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Acer Aspire AS5560-7402 Notebook AMD A-Series A6-3420M (1.5GHz) 4GB Memory 500GB HDD AMD Radeon HD 6520G 15.6
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Very inexpensive laptop, quad-core, with Win7 (Win8 now with promotion). Good starter platform, with minimal bloatware - I had chosen this as a "starter" laptop for my middle school-aged child. As always with Newegg, ultra-fast shipping and excellent service.

Cons: Very disappointed with the overall platform and component integration. Windows 7 loadset has failed multiple times and even after several restores as well as a clean reload with MS TechNet media. I'm still having significant issues. Thus far, I have had:

1. Several unrecognized system components in the base loadset and even after loading ALL drivers from Acer's support site for this model
2. Unexplained freezes or hangs during normal operations, including the inability to fully shut down the system (hangs on final power off, requires a hold of the power button to fully shut down)
3. Very little manufacturer-provided support options, including the inability to obtain .INF or factor images for the base loadset. Additionally, driver packages seemed to be incomplete and there lacked an overall implementation priority or restoration guide following a clean install
4. A little bit picky, but the touchpad on the laptop was finicky; at times the corners responded slow or not at all and overall sensitivity was inconsistent. This was experienced with both the factory driver as well as Win7 drivers. I ultimately bought a USB keyboard and mouse combo to use with the system.
5. Finally ... and currently, the laptop will simply not load windows at all. Hangs following initial post, and even attempts to access BIOS-based boot order fail. This unit will be RMA'd ...

A minor nit is that the integrated graphics - which could be very good - is limited to 512MB. Not a huge deal with most day to day operations, but if you're looking for any graphics-intensive work, you may be better served by another platform.

Other Thoughts: I did notice that no more than two to three days following my purchase, Newegg discontinued this item. Kudos to them for taking this action, as this particular brand' s model isn't consistent with the quality and reliability I've come to depend on from Newegg. However, it was a bit frustrating as I would have likely chosen an alternative solution had I known ...

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Jeremy B.'s Profile

Display Name: Jeremy B.

Date Joined: 11/03/01

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 11/26/12
  • Last Review: 11/26/12
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