- 7.1 Channels
- 24-bit 96KHz
- PCI Express 1x Interface
No Customer Service
09/29/2009
This review is from: Creative 70SB088000004 7.1 Channels 24-bit 96KHz PCI Express 1x Interface PCI Express Sound Blaster X-Fi Titanium
Pros:
It works sometimes. It sounds nice when It works.
Cons:
Horrible software. Install drivers from the website, but from the beginning I have had problems getting the card to work with games. At times the sound just crashes out and I get a few popping/clicks. Once this happens the only way to get sound to return is to restart the computer. Most of the time this failure is actually during in game moves. I have repeated it on at lest 4 games so far. Sometimes it even happens when running the windows assessment test. Even when I use the default windows driver the card still crashes. So I believe its a problem with the card. I wrote creative around 7 emails so far but not once has any of their "Fixes" actually fixed anything. They do not have a phone number that can be reached to talk to anyone.
Overall Review:
I have never had a company be so horrible with its customer support. Days in between emails and not even an offer to exchange the card or offer a phone call of any kind.
Will never buy a Creative product again. I did not purchase it here but the reviews from Newegg are why I even thought of it as a possibility.
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- Steven i.
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Owned For:
1 month to 1 year
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