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Seller#: 0UH4F84U4XYF7X06D

goHardDrive Seller Profile 626-593-9927 Email This SellerEmail This Seller  See all products from goHardDrive See all products from goHardDrive

goHardDrive has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it.

goHardDrive was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. goHardDrive is headquartered in La Puente, California. It is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your PC.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you. Every day!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (368 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 305 Reviews
newegg
83%
Good Rating + 4 43 Reviews
newegg
12%
Average Rating + 3 8 Reviews
newegg
2%
Poor Rating + 2 4 Reviews
newegg
1%
Very Poor Rating + 1 8 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mike_T
Order Date : 2/1/2015

Rating + 5 Supreme Customer Service

After having USPS possibly lose my package, a quick email to the seller provoked an even quicker response from goHardDrive, and the woman I spoke with quickly ensured me that a new hard drive was on its way. Who could ask for better service than that?

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N/A
Order Date : 2/18/2015

Rating + 5 Got exactly what I asked for

I will for sure buy from these guys again.The drive fit and operates as the original one.packaging wasn't lacking either.

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FredB
Order Date : 2/19/2015

Rating + 5 Amazing Super Fast Service

So far so good with this seller. Got the Seagate 2TB hard drives in 3 days with excellent professional packaging. Now I only hope that Seagate did its magic in providing reliable working hard drives to its customers (ie. me & others)

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icehouse169
Order Date : 2/19/2015

Rating + 5 Works great

Hard drive works great and I ordered Thursday and received it on Monday thanks for the fast service!

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N/A
Order Date : 2/4/2015

Rating + 5 Excellent Service

I ordered a hard drive that unfortunately was bad right out of the box. I sent a request for RMA to go hard drive and had the prepaid shipping label in 2 hours, drive was replaced promptly and is working great. Excellent service.

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DaGent
Order Date : 2/14/2015

Rating + 5 Good to goHardDrive

Excellent transaction. Product as described with prompt shipping. Would do business with again!

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N/A
Order Date : 1/31/2015

Rating + 5

Very well packaged and quick delivery.

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N/A
Order Date : 2/6/2015

Rating + 1 Do not Buy from

I purchased 2 new hard drives Feb 2015 and they have a manufacture date of June 2010!! They both are bad!

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Kelso
Order Date : 1/23/2015

Rating + 5 Super Pleased

Seller was incredibly prompt, I ordered later on a Friday and they proccessed and shipped the order the same day.

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CB
Order Date : 1/30/2015

Rating + 5 Good Customer Serivce

First drive was doa, sent replacement that worked.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    Worry Free 30-Day RMA Return
    Please contact us for RMA Request.
RMA instructions
    Email to info@goHardDrive.com to request for "Prepaid Return Shipping Label".

    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction.
    4. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included.
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