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Chad W.

Chad W.

Joined on 06/25/04

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Product Reviews
Seller Reviews
product reviews
  • 17
Most Favorable Review

Good Service From Rosewill

Rosewill RC-216 PCI Express eSATA II x 2 / ATA 133 x1 RAID 0/1/0+1/JBOD mode Controller Card
Rosewill RC-216 PCI Express eSATA II x 2 / ATA 133 x1 RAID 0/1/0+1/JBOD mode Controller Card

Pros: This is an inexpensive option to add some eSATA (or internal SATA) ports and an additional internal PATA header to your PC. It is not a high performance RAID card, but anyone would be foolish to expect that for the price range. While some folks have experienced some frustration with Rosewill support, I actually had a good experience with them. It did take a great deal of persistence and a fairly high level of tech knowledge, but in the end I was able to accomplish what several others here have been unable to do. I'll explain more in the other thoughts section. I've been able to run the board under Windows XP 32-bit and Vista Ultimate 64-bit with the most current available drivers. Rosewill finally provided me an updated flash utility that was compatible with version of the board.

Cons: There were some issues with using the RAID features of this adapter and some issues with using DVD burner attached to it. If you can get the most current version of firmware flashed to this board, it should correct these issues. This board uses the JMicron JMB363 chipset, and updated firmware and flash utilities can be found on Rosewill's and JMicron's websites. The problem was that the BIOS on my board was not compatible with the available flash utility. This is what eventually was corrected. These are not Cons, but I ran out of room to add this in the Other Thoughts section. Error Messages and their possible causes: 'source file NOT exist!' -- May have used a long file name 'JMicron JM36x Controller NOT Found!' -- May mean you ran utility from within Windows 'No Supported Flash Found' -- Have a version of board not supported by the version of flash utility you have

Overall Review: Check your board to see if you have version EN29LV040A. There will be an IC chip on the board that has this written on it. If you have this version, the flash utility currently posted on Rosewill's and JMicron's websites will not work. There is a new version that they have provided to me that does work. I'm sure they will be posting it on their sites soon, but if you needed now, just email Rosewill's support. Hear are some other things to note when flashing your adapter. It will NOT work from within Windows. You must boot to DOS using a bootable floppy, CD/DVD, or USB flash drive. Also, ALL file names must be in 8.3 format as long files names are not recognized by the utility. The update BIN file provided uses a long name, so you must rename it to something shorter. Since I'm out of space in this section, I'll put some common error messages and their possible causes in the 'Cons' section.

12/19/2008
Most Critical Review

ASUS Support is the WORST!!!

ASUS Black 12X Blu-ray Burner SATA BW-12B1ST/BLK/G/AS
ASUS Black 12X Blu-ray Burner SATA BW-12B1ST/BLK/G/AS

Pros: None. Maybe it will work in your PC. If it doesn't, don't expect any assistance from ASUS.

Cons: * Drive is not compatible with the chipset on my motherboard * Drive cannot be returned due to rebate * ASUS Support is horrible - They don't know how to read, they refuse to offer a solution, when I offer solutions they ignore me.

