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HP Laptop ENVY TouchSmart M7-J120DX Intel Core i7 2.40GHz 8GB Memory 1TB HDD Intel HD Graphics 4600 17.3" Touchscreen Windows 8.1 64-bit

Refurbished newegg

  • Intel Core i7 2.40GHz
  • 8GB Memory 1TB HDD
  • Intel HD Graphics 4600
  • Touchscreen
  • Windows 8.1 64-bit
  • DVD+/-RW/CD-RW
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Learn more about the Hewlett-Packard M7-J120DX

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the Hewlett-Packard M7-J120DX

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  • Anonymous
  • 11/17/2014 2:35:54 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsDo your homework

Pros: The system is awesome as a whole. Beautiful design and the speaker is even awesome. Can out work my fairly new desktop with ease. The touchscreen is fantastic and very responsive. Price is almost unreal for what the system is capable of. Fingerprint scanner is cool too...although don't expect to use it in Chrome if that's your browser of choice (blame Google not HP).

Cons: This is where you need to be ready to potentially have done problems... the " control zone" touchpad is a wonderful thing once you get the hang of it. The problem is that there's some sort of widespread issue with it and a lot of the Envy notebooks. I believe it's hardware related but I won't know until my laptop comes back from HP. There is a huge thread (17 pages long) about it in the HP support forums so please be aware before you buy. It seems the only 100% fix is to send it back to HP. Mine will be going out tomorrow after having it for less than a week. :) The trackpad has major glitches and I believe a lot of these refurb models are ones people sent back for the same reason before HP had an understanding if how to fix the issue and simply replaced people who purchased new. The problem is sporadic and can come and go by pressing a little more than firmly down on the touchpad. If it happened to be working during inspection(which is likely because mine boots up and works fine for an hour or so then the touchpad gets a mind of its own and moves/clicks at will) it gets recertified without being fixed.

Side note: because it seems to be a known issue after a quick remote access session with an HP tech they're fixing it for free with 1 day FedEx shipping both ways. Have them fix it instead of sending it back to NewEgg and risking another faulty touchpad.

1 out of 2 people found this review helpful. Did you? Yes No

  • Seth B.
  • 10/28/2014 5:57:13 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs

Pros: Price. CPU.

Cons: Everything else.

I had three of these. All three had the SAME exact issue.
The trackpad was extremely glitchy. Using it to precisely click on something small is impossible. Period.

Using the touchscreen is nice, when it decides to work.
Randomly, certain parts of the touch screen completely stop working. And sometimes it won't even work at all. No touch input what so ever.

The screen is a full HD display but does NOT look it. You can see individual pixels at normal using distance. Even my cousin's 50" led full HD tv isn't that bad.

I have never been so disgusted with HP.

Other Thoughts: Buy something else.

Newegg.com, as usual, has been wondrous in customer satisfaction. Got a Newegg gift card as a refund and will be buying another laptop soon.

0 out of 2 people found this review helpful. Did you? Yes No

  • Robert C.
  • 10/13/2014 11:46:32 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsGreat Specs... Erratic Wifi... Nonexistent Support

Pros: High feature content for the price. Great specs. In theory should be a great machine.

Cons: Loses sight of all networks. Nonexistent HP support. Crummy trackpad without separate mouse buttons. Windows 8.1 is simply awful.

Other Thoughts: My Pavilion DV9933 lasted 6 years. I literally wore out a keypad and two track pads. The Envy is a different kettle of fish: it's got great specs but simply doesn't work. The wifi loses sight of all networks after anything between a few minutes and a few days.

Talked with HP tech support about two weeks after I bought the machine. He committed to taking the machine back for service for a KNOWN wifi problem. (It's all over the internet, too.) I just spent 2-1/2 hours trying to talk to HP. All of the techs were too lazy to look up the prior conversations and everyone provided a different idea. None of them responded to questions. It's like they knew enough English to read from the script but not enough to conduct a conversation with a real customer. I talked to 4 different tech specialists because HP is so cheap that the connection to India went down three times! Finally I told the fourth tech that I wanted to be escalated -- he said somebody would contact me in a day or two and then disconnected the chat. Don't let the specs fool you: the wifi will frustrate you to tears and HP won't stand behind their product. I got mine from octsoC so it's going back and then I will buy a machine from somebody else.

Stay away from this piece of junk.

0 out of 1 people found this review helpful. Did you? Yes No

  • Adrian M.
  • 9/29/2014 12:33:26 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsFAST and beautiful

Pros: Fast processor, good display, shiny case

Cons: large, loud

Other Thoughts: This is a real i7, not one of the 'H' series clocked down ones. The speed of this is fantastic!

