCD connector, due to THEIR sloppy manufacturing. Even Apple, with their innate hatred of the home tech person, doesn't use stickers like this on the normal access panel on the bottom of their notebooks. That Asus has so little faith in their users is nothing short of disgusting, and insulting when combined with this manufacturing issue that can only be truly fixed by pinching the fabric insulation at the back of its mainboard plug, and then firmly plugging it back into the mainboard. Plus the HDD is in there; they seriously don't think the end user should be allowed to upgrade to their pick of disk? It's my laptop! I PAID YOU! That I'm exempt from help to fix YOUR mistakes because I wanted to use better components in the first place without your hideous markup is ridiculous.

The LCD doesn't even work right until you rip the computer's bottom access cover off, and do the procedure I mentioned above. It's right as rain now, but had I contacted Asus for a replacement, it would have done the same thing, because it's a model-wide issue in manufacturing, not a random defect. ALL OF THESE seem to have this issue, and other reviewers report that their replacements do the same thing. Also, the glass layer on top of the LCD isn't optically bonded, resulting in glare-city and increased visibility of smudges. Ew.

The DVD drive has got to be the cheapest thing I've ever encountered; I realize that they're obsolete, but this is ridiculous. Fat front fascia that grabs whatever is underneath it and won't close right without being guided in just so.

The number pad is smashed against the main keyboard, with no space to differentiate the arrow keys by feel alone. They're nearly impossible to find without sight.

The speakers above the deck are a lie. A bold-faced hateful lie. They are muddled and resonant, and are bunched together at the front middle of the laptop, firing down, at your crotch, or the table, or whatever. The amp built in for the headphone jack is quieter than that of my Android phone; pathetic.

Was hideously slow, and everything was orange upon boot. Splendid wasn't even on, but I still had to do a clean install to get my color back to

Other Thoughts: By "clean install," I mean a Microsoft-sourced copy of 8.1, not whatever junk Asus included that made this thing orange and laggier than my T8300. The trackpad was unusable, and still is, though it's less so with a driver I found for the trashy Elantech Smartpad on a random website, rather than the far more bloated version on Asus's website.

The ethernet port is half-height, for no apparent reason. This is not an ultrabook. There is no excuse for this. There is enough room for a proper ethernet hole on the side of this machine; they just mounted it low because Asus. Not sure what purpose that served, other than adding a step to plugging anything in there.

The bezels around the LCD are HUGE. Maybe an inch; we're talking bezels that would make the iPhone 6 blush.

The left shiny metal button in the fake speaker grilles above the deck apparently loads up Windows Media Player in my clean install. Not sure what it did in Asus's install, but it's still pretty random.

The function keys above the deck, even with Asus's relevant drivers from their website, must have FN held down to do their useful functions; they default to being vanilla F-keys.

Speaking of those useful functions, the only two that matter to me, brightness and volume, and towards the middle, with random nonsense like trackpad disable and sleep and keyboard backlight between them. The sleep and keyboard buttons especially occupy the prime real estate beside the escape key.

I really wanted to love this computer; it's basically a much less expensive Retina MBP 15" with a newer nVidia GPU and a lower resolution screen. But they ruined it with gimmicks and lies and distrust. They'll be lucky if I get another Asus, and they're stupid to make the UX305 core-M based. If the UX303LN never gets a proper successor, and I don't buy it now, I may never buy anything but a desktop motherboard from them ever again.

Viva la Mac. Again. Or maybe a Surface Pro 3. Or a W540.

I dunno. Just not this.

Manufacturer Response:

Dear Laptopboone,

I really appreciate your good comment and that you took time out to write a comprehensive review for our product. I certainly understand that you are not satisfied with some of the features on the laptop. O But on the contrary, there are lots of very satisfied customers that are having positive experience using the product. If you have further questions, concern or issue with our products, please email me at cl-rodel@asus.com and write down service# N150472573 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Kyle B.
  • 4/12/2015 12:20:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsN550J

Pros: High resolution, decent speed. Excellent sound

Cons: Keyboard is slow and can't keep up with a good typist. I had to buy an external keyboard for this purpose.

