QualityCarAudio Seller Profile 877-459-0701 Email This Seller See all products from QualityCarAudio
We are here to serve your needs today, and will be here for your future needs as well. With years of experience and a track record as one of the industry's fastest growing companies, QualityCarAudio has what it takes for continued success. What does it all mean? You can do business with QualityCarAudio.com with confidence.
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Standard Return Policy
All products (unless noted on our site) are sold with the full manufacturer's warranty and a 30-day money-back guarantee. (There is a 15% restocking fee on all non-defective opened/unopened items). However, we do not accept returns for opened and non-defective headphones or earphones, no exceptions.
Prior to returning any item, please contact the manufacturer to confirm the item is defective.
Dead-On-Arrival Products: For orders that are Dead-On-Arrival (D.O.A.), Quality Audio will arrange for a same item replacement, once it is sent back by the customer.
Please make sure you inspect the package and complete shipment for any damages before you accept or sign for the shipment, Quality audio will not be held responsible for any damages incured during shipping. Only if it was requested to have special insurance on the shipment we can ask the carrier to pay for the damage merchandise.
Return Shipping Costs:
You are responsible for shipping any return product to the Quality Audio return warehouse. In the event you are exchanging a defective product for a new product, Quality Audio will provide & pay the outbound shipping costs for replacement merchandise. Returned merchandise must arrive no later than 10 days after we provide you with a Return Authorization Number. Any items that are returned for Store credit or Refund and were part of any free or reduced shipping promotion will be assessed the actual shipping cost. Please Note: Customers will receive less than a full credit on any merchandise returned to Quality Audio as refused or undeliverable (excluding freight carrier damaged goods) due to the actual shipping costs incurred by Quality Audio. You will not be refunded the to & from actual shipping charges plus up to a 20% restocking fee.
Please include the following information when returning an item:
1. Your RMA number (printed on outside of box) 2. A copy of your original invoice (inside of box) 3. A note stating if you would like a return for credit or replacement.
Return Shipping Costs
You are responsible for shipping any return product to the Quality Audio return warehouse. In the event you are exchanging a defective product for a new product, Quality Audio will provide & pay the outbound shipping costs for replacement merchandise. Returned merchandise must arrive no later than 10 days after we provide you with a RMA