- Maximum performance for power computing
- Dual processor,Dynamic Cache
- Rock-solid Mechanical Architecture
- Height: 9.5mm
- 5-year limited warranty
These are getting less reliable
07/17/2014
This review is from: WD BLACK SERIES WD5000BPKX 500GB 7200 RPM 16MB Cache SATA 6.0Gb/s 2.5" Internal Notebook Hard Drive Bare Drive
Pros:
We have a handful of these drives. When they get past the first hour they work great and seem to be lasting.
Cons:
About 40% are DOA for whatever reason. Problem is we were keeping these as spares and they didn't get tested when they arrived. What a surprise when you put a brand new drive in a machine and all you hear is the disk grinding.
Overall Review:
Be sure to test these when they arrive.
Manufacturer Response:
Dear Robert, we apologize for the continued inconvenience you have experienced with your devices. We understand your concerns you have raised and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. You may replace your devices online by visiting the following link.
“How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty”: http://wdc.custhelp.com/app/answers/detail/a_id/8
If we can be of any assistance to you directly by email or phone, you may contact us and reference your Newegg review at (800) 275-4932, or via our support website at: http://support.wdc.com/rs
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