Did you find this review helpful? Yes No

  • Micheal P.
  • 3/29/2015 7:07:36 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsRead the reviews prior to purchasing, I wish I had!

Pros: Aluminum Body, ISP Screen, Value based on Specifications.

Cons: Starting having issues with the screen blacking out within 3 weeks of ownership, regretfully now 32 days old and I am outside the 30 Day return window. The screen of this unit will black out with the slightest bump, jar and even simply adjusting the screens angle will cause the issue and the only way to regain the screen is to hold the power button and cycling it which not healthy for the machine. Guess I now have to deal with Asus on a Warranty Basis which I hear is a nightmare. Do yourself a favor and do some research, read the reviews & save yourself the trouble,do not buy this laptop. I wish I had taking my own advise!

Other Thoughts: Do yourself a favor and do some research, read the reviews & save yourself the trouble,do not buy this laptop. I wish I had taking my own advise!

Manufacturer Response:

Dear Big,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, the screen related issue is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance sending it in for warranty service, please email me at cl-rodel@asus.com and write down service# N150397767 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Kody P.
  • 3/29/2015 2:46:50 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

5 out of 5 eggsScreen issue

Pros: Fantastic

Cons: screen issue (see other thoughts)

Other Thoughts: Got it back in december and earlier this month (march) the screen randomly went out. I was able to resolve the issue in 5min. took off the backplate and noticed the display connection to the motherboard was not seated properly so all i had to do was plug it back in essentially. Granted my wife had just dropped it a day or two earlier so i imagine that was the cause. But if you are having issues, i would take a look. the connection is located in the top right if it's upside down. it's a thick black chord.

Did you find this review helpful? Yes No

  • walter g.
  • 3/16/2015 10:52:43 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Very satisfied, Great Speed. No problems encountered.

Cons: Expensive.

Did you find this review helpful? Yes No

  • Kathryn C.
  • 2/24/2015 5:37:50 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

4 out of 5 eggsGreat Product for the mobile Gamer!

Pros: Great processing power and graphics capability in a very nice package, considering the fact it's a laptop. The unit is particularly heavy but this unit is best for somewhat mobile gamers.

Cons: Asus Is a bit pushy with their software and battery life is not great, but this unit is best for moving from home to home and being to handle strong games.

Other Thoughts: I have used this for a year and It's been the best thing I've ever owned. I have very little issues and as a very mobile gamer constantly moving from house to house this is a outstanding option!

Did you find this review helpful? Yes No

  • Aaron R.
  • 2/22/2015 9:46:03 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsProblems, problems, and more problems

Pros: Decent specs, great screen, attractive case.

Cons: First, experienced back lighting issues that are related to ASUS software--remove some of their software, the back lighting disappears. Had to reset Windows to return this function. Second, laptop would not accept a second card of RAM despite the new stick fitting the criteria for the motherboard--RMA'd the RAM and the problem continued. After two and half months of ownership, the computer just stopped booting. Power light comes on and that's it.

Very, very disappointing for such an expensive computer--my first nice laptop. I just wanted a positive, reliable experience. Instead it's been frustrating, exhausting, and depressing. Currently going through the RMA process with ASUS. Will update the review once this is over with.

Other Thoughts: Sad and demoralizing experience for a long-time fan of the brand.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. If you are still having issues with the laptop and need further assistance, please email me at cl-rodel@asus.com and write down service# N150365953 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

4 out of 7 people found this review helpful. Did you? Yes No

  • Jason J.
  • 2/16/2015 8:10:01 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

1 out of 5 eggsGood Laptop, misleading description

Pros: -Discrete graphics card-GTX 850m is quite decent.
-Backlit keyboard is always nice
-AC wireless
-Good price.

