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Item#: 9SIA0AJ3T11847

ASUS N550JX-DS71T Laptop 4th Generation Intel Core i7 4720HQ (2.60 GHz) 8 GB Memory 1 TB HDD NVIDIA GeForce GTX 950M 2 GB GDDR3 15.6" Touchscreen Windows 8.1 64-Bit

  • NVIDIA GeForce GTX 950M 2 GB GDDR3
  • 4th Generation Intel Core i7 4720HQ (2.60 GHz)
  • 8 GB Memory 1 TB HDD
  • 15.6" Touchscreen 1920 x 1080
  • 15.1" x 10" x 1.1" 6 lbs.
  • DVD±R/RW

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS N550JX-DS71T

Warranty, Returns, And Additional Information

Customer Reviews of the ASUS N550JX-DS71T

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  • sonny y.
  • 2/10/2016 2:08:07 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsbest window 10 touch laptop

Pros: great price and quality products. totally satisfy.

Cons: none

Did you find this review helpful? Yes No

  • Lise' B.
  • 9/11/2015 3:11:14 PM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsGreat Potential but Severe Weak Points

Pros: I'd like to write a very honest and balanced review of this product. I've had this notebook since August, 2014. I'll list the good and the bad that most stood out to me.

Chassis – I love how the notebook looks. The brushed, black aluminum on the lid is attractive, and the frosted aluminum on the inside is as well.

CPU – The CPU in this notebook is excellent. It runs cool while keeping my PC experience generally smooth. The fans for both the CPU and GPU do not get loud unless there is a heavy processing load.

GPU – For a mobile graphics chip, the GPU runs very well. Although I was disappointed that the dedicated graphics memory was only GDDR3, I can run many older games (e.g., Skyrim, Fallout 3, Fallout: New Vegas, Portal, Portal 2, Half-Life 2, Minecraft, etc.) set on an average of medium to high settings with a fairly consistent and high framerate. The fans do kick in when playing a graphics-intensive game, but they aren't terribly loud.

Battery life – While the battery life isn't incredible, it is much better than any machine I've owned in the past. On a full charge, it will run a good 3 hours, which is enough time to get me through the day without carrying the charger with me. For such a powerful machine, the battery life is actually quite reasonable.

Touchpad – The touchpad in this machine rivals that of Apple notebooks. I have never before been a fan of using touchpads, but this notebook changed my perspective. The touchpad is large, is clickable, can be tapped to click, has a divider between left and right mouse button functions, and has smooth and intuitive multi-touch gestures when paired with Smart Gesture. It works without any bugs and has been a pure joy to use.

Touchscreen – The primary reason I chose this machine was for the touch panel. Like the touchpad, the touchscreen has been an absolute joy to use. The panel is accurate, quick, and supports up to 10 touch points at a time. I have thoroughly enjoyed playing games, working, and simply navigating through Windows 8, 8.1, & 10 with my fingers. The surface of the panel is also very pleasant to feel, especially when it is periodically cleaned.

Cons: Display – Theoretically, the display should be very good since it is a modern, full HD IPS. However, theory and specs don't always deliver. Around the edges, the display burns very easily (e.g., maximizing a web browser for five minutes and then minimizing it will leave a very noticeable imprint or burn mark where the address bar was; the burn will remain for quite a while, and the URL may even be distinguishable). This is a blatant and inexcusable manufacturing defect. Also, the display bleeds at the bottom, and there are discolored light spots in the center of the screen, which I believe to be caused by the lit logo on the back.

Audio jack – Along with the display, the audio jack is a major reason I dislike this machine. Because of problems with it in the past, I have disassembled the notebook to get a good look at the jack on the motherboard. I could tell just by looking at it that it was poorly designed and cheaply manufactured. It has broken multiple times (more about this in Other Thoughts) and it is extremely finicky. The audio cable must be plugged in and angled just right or it will not be recognized. In the process of getting it just right, the audio device drivers will crackle and pop. This is simply unacceptable by any standards.

Speakers – Even with the subwoofer, the speaker system isn't that great. Without the subwoofer, the built-in speakers are passable. Despite the sound quality, the speakers are problematic. When I plug in the subwoofer, it takes a while for the machine to recognize it. With it plugged in, the built-in speakers will sometimes go out while the subwoofer continues producing bass notes. Unplugging the subwoofer can also cause the speakers to go out completely for a while. After a sound has finished playing, and I assume when the speakers are told to go on standby, the speakers pop. Most of these problems began to happen when I updated to Windows 10.

Windows 10 audio driver – ASUS, at the time of this writing, still do not have an updated audio driver for Windows 10. This wouldn't be so much of a problem if my speakers didn't pop, along with the other issues, as I believe these issues could be resolved.

