Pros: price...quality works great

Cons: not free

Overall Review: works right out of box...inexpensive

Pros: Newegg is great!Awesome customer service

Cons: Netgear WPN511; Have a Dell Inspirion 1150 CELERON 2.4 GHZ xp sp3 installed.... Installed software from Netgear website; followed instructions from software. When card was inserted it locked up/froze the computer. After a few minutes I popped card out and blue screen came up and computer shut off and re-booted. Since this is a refurbished product it comes with Netgear e-mail tech support via their ticket service only. You have to submit a problem ticket and wait for their response in their system. The first response was that this card is meant for xp sp 2 and not 3. SO I uninstalled sp3 and reverted back to sp2. Exactly the same thing happened. Next They said that I needed to download the earlies drivers for this card. Take into consideration the time spent uninstalling software, downloading, etc you get the picture... Finally I called newegg for a refund, and the customer service was fantastic

Overall Review: Newegg exceded my expectations for excellent customer servvice. Thanks newegg I will definitely buy from newegg again.