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Corey M.

Corey M.

Joined on 01/28/07

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Product Reviews
product reviews
  • 2
Most Critical Review

ASUS warranty support is horrible

ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: Never worked as it should

Cons: From the start I've had issues running sli. I would need to reboot after a cold boot in order for the mb to load both graphics cards. I seldom rebooted my computer so there was little concern until I moved and started shutting down my computer every night. I filed for and RMA 4 months ago and now ASUS is trying to screw me over on the RMA. They sent me a defective MB(dead 1st dim slot and dead 1st PCI slot) and forced me to send my origional back. Then they made me do an additional RMA for the faulty one they sent me only to send me another board that wouldn't even post. When I sent that one back for an RMA they declined it and said it had physical damage. I have worked in IT all my life, i'm A+ certified, and have a full tower case. There is 0 chance I damaged the MB and now they are going to try and charge me 180 bucks for a defective product they sent me as well as they have declined the RMA for the previous defective MB they sent me. I'm pretty much stuck now with 2 bad boards and i'm out $180, four months, and a bunch of time wasted on the phone. Buyer beware.

12/21/2012

Same old thing

ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: I've ran out.

Cons: I'm at a loss for words. I wrote the review on 12/21 and finally had to contact the BBB to get my issue resolved. I sent back the 3rd defective board and did another RMA. My 4th board booted up fine but had the same cold boot SLI issue as my first board. The 4th board also had a cracking sound through the audio when it booted but I was actually happy with simply having to reboot after every fresh boot and ignoring the pooping sound when booting. Far from perfect but it was better than the last 6 months of RMA's. Well, the audio just completely went out on me. Sent an email requesting a call from the last support person I talked to and they told me to call in. Sure, after 6 months of trying to get it fixed and having to contact the BBB to get any type of resolution, now I have to call the regular support number and be on hold for an hour just to start the nightmare over again.

Overall Review: If you every buy another Asus motherboard you are one brave soul and probably a little foolish.