Keyboard – Although I prefer the layout of its keys, the chiclet keyboard feels only mediocre to me. It's definitely usable and it works without problems, but I think it isn't on the same level as other input hardware in the notebook. The backlighting is also obnoxious. It works okay when it's dark, but I have to turn it off in normal light so I can see the symbols against the silver keys.

Disc drive – The stock disc drive is honestly the worst notebook ODD I've ever encountered. The button to open the tray is hard to find without looking for it, yet it's easy to unintentionally hit the button and cause the tray to open. Once the tray is open, it's actually quite difficult to close, and must be positioned just so in order for it to lock in place. The tray also feels very cheap.

Other Thoughts: Overall, I am not pleased with this notebook due to the major manufacturer defects. If you've read this far, you may want to know some of the experiences I've had with ASUS.

I purchased my N550JK at the end of July, 2014. When it arrived in August, there were multiple defects. There was a chip in the bottom of the "num lk/scr lk" key, half of the power button was not being illuminated, and I noticed that the screen bled badly at the bottom. With little hesitation, I filed an RMA with Newegg and received a new one. The new one didn't have a defective key or power button, but the screen still bled. At this point (I am a college student), the fall school semester had begun and I had to have a personal computer, so I kept the replacement, thinking I could get it repaired after the semester.

During the semester, I noticed other flaws, such as discolored spots of pixels and the display burning very badly. Then, for no apparent reason, the audio jack broke completely. I was able to reroute the audio through my HDMI monitor at the price of audio quality.

When the semester ended, I immediately sent away my notebook for repair by ASUS in California. When I received it back, it came with a repair summary that indicated only the motherboard was replaced, disregarding my comments about the defective display. That aside, I wanted to test the audio jack. It worked at first, but then the jack became problematic again. As I said in communication with ASUS customer support, "I can only assume that there was poor quality control in some step from design to production that caused the audio jack on the motherboard to be very insubstantial and impossible to remain intact under normal use." Not only did the display not get replaced and the audio jack break again almost immediately, but the technician who reassembled my notebook bent one of the pins connecting the speaker array to the motherboard, causing audio distortion. I was able to fix this myself.

I also noticed that my machine was running hotter. Where it had been running from 20° C to 30° C, it then ran from 40° C to 60° C, indicating that either the thermal paste wasn't applied correctly or that a very low grade thermal paste was used. About this time, the spring school semester began, and I had to have a personal computer once again.

When summer arrived and school ended, I sent my notebook to ASUS for repair once more. When I received it back, only the motherboard was replaced, once again. As careful as I already was, I made sure to be even more careful when inserting and removing anything from the audio jack. To date, it has not completely broken yet, but it is very finicky about the position in which audio cables must be.

Honestly, this is probably the worst experience I've ever had with a product and company, and I've had some doozies. Would I buy from ASUS again? Probably, if they would rectify my situation. However, this line of notebooks is undeniably a big flop.

0 out of 1 people found this review helpful. Did you? Yes No

  • Boone C.
  • 4/18/2015 9:40:08 PM
  • Ownership: 1 week to 1 month

1 out of 5 eggsGood specs and comfy keyboard; not much else

Pros: Very nice keyboard; I found it to be even more comfortable and nice than that of my Macbook Pro 17".

Great processor, though that's a pro for Intel, not Asus. It makes very little heat, even under full load. My old T8300 under idle feels like this does under load!

Torx screws on the bottom, which some might dislike, I find to be confidence-inspiring, since they don't strip as easily.

The LCD panel itself is pretty well backlit; only a few hints of bleed towards the bottom left corner. Good color and contrast, though not earth shattering.

Has a DVD drive. I like this because it's just another place to shove a 2.5" disk with an adapter, or you can use it to burn CDs for your heinous CD-only factory car stereo.

Has a number pad.

The finish on the lid is very easy to clean, as is the matte aluminum finish on the inside. Hides dirt and grease pretty well, which is important, because I have dogs.

Uses one 8GB stick of RAM, by Samsung, which makes it easy to get a matching stick for proper dual channel with 16GB. This is actually the most thoughtful thing I found to enjoy about this laptop besides the lovely keys. They're so soft.

Cons: The keyboard backlight just washes out the keys on its lowest setting, and is about equally good at making them visible in the dark as just turning it off. Not quite a con, or a pro, but still silly.

Processor does the same thing that prompted me to replace my T8300-based M6300; it throttles down obscenely, all the way to .77GHz, and refuses to come back up until you reboot/shove it into high performance with it plugged in. It mostly does it when I watch Netflix, and it's unacceptable, because then it lags horrendously and drops frames all over the place. I realize it's only trying to save battery, but good gracious.

