- Next-generation desktop performance HD designed to intensify PC experience
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- 5-year limited warranty
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dosn't work 02/22/2014
? Since it don't work from the start I can't list any.
Doesn't work right from the box. This is the first time I have had a WD drive fail. However my brother had the same exact thing happen a couple of months ago. Is WD quality starting to fall? I hope not.
I have emailed Newegg to see if they will replace since it never worked. We shall see if they take care of it or I have to go to WD for warranty. We should reasonably expect items to work when they are new.
Greetings, we regret hearing that you received a drive that is not working for you. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you have received a non-functional drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
If you feel at any time that our support team can be of further assistance in providing you with a positive resolution to your experience, please do not hesitate to contact us directly and mention this Newegg review at 1 (800) 275-4932, or via our support website at:
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