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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,783 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,443 Reviews
Good Rating + 4 233 Reviews
Average Rating + 3 38 Reviews
Poor Rating + 2 24 Reviews
Very Poor Rating + 1 45 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Matt B
Order Date : 9/1/2015

Rating + 2 cheap drives

The seller has misstated the model number. At first it seemed like a typo but now I'm beginning to think it is deliberate. The model # is listed as ST2000GB6459 (not a valid seagate part number) while the description claimed ST3000VM003 (a 3TB drive not the 2TB).
The seller partially corrected the description to ST2000VM003 but sent me the older ST2000VM002 units initially. So far the 3 failed drives that I have RMA'd have been replaced with ST2000VM003 and those seem ok. The model # in the listing is still invalid.

It is possible that the drives are being damaged by USPS however these drives were all built in Q1 2012 so who knows where they've been or how they were stored for the past 3.5yrs.

+1 egg for accepting my RMA requests so far (3 of 5)

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Order Date : 9/15/2015

Rating + 5 Customer Service

There was an issue with a product that I had bought but the service that I received was very quick and courteously taken care of.

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Order Date : 9/25/2015

Rating + 5 Excellent Deal

Hitachi Ultrastar 3TB drive for $70 is a fantastic deal. Drive tested ok on smart long scan. For some strange reason the SMART statistics were reset on the drive. A short test was done at 20,865 hrs, but drive currently showing 0 hrs and 1 power cycle. Was there something to hide? Don't reset SMART statistics.

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Order Date : 9/4/2015

Rating + 5 Refurbished Hard Drives

goHardDrive is quick to deliver refurbished hard drives. I have bought several and haven't had any problems with the drives and the pricing is very good. I test them thoroughly myself before installation and they test as well as new drives. . I am a technology professional and highly recommend this supplier

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Order Date : 9/6/2015

Rating + 5 Trustworthy.

Shipping was even faster than the USPS delivery said it was going to be. Quality merchandise, even refurbished.

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Order Date : 9/13/2015

Rating + 5 had a bad drive and seller has so far been awesome

I had a bad drive and they were quick on the return label and for the replacement of the drive...they email and communicate with me...lots better then some of the companies I have worked with

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Order Date : 8/29/2015

Rating + 5 Good Business

Although the first drive crashed within 10 days of placing it in use, the RMA went very well and I had my server back up in as short a time as possible in a case like this. (Not related to my experience here but I am beginning to doubt Seagate drives, seems I am getting more of their drives lately that fail before they should. The last was a 3TB that was only in use for little more than 1 year.)

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Order Date : 9/8/2015

Rating + 5 Great response

I needed to return a drive as I didn't do my research and didn't realize the drive had 512 byte sector size physically. They immediately sent a prepaid label and refunded the amount after it was received by them.

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Order Date : 9/11/2015

Rating + 5 Awesome seller

I have no issues with this seller, I ordered a refurbished HDD and it came, promptly and was in perfect working order.

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Order Date : 9/2/2015

Rating + 5 Works Great.

Drive is a little noisy and gets very hot in a little bit of time. I hope it doesn't fail, but it is a refurb. :) Using it as a backup in case the main drive fails, hope this one doesn't fail first.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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