These $*&^#$*&^ people at Asus put a "Warranty Void If Removed" sticker over one of those lovely torx screws. Which is a shame, since I had to remove it to fix THEIR mistake with the LCD connector, due to THEIR sloppy manufacturing. Even Apple, with their innate hatred of the home tech person, doesn't use stickers like this on the normal access panel on the bottom of their notebooks. That Asus has so little faith in their users is nothing short of disgusting, and insulting when combined with this manufacturing issue that can only be truly fixed by pinching the fabric insulation at the back of its mainboard plug, and then firmly plugging it back into the mainboard. Plus the HDD is in there; they seriously don't think the end user should be allowed to upgrade to their pick of disk? It's my laptop! I PAID YOU! That I'm exempt from help to fix YOUR mistakes because I wanted to use better components in the first place without your hideous markup is ridiculous.

The LCD doesn't even work right until you rip the computer's bottom access cover off, and do the procedure I mentioned above. It's right as rain now, but had I contacted Asus for a replacement, it would have done the same thing, because it's a model-wide issue in manufacturing, not a random defect. ALL OF THESE seem to have this issue, and other reviewers report that their replacements do the same thing. Also, the glass layer on top of the LCD isn't optically bonded, resulting in glare-city and increased visibility of smudges. Ew.

The DVD drive has got to be the cheapest thing I've ever encountered; I realize that they're obsolete, but this is ridiculous. Fat front fascia that grabs whatever is underneath it and won't close right without being guided in just so.

The number pad is smashed against the main keyboard, with no space to differentiate the arrow keys by feel alone. They're nearly impossible to find without sight.

The speakers above the deck are a lie. A bold-faced hateful lie. They are muddled and resonant, and are bunched together at the front middle of the laptop, firing down, at your crotch, or the table, or whatever. The amp built in for the headphone jack is quieter than that of my Android phone; pathetic.

Was hideously slow, and everything was orange upon boot. Splendid wasn't even on, but I still had to do a clean install to get my color back to

Other Thoughts: By "clean install," I mean a Microsoft-sourced copy of 8.1, not whatever junk Asus included that made this thing orange and laggier than my T8300. The trackpad was unusable, and still is, though it's less so with a driver I found for the trashy Elantech Smartpad on a random website, rather than the far more bloated version on Asus's website.

The ethernet port is half-height, for no apparent reason. This is not an ultrabook. There is no excuse for this. There is enough room for a proper ethernet hole on the side of this machine; they just mounted it low because Asus. Not sure what purpose that served, other than adding a step to plugging anything in there.

The bezels around the LCD are HUGE. Maybe an inch; we're talking bezels that would make the iPhone 6 blush.

The left shiny metal button in the fake speaker grilles above the deck apparently loads up Windows Media Player in my clean install. Not sure what it did in Asus's install, but it's still pretty random.

The function keys above the deck, even with Asus's relevant drivers from their website, must have FN held down to do their useful functions; they default to being vanilla F-keys.

Speaking of those useful functions, the only two that matter to me, brightness and volume, and towards the middle, with random nonsense like trackpad disable and sleep and keyboard backlight between them. The sleep and keyboard buttons especially occupy the prime real estate beside the escape key.

I really wanted to love this computer; it's basically a much less expensive Retina MBP 15" with a newer nVidia GPU and a lower resolution screen. But they ruined it with gimmicks and lies and distrust. They'll be lucky if I get another Asus, and they're stupid to make the UX305 core-M based. If the UX303LN never gets a proper successor, and I don't buy it now, I may never buy anything but a desktop motherboard from them ever again.

Viva la Mac. Again. Or maybe a Surface Pro 3. Or a W540.

I dunno. Just not this.

Manufacturer Response:

Dear Laptopboone,

I really appreciate your good comment and that you took time out to write a comprehensive review for our product. I certainly understand that you are not satisfied with some of the features on the laptop. O But on the contrary, there are lots of very satisfied customers that are having positive experience using the product. If you have further questions, concern or issue with our products, please email me at cl-rodel@asus.com and write down service# N150472573 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

17 out of 28 people found this review helpful. Did you? Yes No

  • Kyle B.
  • 4/12/2015 12:20:34 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsN550J

Pros: High resolution, decent speed. Excellent sound

Cons: Keyboard is slow and can't keep up with a good typist. I had to buy an external keyboard for this purpose.

2 out of 4 people found this review helpful. Did you? Yes No

  • Micheal P.
  • 3/29/2015 7:07:36 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsRead the reviews prior to purchasing, I wish I had!

