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Kaelan Y.

Kaelan Y.

Joined on 02/16/12

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Product Reviews
product reviews
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Most Critical Review

Horrible buy

ASUS Laptop Intel Core i7-4500U 8GB Memory 1TB HDD NVIDIA GeForce GT 745M 15.6" Touchscreen Windows 8 64-bit Q550LF-BBI7T07
ASUS Laptop Intel Core i7-4500U 8GB Memory 1TB HDD NVIDIA GeForce GT 745M 15.6" Touchscreen Windows 8 64-bit Q550LF-BBI7T07

Pros: Crisp display Nice graphics card Excellent battery life (About 7.5hrs on power saving mode)

Cons: Literally everything else

Overall Review: After owning the laptop for a month, I had to ship it to ASUS for a keyboard issue and the touchscreen not working (it skips keys randomly, so as I'm typing my words will strt to lok like ths). They shipped it back with another faulty keyboard (the backlight didn't function). I forgot to mention, it took them 27 days to fix it the first time. I called the day after I received the laptop and told them about the backlight. I sent it back in and after dealing with customer support, I had them agree to have the turn-around under 7 days this time. It still took 10 days (not including the free 2 day shipping they gave me). Here I am, 8 months into owning this laptop, and I regret purchasing it. When I got the laptop back the second time, the down arrow key fell off a few days later. I'm not even kidding. I opened the laptop, and the key literally fell out. It is back to skipping keys again as well. And NOW I'm having a huge issue. The laptop only boots about 1/25 tries. I press the power button, and I get a black screen. I repeat about 20 times, and after trying and trying and trying, it will finally boot. I absolutely do not recommend this laptop to anybody.