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Item#: N82E16883220256

ASUS CM1855-US003S Desktop PC AMD FX-Series FX-8300 (3.30GHz) 16GB DDR3 1TB HDD Windows 8

  • AMD FX-Series FX-8300 (3.30GHz)
  • 16GB DDR3 1TB HDD
  • Windows 8
  • AMD Radeon HD 7770 1GB
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Learn more about the ASUS CM1855-US003S

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS CM1855-US003S

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  • Brian B.
  • 4/13/2013 7:57:44 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsFailure

Pros: none

Cons: Used for computer for 1 week before the hard drive failed. Sent back to Asus for repair which was a HUGE mistake. they failed to fix the computer, and sent it back after 2 weeks. Asus refused my request to substitute this model for another that might be more stable. Im just praying that this time they fix it since once you send it to the mfg Newegg wont offer any sort of refund or service for the unit. What a disaster, Thx Asus!

Manufacturer Response:

Dear Valued Customer,

I apologize for the issues that you are having with your new desktop. The hard drive is covered under your manufacturer’s warranty. If the actual drive was deemed defective, we should be able to replace the whole hard drive for you. Unfortunately, we cannot replace the whole computer, especially if it can be fixed by replacing a specific part such as the hard drive. Please e-mail me your RMA number and let me see if I can look into your repairs for you. I can be reached at cl-tien@asus.com. There should be no reason why the desktop is sent back unfixed.

Best Regards,

Tien
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • IOSIF S.
  • 4/1/2013 3:29:28 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggs

Pros: FX8300, bought it for this cpu

Cons: Bad video card. Replaced it with an old NVidia and is running.

Manufacturer Response:

Dear Valued Customer,

I apologize for the issue that you have encountered with your desktop’s video. The CM1855-US003s model does not come with a discrete graphics card, I believe. Were you not getting a picture from the on-board video card? Was it no picture at all or a bad picture? I know you’ve found a work-around with a discrete card, but if you were wanted us to take a look at your built-in one, please e-mail me at cl-tien@asus.com. I personally prefer a discrete card, too, but remember we could always check out the original for you if you wanted.

Best Regards,

Tien
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16883220256
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