Pros: I have this same hard drive in my laptop and its been in there for 6 years no problems my advice to greatgm is not to avoid toshiba hard drives but to avoid acer they are the bottom feeders of the laptop industry mean while toshiba is at the top making quality products i would advise everyone to run out and buy toshiba its money well spent

Cons: as for what caused greatgm's hard drive to crash it could be a number of things such as a virus, overheating, a flaw with his acer there are many things that could have caused this so to say it was toshiba making a bad product is crazy find out what caused it then put the blame where it belongs and fyi every hard drive has flaws on it the hard drive rewrites around them so if he had the restore disk or even waited on the warranty he wouldnt be out any money its his stupidity he went out and bought another one but with the restore disk there was a chance he could restore it and the problem would be solved note this doesnt work everytime either but it can work