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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,891 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3,185 Reviews
newegg
82%
Good Rating + 4 493 Reviews
newegg
13%
Average Rating + 3 82 Reviews
newegg
2%
Poor Rating + 2 42 Reviews
newegg
1%
Very Poor Rating + 1 89 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Michael C.
Order Date : 9/7/2016

Rating + 1 DOA

The drive is defective, does not work at all

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JOSEPH W.
Order Date : 8/29/2016

Rating + 5 No complaints

The correct drives arrived on time and intact. I got exactly what I expected.

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Anonymous
Order Date : 9/22/2016

Rating + 1 Scam

Received hard drive in a re-heatsealed static bag that had obviously been cut open before. The drive is also listed as having a 2 year warranty in the description and on the packing slip/receipt, but on the WD website the drive comes up as OEM with no warranty.

0 out of 1 people found this review helpful. Did you? Yes No

Ryan A.
Order Date : 9/3/2016

Rating + 5 Great Customer Service. Speed of Service is wonderful.

I had a great experience with this vendor. Refurbished HD had bad clusters. Vendor had the new HD RMA setup same day it was reported.

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John K.
Order Date : 8/22/2016

Rating + 3 All good once it arrived, but don't expect any email.

I ordered a hard because (you guessed it) I needed a hard drive. Unlike Newegg orders, though, there was no communication from goHardDrive until after the drive arrived. I worried needlessly about the shipping delay, when it only took one day longer than a Newegg order.

The drive arrived in somewhat home-made packaging, but the drive was fine.

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Thomas P.
Order Date : 8/28/2016

Rating + 5 Great Hard Drives - Amazing price

The drives I purchase work well and arrived in a timely manner.

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Anonymous
Order Date : 9/9/2016

Rating + 5 As described and shipped fast

Packaged well, shipped fast, and product matched description.

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corey r.
Order Date : 9/7/2016

Rating + 5 Simply impressed

The refurb driver I purchased was packaged very well, the shipping was 3 day and that was from west coast to east coast. The drive formatted just fine and is chugging right along as a back up in a old computer I restored for kicks and grins. I will keep an eye on their stock for future bargains.

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Mark N.
Order Date : 9/15/2016

Rating + 1 Can cancel order

Newegg and this seller is a rip off. Called before they charged my card and they still charged and shipped. what a joke

0 out of 2 people found this review helpful. Did you? Yes No

Wesley J.
Order Date : 9/7/2016

Rating + 5 Expedient

Super Fast Processing and Shipping! A brilliant seller to purchase from. Seems to genuinely 'Care' if the customer is satisfied.

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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