Joined on 01/14/10
Canned Air...Pretty Straightforward

Pros: It's compressed air, it works
Cons: None really, it's a little pricey I guess
Overall Review: Some people have reviewed this product and complained about freezing liquid, if you use it at an angle or upside down you might have some freezing liquid come out, not a con just operator error. Others complained about the air pressure but that feels pretty good to me as well, better than many of the others I have used.
Terrible Product, Terrible Support (IT Manager - 200+employees)

Pros: When they work, they do an okay job.
Cons: I have a dozen of these units in my company, they perform light to medium duty printing. To date, just about every single one has had incredible issues ranging from faulty drums to pickup rollers, to fusers. Brother support is trashy and insulting.
Overall Review: I won't be using any more Brother products from here on. It's a no wonder the larger more expensive printer companies beat out companies like Brother. While they're product is more expensive upfront, the reliability and service quality more than make up for it.
Good Screen Protector

Pros: These screen protectors fit really well, not like some of the cheap ones available where often times the holes never line up. They apply very well and I had no trouble applying. There are 2 protectors in the package along with a small wiping cloth and a sticker.
Cons: None really, they're a little expensive, but there are two in the package. Really, for how well they fit and how easy they were to apply, it's worth the extra couple bucks.
Overall Review: Maybe knock off a partial star for price, maybe not.
Product/Customer Service Poor quality

Pros: While it worked, it ran very well. Fast prints, acceptable scanning.
Cons: Had the printer for a little over a year, just long enough for the warranty to expire. (Of course) Now it is feeding pages crooked and tearing the adge of every sheet and then jamming. I have disassembled and cleaned/checked everything but this is definitely done for. I called tech support to see if there were any additional troubleshooting steps that could be suggested only to find out that they won't even answer the phone without a $25 charge. Really? Thanks, I'll go back to the other companies who's products last and who will actually speak with their customers.
Overall Review: A $400 printer should not be "disposable" after 1 year. A customer shouldn't have to pay to speak with basic tech support.