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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,539 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,246 Reviews
newegg
81%
Good Rating + 4 202 Reviews
newegg
13%
Average Rating + 3 32 Reviews
newegg
2%
Poor Rating + 2 19 Reviews
newegg
1%
Very Poor Rating + 1 40 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ron
Order Date : 8/1/2015

Rating + 1 IMO...

They are selling used drives, aka pulls. They refund the money but at those prices it's better to just buy a drive you know is new. Over the last 25 years I've ordered dozens of Western Digital hard drives and not one ever arrived with bad sectors..until now.

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baker
Order Date : 8/12/2015

Rating + 5 Quite satisfied

I was looking for an IDE drive (not too common these days) to drop in my PlayStation 2, and I found a 250 gig Seagate refurb through this seller for a great price. It shipped promptly and arrived in satisfactory condition. I would buy from them again.

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Pete
Order Date : 8/19/2015

Rating + 5 Hard Drive

Free sipping and next day delivery can't beat that beat that for the price.

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ChipBoundary
Order Date : 2/6/2015

Rating + 1 Shady Business Practices

This company has good prices and it seems at the time good customer service, but it's probably because they know what they sell is a 50/50 shot on whether it'll fail or not.

I have a Hitachi portable drive that I've had for over 5 years that hasn't quit once, zero bad sectors. Hitachi is owned by Western Digital so I know their platter source is top notch as well.

They sold me 2 drives that failed in less than 6 months, and agreed to an RMA. They emailed me to say they received my drives and would be sending the new ones out the next morning. 2 Days later I get an email saying they don't HAVE any more of my model.

I was immediately bummed and went on Newegg to find new drives. Low and behold they are selling refurbished drives of the same model I purchased. Yet.....they don't have any to send me.

Additionally, they are selling the next model up from mine for only a couple dollars more than I payed for my lower model drives less than six months prior.

Shady, just shady.

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robert
Order Date : 8/16/2015

Rating + 1 Watch Out for this Scam Artist!

HD is listed as a SATA iii drive along with a 6.0 Gbit/s transfer rate as specifications. However what i actually got isw a SATA 1 drive that benchmarked only at 1.5 Gbit/s

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gary27066
Order Date : 8/2/2015

Rating + 1 hard drives

I got two of them and both are no good.this seller doesn't check the hard drives be for sending them out.they have the buyer do it for them .they don't care

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Stan
Order Date : 8/18/2015

Rating + 5 Second purchase

I was so pleased with the product and service, I ordered a second one. Shipped quickly! If I need another hard drive, I know where to goHardDrive!

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ChrisP
Order Date : 8/11/2015

Rating + 5 Good seller

Good deal, item came as described

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Stangman7
Order Date : 8/9/2015

Rating + 5 goHardDrive Customer Service

When I first got my drive, it was the wrong one. (Same model, different P/N 3GBs instead of 6GBs). Chatted with Newegg and they sent an email to goHardDrive explaining the issue. Within 2 hours (!!!) I received a reply from MT at goHardDrive, who apologized for the mistake, sent me a RMA label for FREE return shipping, and sent out the correct drive. I received it 2 days (!!!) later via Priority Mail and the issue was resolved. I can't say enough good things about the customer service I received, and will definitely shop with them again. Thanks !

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N/A
Order Date : 8/7/2015

Rating + 5

Shipped on time, item as stated.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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