Cons: -Screen Resolution: explained in other thoughts
-Touchpad is not completely bad, but the integrated buttons are very awkward to use and will take a considerable amount of getting used to. I

Other Thoughts: I bought this laptop as an open box special through newegg and thought I was getting an amazing deal, GTX850, AC wireless, backlit keyboard, and a 1080p IPS display...unfortunately it seems it was all too good to be true. It appears that even though the description is labeled as a 1080p IPS display, there is a cheaper version that only has a 1366x768 max resolution TN panel which I am extremely disappointed with. The viewing angles are pretty bad, and the pixels are all very visible, something that's very distracting on a laptop that has so many other higher quality features. My laptop I am replacing has the same resolution screen, but its almost 7 years old, and I was really looking forward to a bump up, especially when there's a graphics card in the laptop that can handle higher resolutions. I'm quite disappointed in both ASUS for putting such a low quality panel in this laptop, and in Newegg for their false description.

2 out of 7 people found this review helpful. Did you? Yes No

  • Aaron R.
  • 1/11/2015 6:16:55 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsPerforms great

Pros: I bought this after a lot of research. I was looking for discrete graphics, good screen, fast processor, and a case that is easy access for upgrades.

The look and finish is great. After easily upgrading to an SSD, the performance is awesome. I regularly play Skyrim on High settings with no hiccups.

I was also looking for specific issues brought up by previous reviewers. As for the screen cutting out, I made sure to not update any of the graphics drivers (since it was performing fine) and I have yet to experience any of those issues. Some people brought up irregularities with the case, such as as sharp areas of the aluminum case and problems with the optical drive; I don't see any problem with it. Some people also brought up the laptop overheating while gaming and causing warping in the screen. I definitely haven't seen any of that as of yet and can't imagine

All in all, I'd suggest this machine for someone looking for the same criteria I was.

Cons: I originally uninstalled a lot of the ASUS software and found that uninstalling one of the programs caused a problem with the backlight in the keyboard. Still not sure what program that corresponded with.

This laptop is relatively heavy and the battery life isn't great. However, I'd have a hard time finding something lighter with same specs. This laptop is for someone wanting great performance and the ability to do some normal gaming, not an on-the-go laptop.

3 out of 3 people found this review helpful. Did you? Yes No

  • Marcel E.
  • 12/30/2014 6:32:53 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsFantastic laptop but....

Pros: It is a fantastic laptop. The standard hard drive is not very fast so I replaced it with a hybrid drive. I would have done SSD but the 1TB drives are not really affordable.

Cons: Ok, so the laptop does have a few flaws, which is why I took off a few stars:
- The backlit keyboard is pretty useless. Since the keys are silver and the back light is white, it's hard to make out the keys in the dark. Black keys with whit lighting or silver keys with red lighting would have worked much better.
- Like several others, my screen just died after just over a month of use, so I am going to have to send it in to ASUS. This sucks and should not happen. Quality control, ASUS!!
- The hard drive that comes with the laptop is not fit for a laptop this fast. Replace it!
- The battery is built in and cannot be taken out without disassembling the laptop. This is sad for a laptop this size. It's not an Ultrabook!
- The USB 3.0 ports do NOT provide enough power as provided by the USB 3.0 specifications, so several of my external USB 3.0 hard drives will not work. Toshiba USB 3.0 hard drives won't work. WD Passport works.
- No easy access to hard drive or memory. The entire back cover needs to be taken off and is a pain in the you-know-what.

Other Thoughts: There is no other laptop that is this complete and also has an ISP screen, which is important for photo editing, has a built-in optical drive (which seems to be rare nowadays), but definitely could stand some better quality control and design (backlit keyboard, USB3 ports).

Manufacturer Response:

Dear Marcel,

I'm glad that you consider the product a fantastic laptop. I certainly understand your concern regarding the keyboard backlight, you can try pressing the hotkey " Fn +Fn" in order to increase the backlit illumination. In regards to the battery, a standard Lithium-Ion battery pack will not fit because of its form-factor even though it is not an Ultrabook. Since this form-factor is becoming a standard on newer laptop products, easy access to the internal parts is difficult without removing the bottom cover. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# N150126574 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

4 out of 6 people found this review helpful. Did you? Yes No

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