Single review: HIS IceQ X² Turbo Boost Clock Radeon R9 270X 2GB GDDR5 PCI Express 3.0 x16 CrossFireX Support Video Card H270XQMT2G2

HIS IceQ X² Turbo Boost Clock Radeon R9 270X 2GB GDDR5 PCI Express 3.0 x16 CrossFireX Support Video Card H270XQMT2G2

2GB 256-Bit GDDR5
Core Clock 1100 MHz
Boost Clock 1140MHz
1 x DVI 1 x HDMI 2 x Mini DisplayPort
PCI Express 3.0 x16

2 DOA 12/07/2014

This review is from: HIS IceQ X² Turbo Boost Clock Radeon R9 270X 2GB GDDR5 PCI Express 3.0 x16 CrossFireX Support Video Card H270XQMT2G2

Pros:

Metal shroud and smaller than other R9's.

Cons:

First one I received from Newegg was DOA, but a ticket through HIS suggested it was simply a bad driver. After waiting for new drivers and doing a clean install of windows the problem persists. Card runs fine until you try to game on it. Doesn't matter settings or if fan is at 100%, once the game opens I have about 30-40 seconds before the card overheats and hangs up. According to CCC the card gets to around 80C when this happens.

I RMA'd through Lexy Pacific as per HIS instructions and the 2nd card does the exact same thing. Luckily my relative had a different brand R9 and we swapped cards. His R9 works perfectly in my rig and my HIS R9 has the same problem in his rig.

I sent this information to Lexy Pacific and they responded that I now have to go back through HIS before we can proceed. The first RMA was a relatively quick process, but with the holidays coming up I'm pretty sure it'll be another month before I get a new card...

Overall Review:

Doing a quick Google search it appears there was a bad batch of these R9 cards and the overheat issue is fairly common. I'm just hoping HIS doesn't try to give me the run around and I actually get to use this card.

Manufacturer Response:

Dear Valued Customer,
We are sorry for your situation and suggest you try to check following steps.
1. If possible verify the HIS graphics card on another working system or verify another working card on your motherboard. Need to ensure that the platform is no problem.
2. If you need further assistant, please feel free to contact our customer service department directly.

Best Regards
HIS Customer Service (webenquiry@hightech.com.hk)

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