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Pros: Feels like good quality hardware.
Cons: DLink "support" is all talk and no action. They made a public show by responding to my previous 2 star review here, what they have not done is respond at all to the customer service ticket CSP14024012 I created before posting my previous review.
I've checked my inbox and my spam folder every single day. No response from them.
I went back to the mydlink website today to see what the status of my ticket was, and guess what? There is no way to view status of a customer support ticket on mydlink - because you can't create an account to log in if their junk software can't find your camera!!!
So they give you a CS ticket # that you can do absolutely nothing with because of the Catch 22 they've created.
DLink has lost me as a customer. It's sheer idiocy to require that their software work properly before I can even create an account to track the software problems I've encountered.
Pros: Seems like good hardware. It feels solid, and the video looks quite good. Nice long power cord. The white parts are very white and the black parts are very shiny black.
Okay, I'm out of good things to say about it. Stand by for the "Get off my lawn!" part.
Cons: Some really bad software and processes. Multiply cursed by:
It triggers the "This application may not have installed correctly" errors from Windows 7 every single time the "wizard" app exits. Not confidence inspiring if you're relying on it for security.
It has the full complement of Java security warnings/errors associated with the most recent version of Java (7u51) simply because they don't sign their applets. You'll have to lower your Java security settings to their lowest setting if you don't want to be annoyed every time you use the web interface. Good luck to you if you don't use Java professionally like I do, because the contortions involved in getting rid of the warnings can be excruciating depending on your setup.
You can't create a mydlink account unless "wizard" software can locate the camera.
If you cannot create a mydlink account then you cannot use the Android app
After more than one hour of fiddling around I still cannot get their "wizard" software to recognize the camera. It doesn't matter if the camera is on the wifi or plugged into the router with the supplied cable, it doesn't see it.
That's pretty strange considering that I'm connected to the camera through its web interface and from my browser I'm able to configure the camera, monitor the video, and I even successfully upgraded the firmware on it.
I've run the "wizard" software on 3 different computers, and on each one I've connected the camera to the wifi and then to the router using the supplied cable. After connecting it, I confirmed that the camera is present by browsing to it in Firefox or IE. It always works. The "wizard" software never finds the camera.
I opened a customer service ticket with them, if I get the "Are you sure it's plugged in?" response, back in the box it goes.
Other Thoughts: The only reason it's not in the box and on the way back already is that I've got other Dlink products and I really like them. The hardware is good quality and I've never had one of their network cards, routers or APs fail on me even after many years of use.
I've never had to interact with their application software, so the level of crapitude took me by surprise.
It doesn't help the level of annoyance that they don't have native level English speakers translate the strings in their software. If they're going to force users to have to deal with technical issues/details just to get a stupid account created, they should at least do them the courtesy of translating stuff like "...configure your IP Camera with IP address matched your network settings." using The King's English :\
I'll post an updated review if I'm ever able to get it fully working.
This review is from: Logitech M570 910-001799 Black 1 x Wheel USB RF Wireless Laser Trackball
Pros: Super convenient for using laptop with a lap desk or on a couch.
Cons: It worked great for several months, but the buttons fail.
If you check the Logitech support forums you'll find quite a few people like me who have encountered failing button switches. It randomly registers double clicks even when you only single click, and while dragging, it randomly stops dragging or won't even start the drag.
It's so bad that I can no longer drag and drop files at all. Sometimes the click doesn't register even after trying multiple times - and about 2/3 of the time it will register a double click and open the file instead of moving it.
I also have one at the office which is only a couple of months old, it's still working okay but every once in a while it seems to have a mind of its own. I think it's going the same way. Glad I didn't pay for that one.
I'm online now to buy an Anker wireless mouse. This will be the first time I've bought a mouse from someone other than Logitech since 1988, but I don't need any more $50 paperweights and/or hassle of RMA/shipping/being without the device.
Other Thoughts: I've still got one of the original Logitech 3 button mice - the big, wide clunky ones. It still works. I wish this trackball still did, it was great while it lasted.READ FULL REVIEW