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Seller#: 0UHZRBI9FMWLWG449

antonline.com Seller Profile 877-293-9797 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from antonline.com See all products from antonline.com

ANTOnline.com is a national provider of Computer Server & Desktop components and peripherals. We specialize in Data Center Servers and related Components.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8,813 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6,938 Reviews
newegg
79%
Good Rating + 4 825 Reviews
newegg
9%
Average Rating + 3 202 Reviews
newegg
2%
Poor Rating + 2 136 Reviews
newegg
2%
Very Poor Rating + 1 712 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dylan M.
Order Date : 6/6/2016

Rating + 5 Great Experience

Very prompt and package came well packed

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Lawrence C.
Order Date : 6/7/2016

Rating + 5 Happy with transaction

Arrived quickly and well protected, would definitely recommend them as a seller and would not hesitate to order from antonline in the future as long as the price is right!

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Richard C.
Order Date : 6/7/2016

Rating + 5 128 GB CHIP

I bought this for my Samsung Galaxy S7 edge. Works great. Also comes with SD Card adapter.

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Anonymous
Order Date : 4/25/2016

Rating + 1 Remains to be seen UPDATE: I have seen. It took Antonline 3 weeks to send me an RMA #. Don't do business with Antonline!

I received my new Lenovo computer right on time. Packaged fine. Three days into loading my software, strange things started happening. Jumping curser, can not right click on icons I put onto desktop, pop-ups stating things like "UUID type is not supported", " windows couldn't connect to the ... service", "the ... service did not respond in a timely manner", and here's a good one:" microphone not set up for Cortanana". The computer came with Windows 10! If I am filling out a form such as this "Comments" form and I have to backspace to delete when I continue typing the computer automatically underlines everything from that spot on that I am typing with a red squiggly line. I will be typing say, in Word, and all the sudden, the window I'm in will miminize and/or disappear or my cursor will jump a few paragraphs up at random. Newegg said the computer came from a third party (Antonoline) and sent an email to them on my behalf. I have received an email from third party -- so I'll update how this is handled later. How am I to retrieve the time spent on loading my software onto this new computer that I now must reset to factory settings to return and time to return it and wait for another????? I'm definitely not happy especially since I have been through two months of trying to fix my old computer problems until I finally said, screw it, and bought another!? UPDATE: Two phone calls to Antonline revealed they did not want to talk to me but instructed me to go online and fill out the return authorization and wait for an RMA. It took 3 weeks for the RMA # to be sent to be. I have been using my computer I bought from Best Buy for over a month without issues. I believe this computer may not have been manufactured with Windows 10 but rather Antonline sold me a refurbished computer and put Windows 10 in it. Best Buy told me from the issues I described, the motherboard was bad. Antonline didn't want to talk to me. Who would want to deal with a company like that?

1 out of 1 people found this review helpful. Did you? Yes No

Don L.
Order Date : 6/3/2016

Rating + 5 Very Good

Ordered ZyXEL range extender, got it quickly and works as described. So I would purchase again from this seller.

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Mary V.
Order Date : 6/7/2016

Rating + 5 Excellent experience.

Computer was delivered in a timely way with
no problems at all. Very satisfied!

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Anonymous
Order Date : 6/7/2016

Rating + 5

Fast delivery. Great product. Cheap price. Would happily do business with them again.

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George O.
Order Date : 6/18/2016

Rating + 5 Good experience

Not only did I receive my order quickly but I saved a good amount of money. I would recommend and buy from Antonline again. Thanks

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Mark C.
Order Date : 6/7/2016

Rating + 5 Impressed with turnaround on order of 2 ThinkPad laptops

Shipped same day as order and received when expected.

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Carlos N.
Order Date : 6/4/2016

Rating + 5 Awesome Service

The item was delivered before it's due date. Box arrived in perfect condition and all materials were inside. There were no issues with the device and it is still running perfect. Could not be happier.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All returns must include the following:

    Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
    Original intact UPC barcode. Do not cut out the UPC code until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.

    Valid Return Merchandise Authorization (RMA) written on the shipping label.

    Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.

    The return must be complete and include all accessories (transformers, antennas, remote control, batteries, software disks, etc.)

    Manufacturer documentation (manuals, warranty cards, registration information, etc.)

    The RMA number must not be written on the original manufacturer's packaging or box. Please write the RMA number on the label used to return the item or the brown shipping box. Items received with any writing on the original manufacturer's packaging or box will be refused and returned to you at your cost and without credit approval.

    Returns

    To begin the return process on an item you change your mind about, you will first need to obtain an RMA number. Click here for directions on receiving an RMA //www.antonline.com/request_rma.php

    (If you think you may have received the wrong or a potentially defective product, you can also request an RMA, return and we will refund in full if the item is determined to be incorrect(not matching the order placed online) or defective upon return inspection.
    Please note that ANTONLINE.com does not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product.

    Basic Return Policy

    Unless otherwise stated below, you have 30 days from the date of your order placement (regardless of when you actually took delivery of the product) to get a valid RMA from our website and return to our returns warehouse. Only one RMAis issued per return. When it expires
    (30 days from purchase), you may no longer return your product. Returns received after 30 days from purchase will be refused.

    If you are ineligible for an RMA, contact the manufacturer directly or check any applicable warranty you might have for other potential return opportunities. Note that we have no control over the manufacturer or other entities related to your product, and cannot guarantee their return policies. See the Manufacturer Contact List at the bottom of this page.

    Except as provided for verified defective products (See Special Returns Policy for Defective Products below), you will be responsible for all shipping charges for returns sent to our Returns Warehouse.

    Upon our acceptance of the merchandise in like new condition and in strict conformance with the basic criteria and basic returns policy listed above, the purchase price will be credited to the purchaser for the original purchase by Newegg
    in accordance with Newegg's specific refund policy. Please allow up to 14 days from shipment for your return to arrive at our Returns Warehouse. Note: Delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.

    The risk of loss for the product being returned shall be with you at all times during the shipment of such product to the returns center and with respect to any shipments from the returns center back to you, the original distributor or manufacturer, or any buyer through the liquidation process. Title to the product being returned will remain with you at all times and transfer from you to the original distributor, or a third party in the case of a liquidation of the return, only upon receipt of the produ

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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