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Brother HL-6180DW High Speed Single Function Laser Printer with Wireless Networking and Duplex Printing
  • Verified Owner
  • neweggOwned For: more than 1 year

1 out of 5 eggs Terrible Product, Terrible Support (IT Manager - 200+employees) 04/30/2014

This review is from: Brother HL-6180DW High Speed Single Function Laser Printer with Wireless Networking and Duplex Printing

Pros: When they work, they do an okay job.

Cons: I have a dozen of these units in my company, they perform light to medium duty printing. To date, just about every single one has had incredible issues ranging from faulty drums to pickup rollers, to fusers. Brother support is trashy and insulting.

Other Thoughts: I won't be using any more Brother products from here on. It's a no wonder the larger more expensive printer companies beat out companies like Brother. While they're product is more expensive upfront, the reliability and service quality more than make up for it.

BodyGuardz ScreenGuardz HD Anti-glare Screen Protector for iPhone 4/4S NL-HAI4-0610
  • neweggOwned For: 1 day to 1 week

Pros: These screen protectors fit really well, not like some of the cheap ones available where often times the holes never line up. They apply very well and I had no trouble applying. There are 2 protectors in the package along with a small wiping cloth and a sticker.

Cons: None really, they're a little expensive, but there are two in the package. Really, for how well they fit and how easy they were to apply, it's worth the extra couple bucks.

Other Thoughts: Maybe knock off a partial star for price, maybe not.

Xerox Phaser 3300MFP/X MFC / All-In-One Up to 30 ppm 1200 x 1200 dpi Color Print Quality Monochrome Printer
  • neweggOwned For: more than 1 year

Pros: While it worked, it ran very well.
Fast prints, acceptable scanning.

Cons: Had the printer for a little over a year, just long enough for the warranty to expire. (Of course) Now it is feeding pages crooked and tearing the adge of every sheet and then jamming. I have disassembled and cleaned/checked everything but this is definitely done for. I called tech support to see if there were any additional troubleshooting steps that could be suggested only to find out that they won't even answer the phone without a $25 charge. Really? Thanks, I'll go back to the other companies who's products last and who will actually speak with their customers.

Other Thoughts: A $400 printer should not be "disposable" after 1 year.

A customer shouldn't have to pay to speak with basic tech support.


Mike M.'s Profile

Display Name: Mike M.

Date Joined: 01/14/10

  • Reviews: 4
  • Helpfulness: 1
  • First Review: 10/10/12
  • Last Review: 04/30/14
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