Pros: Now that I've owned this device for about 4 months, I can appreciate it even more. I've tried a number of the packages and I'm able to see my photos and watch videos on all of my devices - anywhere I have an internet connection (usually a strong wifi signal is very helpful). I can sync files with their Cloud Station software, and although it's a little slower than Dropbox, my files are on my server and not someone else's that's out of my control and prevue. A large part of the popularity of Synology is the software that accompanies their NAS systems. Although not perfect, it's wonderfully thought out and with a little bit of tweaking, runs great. Phone support is always there, but not great. There are forums that are sometimes helpful, and with a good bit of patience, it's a smooth-running, mean NAS machine. The website is good and they are regularly updating their software packages. I'm very happy with it.

Cons: I found that I have to use their proprietary SHR (Synology Hybrid RAID), so I won't ever be able to move these drives intact to a non-Synology NAS. On the plus side, SHR doesn't waste as much space as RAID 5. I would recommend using this from the start with mixed size drives and save yourself a lot of time rebuilding your RAID as an afterthought

Overall Review: If you've decide to buy the DS412+, stick with NAS-compatible drives (i.e., WD RED drives). They run cooler. I haven't had them for a very long time, so can't comment on reliability, but they're manufactured with NAS in mind. So if you're already investing a good chunk of $$ in your NAS, why not go the extra mile and get NAS hard drives?

Pros: looks nice. good price, but....

Cons: Didn't last that long. not to be used for any heavy duty blending - it'll break

Pros: works perfectly. please note - the additonal usb connector will not work with the phone. why buy some junk connector for your expensive phone when this seems top notch!

Cons: none

Overall Review: a bargain!

Pros: i love it fast transfers

Cons: pretty small - hope i don't lose it

Pros: puts wd drives to shame. just pop it into my external docking station and it flys. great for both ntfs and mac os.

Cons: none

Pros: non on this item

Cons: ran extremely slow, so i tried to but couldn't not reformat at all. now i have a brick on my hands. have to call wd to get this working again.