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Shuttle Computer > 
Item#: N82E16856101469
Shuttle SS56GV3 Intel Pentium 4 / Celeron Intel Socket 478 SiS 661FX SiS Mirage Barebone
  • Intel Pentium 4 / Celeron Intel Socket 478
  • SiS 661FX SiS 963L
  • 2 x 184Pin DIMM DDR 400/333
  • SiS Mirage

1 out of 5 eggs Shuttle Warranty Support Worst 12/28/2005

This review is from: Shuttle SS56GV3 Intel Pentium 4 / Celeron Intel Socket 478 SiS 661FX SiS Mirage Barebone

Pros:

This is an excellent machine. Quiet fast, good looking. I have built over 5 of these (over 25 other Shuttle models). Rarely they break down -one did 3 days after setup-no video, fan full blast - means something vital died on motherboard. Other unit ordered at same time is fine 2 weeks later

Cons:

I filled out form on Shuttle web page to get RMA. 8 days later still no response, even after I complained by telephone. They found my note and "sent it to Shuttle Main office. That was 2 days ago. I already purchased another unit moved HD, RAM to new unit and that works fine. Now I'm waiting for Shuttle to give me an RMA so I can ship it for exchange

Other Thoughts:

While Neweg was doing RMA replacements this got done quickly w little time wasted. Now that you must deal w Shuttle - it's unbelievable. DO NOT BUY Shuttle machines if you must rely on them to do the RMA's. Terrible way to run a company. Too bad the units are very good and they rarely fail but when they do...

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  • Dan T.
  • Verified Owner
  • Owned For: 1 day to 1 week


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Item#: N82E16856101469
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