Single review: ASUS RT-N16 Wireless Router 802.11b/g/n DD-WRT Open Source with USB Storage, Printer And Media Server

ASUS RT-N16 802.11b/g/n Gigabit Wireless Router up to 300 Mbps DD-WRT Open Source support with USB Storage, Printer and Media Server

Up to 300 Mbps Wireless Data Rates
Powerful CPU provides a high-performance throughput
Support up to 300,000 sessions for extensive P2P clients
USB 2.0 port: All-in-1 printer server and FTP files

Horrible router. 02/25/2014

This review is from: ASUS RT-N16 802.11b/g/n Gigabit Wireless Router up to 300 Mbps DD-WRT Open Source support with USB Storage, Printer and Media Server

Pros:

None at this time.

Cons:

Pretty upset at ASUS at the moment. I called to get it replaced, two reps have hung up on me, they make me go through the same steps over and over and they won't replace this defective router. It keeps dropping connection, I updated all firmware, I even flashed custom firmwares, same thing. I want someone to contact me or offer some real help. I have asus motherboards, usb modems, monitors, and I don't feel this is the way I should be treated. I constantly get dropped connections and I want this problem rectified.

Manufacturer Response:

Dear Fernando,

We are sorry to hear your experience. Please contact me and provide the troubleshooting steps you've done so far (in details) so that I may offer you a different suggestion. My email is cl-celeste@asus.com; please include case#3507321 in the subject line and provide me your router's serial number. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

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Fernando P.
Verified Owner
Owned For: 1 month to 1 year

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