Pros: Aluminum Body, ISP Screen, Value based on Specifications.

Cons: Starting having issues with the screen blacking out within 3 weeks of ownership, regretfully now 32 days old and I am outside the 30 Day return window. The screen of this unit will black out with the slightest bump, jar and even simply adjusting the screens angle will cause the issue and the only way to regain the screen is to hold the power button and cycling it which not healthy for the machine. Guess I now have to deal with Asus on a Warranty Basis which I hear is a nightmare. Do yourself a favor and do some research, read the reviews & save yourself the trouble,do not buy this laptop. I wish I had taking my own advise!

Other Thoughts: Do yourself a favor and do some research, read the reviews & save yourself the trouble,do not buy this laptop. I wish I had taking my own advise!

Manufacturer Response:

Dear Big,

I apologize for the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, the screen related issue is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance sending it in for warranty service, please email me at cl-rodel@asus.com and write down service# N150397767 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

8 out of 12 people found this review helpful. Did you? Yes No

  • Kody P.
  • 3/29/2015 2:46:50 AM
  • Ownership: 1 month to 1 year

5 out of 5 eggsScreen issue

Pros: Fantastic

Cons: screen issue (see other thoughts)

Other Thoughts: Got it back in december and earlier this month (march) the screen randomly went out. I was able to resolve the issue in 5min. took off the backplate and noticed the display connection to the motherboard was not seated properly so all i had to do was plug it back in essentially. Granted my wife had just dropped it a day or two earlier so i imagine that was the cause. But if you are having issues, i would take a look. the connection is located in the top right if it's upside down. it's a thick black chord.

3 out of 3 people found this review helpful. Did you? Yes No

  • walter g.
  • 3/16/2015 10:52:43 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Very satisfied, Great Speed. No problems encountered.

Cons: Expensive.

1 out of 5 people found this review helpful. Did you? Yes No

4 out of 5 eggsGreat Product for the mobile Gamer!

Pros: Great processing power and graphics capability in a very nice package, considering the fact it's a laptop. The unit is particularly heavy but this unit is best for somewhat mobile gamers.

Cons: Asus Is a bit pushy with their software and battery life is not great, but this unit is best for moving from home to home and being to handle strong games.

Other Thoughts: I have used this for a year and It's been the best thing I've ever owned. I have very little issues and as a very mobile gamer constantly moving from house to house this is a outstanding option!

Did you find this review helpful? Yes No

  • Aaron R.
  • 2/22/2015 9:46:03 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsProblems, problems, and more problems

Pros: Decent specs, great screen, attractive case.

Cons: First, experienced back lighting issues that are related to ASUS software--remove some of their software, the back lighting disappears. Had to reset Windows to return this function. Second, laptop would not accept a second card of RAM despite the new stick fitting the criteria for the motherboard--RMA'd the RAM and the problem continued. After two and half months of ownership, the computer just stopped booting. Power light comes on and that's it.

Very, very disappointing for such an expensive computer--my first nice laptop. I just wanted a positive, reliable experience. Instead it's been frustrating, exhausting, and depressing. Currently going through the RMA process with ASUS. Will update the review once this is over with.

Other Thoughts: Sad and demoralizing experience for a long-time fan of the brand.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. If you are still having issues with the laptop and need further assistance, please email me at cl-rodel@asus.com and write down service# N150365953 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

10 out of 13 people found this review helpful. Did you? Yes No

  • Jason J.
  • 2/16/2015 8:10:01 AM
  • Ownership: 1 day to 1 week

1 out of 5 eggsGood Laptop, misleading description

Pros: -Discrete graphics card-GTX 850m is quite decent.
-Backlit keyboard is always nice
-AC wireless
-Good price.

Cons: -Screen Resolution: explained in other thoughts
-Touchpad is not completely bad, but the integrated buttons are very awkward to use and will take a considerable amount of getting used to. I

Other Thoughts: I bought this laptop as an open box special through newegg and thought I was getting an amazing deal, GTX850, AC wireless, backlit keyboard, and a 1080p IPS display...unfortunately it seems it was all too good to be true. It appears that even though the description is labeled as a 1080p IPS display, there is a cheaper version that only has a 1366x768 max resolution TN panel which I am extremely disappointed with. The viewing angles are pretty bad, and the pixels are all very visible, something that's very distracting on a laptop that has so many other higher quality features. My laptop I am replacing has the same resolution screen, but its almost 7 years old, and I was really looking forward to a bump up, especially when there's a graphics card in the laptop that can handle higher resolutions. I'm quite disappointed in both ASUS for putting such a low quality panel in this laptop, and in Newegg for their false description.

4 out of 11 people found this review helpful. Did you? Yes No

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