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Seller#: 0UH4F84UC3BQEJEB9

Tuksy Seller Profile 949-502-8222 Email This SellerEmail This Seller  See all products from Tuksy See all products from Tuksy

All orders received from Newegg before 3:30 PM PST Monday through Friday routinely ship the same day!

If you need something overnight and want to make sure you are going to get it in time feel free to give us a call at (949) 502-8222 (se habla español) so we can put you at ease!

Tuksy is an online retailer specializing in enterprise level datacenter and network security products. We are committed to providing the best products at the lowest prices! Exceptional customer service is in our DNA and we look forward to the opportunity to exceed your expectations!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (29 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 25 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/29/2015

Rating + 5 Great Seller

Shipment was shipped fast. They even called to let us know that they shipped it.

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Order Date : 12/1/2014

Rating + 5 Couldn't be happier

Product arrived in perfect condition and sooner than I expected. Thanks!

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Order Date : 6/21/2014

Rating + 5 Great price and shiping

Exactly as described, very well packed, and a great price.

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Order Date : 7/9/2014

Rating + 5 Great service

Seller worked to get the hardware delivered to compensate for a delayed transaction process - upgraded shipping to get it to me by a critical timeline- was very happy and product arrived as expected.

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Order Date : 6/5/2014

Rating + 5 No problems!

Was a little wary of purchasing from seller, as there weren't many reviews on newegg, but for the item they had on sale though, I couldn't pass it up. Item arrived today and is perfect! Thanks Tuksy!

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Order Date : 5/27/2014

Rating + 5 Great service, A+++

I had an error with my shipping address. I contacted the company and they immediately made the correction and actually dropped the item off the same day (By coincidence they happen to be close by my office). Amazing service!!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Returns are only accepted 30 days from the date of shipment.
    RMAs (Return Merchandise Authorizations) are good for 15 days from the date of issue. After that anything received in our warehouse will be refused. If you are still within the 30 day ship window you can request another RMA, if not the item is no longer returnable.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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