- 2.5"
- 480GB
- SATA III
Update to My Earlier Review
12/13/2012
This review is from: SanDisk Extreme 2.5" 480GB SATA III Internal Solid State Drive (SSD) SDSSDX-480G-G25
Pros:
Drive functions well if not defective
Cons:
Flimsy SATA connectors
Just terrible support from the manufacturer
Overall Review:
As an update to my earlier review, I contacted Sandisk regarding an issue with the SATA power connector. (It came apart leaving just exposed pins) They are refusing any support. I am the proud owner of a $399 paperweight.
This is my 2nd Sandisk drive. The first admittedly works flawlessly but I would look at another manufacturer.
Here is my response from escalated support:
Thank you again for your feedback on our SanDisk Customer Satisfaction Survey. We have completed the review of your incident and have found the actions and information provided were consistent with our policies and procedures. We understand that you just disconnected and reconnected the drive only once during which it broke however it still falls under a physical damage which is not covered under warranty. We are really very sorry for the same.
This Incident is now closed. Should you have any further questions please contact us at http://www.sandisk.com/support
Thank You!
Best Regards,
Neo Dwivedi
SanDisk Global Support
Buyer Beware!
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- Jonathan P.
-
Verified Owner
-
Owned For:
1 month to 1 year
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