Manufacturer Response:

Dear ASRock Customer

We sincerely apologize for any inconvenience this may have caused you.
Please trouble shoot the mainboard;
Turn the power off.
Remove the mainboard from chassis, place the mainboard on mainboard’s box
Clear the CMOS
Check the mainboard’s CPU socket pins are normal (should be pointing same way and pattern)
Reseat the CPU with heatsink fan as well if socket pins are normal
Test with single memory module (non-ECC, un-buffered), try with another known good memory if its same issue
Plug monitor to onboard VGA
Plug the 24 pins + 8 or 4 pins ATX power
Plug the chassis power switch to mainboard's system panel power header, and try again
If still having same issues please contact our tech support at 909-590-8308 or http://www.ASRock.com/support/tsd.asp. We can assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: user@ASRockamerica.com

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