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  • Steven B.
  • 8/31/2014 9:42:05 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsHP ENVY i7 Touchsmart Performance

Pros: I bought this ENVY for my wife. She had been using an Intel dual-core for the last 5 years. I told her it was time for an upgrade. She was amazed at the speed and performance. The Touchsmart part along with the 8.1 Wondows was another learning curve. She was very happy with it as she uses a pc for at least 3 to 4 hours a day for numerous activities. Everything went fine for about 2 weeks. One morning the Envy would not boot up. It turned on, but it did nothing else. The screen was dark. I received an RMA and returned it to Newegg for replacement. We are awaiting its return. The first one that we received was in perfect condition. We hope that we are that fortunate with the second one. I gave it a 5 egg rating because it is an exceptional machine when in good working condition. I expect the next one to be as good.

Cons: It stopped working.

Other Thoughts: I would purchase another one.

1 out of 1 people found this review helpful. Did you? Yes No

  • Shawn H.
  • 7/21/2014 4:39:41 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsUpdating Review

Pros: I wrote the previous 3 star review a bit too fast. All of the pros and cons from the last review still apply. However, after using it for a month, I'm pretty pleased. Processor speed is spectacular. I was also able to order a drive kit (overpriced as it's available only one place), and install a 2TB drive by disassembling a Seagate 2TB slim drive. The 9.5mm slim 2TB worked fine in this laptop. I moved the original 1TB to the 2nd bay and now have 3TB installed.

Cons: Still slightly aggravated with the dings in the metal housing as well as the need to buy proprietary power supply to not get a nag screen. I got a 2nd genuine HP PSU for the travel bag off an auction site for half the price HP charges.

Other Thoughts: Worth the price in Fall 2014. Top performance for budget price. Have been playing Steam games in 1080p with mostly ok results. The graphics are just good enough for casual gaming.

2 out of 2 people found this review helpful. Did you? Yes No

  • Shawn H.
  • 6/27/2014 1:21:57 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsPluses and minuses

Pros: Big display that is touch. No dead pixels. The touchpad is one of the best I've ever used on a PC, although I did have to turn off the reverse setting they had pre-set for 2 finger scrolling. Great performance - over 8,000 CPU Passmarks. Very fast memory speed and 2D performance. Win 8.1 is set up fairly well with minimal junkware. Runs pretty quietly, although the fan will kick in if the CPU is working hard. It then quiets back down. The power supply stays cool, barely getting warm. Has an extra drive bay internally but requires a $30 kit to add a drive.

Cons: Hard drive is the bottleneck in the system speed. 3D performance is mid-range. Games can be played on fairly decent resolution if anti-aliasing is turned down/off and some of the settings are reduced. The real huge problem with this laptop is the proprietary nature of almost everything about it. It complains if a non-HP charger is used. The BIOS is locked down with no way to get to advanced settings. For example, it won't display ANY video on a monitor connected via HDMI until Windows, Ubuntu, etc. fully start. You just sit there with a blank screen. If using this like a desktop replacement, to do anything outside Windows, you have to do it on the laptop's own display. Even my $299 netbook has a setting to go to HDMI before internal LCD. This laptop probably has it, except HP has locked the user out of those settings. Even though device boot preference can be set, it's completely ignored. The only way to boot from something like CD or USB is to hit [ESC] at start up and force it to that device, even though the bios has the boot order properly set. Also, I discovered the network card can't be changed out, again because of the way HP has crippled the BIOS and only whitelisted certain cards they want you to buy from them.

Other Thoughts: The unit I got is in fact a refurb and it's very obvious why. The lid has a paint scrape on one corner, small and you have to look to see it. Inside, the speakers have a small section of missing paint. The worst thing is a DENT next to the keyboard in the metal. It's fairly small but definitely a dent, like a car door ding. Whoever had it before me must've driven it to the grocery store and parked it too close to someone. Be aware these are non-returnable. So if dings and dents will bother you, you might think twice about just getting a new one.

I got a $14 32GB USB 3.0 thumb drive at the same time. The very first thing to do when getting this laptop is to make a Windows recovery CD with the Windows recovery disk creator tool (not the HP tool), and include the OEM partition. This all fits on the 32GB drive. This can be used for restore later. Then make the HP restore disks - 5 DVD single-layer required and takes 30 minutes per disc. The HP tool will only let you make a single set of discs. A simple Google search will explain how to reset the counter. And/or just back up the first discs with something like ImgBurn.

The extra tray tools HP includes are fairly decent and worth keeping.

3 out of 3 people found this review helpful. Did you? Yes No

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