Overall Review: My PC has an ASUS DVD drive in it which works just fine. I also have an older, slower Sony BD-RW drive that works just fine, which I was going to replace with this faster ASUS BD-RW drive. When I connect the drive to my PC, it is seen in the BIOS, it is seen in device manager, and Windows automatically installs the driver for it. When I insert a disc of any type into the drive, it continues to report that no disc is inserted. First let start with the initial contact to ASUS, I received the automated confirmation that my ticket had been submitted. I waited over a week with no response. Finally I resubmitted and got a response in a few days. The response started out with "I understand your problem is ...." They were completely incorrect with their restatement of my problem. I would refer back to my problem description pointing out the details they had failed to comprehend. Overall there were a total of 8 responses from them where they continued to misstate the problem each time until finally they simply refused to help me and said I needed to replace my computer for the drive to work. Additionally throughout the series of emails, they would ask me for information that was already in the ticket, and in fact had been a required field in the ticket submission form. The ASUS support website has no updated drivers or firmware for this drive. Yet one of the misguided suggestions by their support person was to upgrade the driver. They should really check their own website before making invalid suggestions. While this drive is an internal drive that uses a SATA cable to attach, one response told me to use a different USB cable to connect the drive. Where do they find these complete fools for tech support? My motherboard is an AMD based system using the 890GX chipset, but when I attach the drive to a different motherboard from the same manufacturer with the 990FX chipset (a friends system), the drive works just fine. Due to this bit of information, it seems that a firmware patch to the ASUS drive should be able to resolve the issue. ASUS refused to even consider this as an option, and completely ignored my suggestion to that every time I suggested it. Due to ASUS’s slow response to my support request, the rebate was already submitted in order to beat the submission deadline. Because of this, I'm now in a situation where I'm unable to return the drive to Newegg. I asked if ASUS could supply me a replacement drive with similar features that is compatible with the 890GX chipset. They basically told me to replace my motherboard to get their drive to function properly. ASUS has been unable to direct me to any documentation that I may have been able to review prior to my purchase that would have indicated this drive’s incompatibility with the 890GX chipset, and yet has refused to provide me any solution short telling me to buy a new computer at my own expense. What a ridiculous excuse for product support!!!!

It works but could be better

Anker PowerLine Lightning Cable (3ft), Apple MFi Certified High-Speed Charging Cord Durable for iPhone 11/ 11 Pro/ 11 Pro Max/ XS / XS Max / XR / X / 8 / 8 Plus / 7 / 7 Plus, and More
Anker PowerLine Lightning Cable (3ft), Apple MFi Certified High-Speed Charging Cord Durable for iPhone 11/ 11 Pro/ 11 Pro Max/ XS / XS Max / XR / X / 8 / 8 Plus / 7 / 7 Plus, and More

Pros: It charges Apple products.

Cons: It easily developes kinks. It does not charge as fast as some other chords I have using the same power adapter.

Overall Review: It's an okay cheap cord, but not spectacular.

Great over the ear headset! Good sound quality, effective noise cancellation, intuitive operation

Rosewill Active Noise Cancelling (ANC) Wireless Bluetooth Headphones Over Ear Headset, Foldable and Portable for Travel - Audiowave H9000
Rosewill Active Noise Cancelling (ANC) Wireless Bluetooth Headphones Over Ear Headset, Foldable and Portable for Travel - Audiowave H9000

Pros: Everything I had hoped for and more. Sound quality is clear, noise cancellation functions as expected, simple to operate. Fit and finish seem great for the price point. It comes with all the accessories you need, a USB cord to charge, a 3.5mm headphone cord for devices that don't have Bluetooth, an adapter for airplane headphone jacks, and a nice storage bag.

Cons: Nothing I have found at this point.

Overall Review: Great affordable over the ear headset with active noise cancelling.

No Privacy

eufy BodySense Smart Scale with Bluetooth, Large LED Display, Weight/Body Fat/BMI/Fitness Body Composition Analysis, Auto On/Off, Auto Zeroing, Tempered Glass Surface, Black/White, lbs/kg/st Units
eufy BodySense Smart Scale with Bluetooth, Large LED Display, Weight/Body Fat/BMI/Fitness Body Composition Analysis, Auto On/Off, Auto Zeroing, Tempered Glass Surface, Black/White, lbs/kg/st Units

Pros: It measures your weight.

Cons: You cannot just use the app on your phone for the more advanced body composition features. You must establish an online account where all your information is recorded. I don't want my information recorded or tracked in any way. I just want to know what the statistics are at moment I'm standing on the scale, but the app will not allow you to do anything unless you create an account.

Overall Review: I should have just kept using my old scale which worked perfectly for displaying my weight. Waste of money.

Doesn't really work

Car GPS Anti-Tracking Blocker Signal Shield Screen Positioning System
Car GPS Anti-Tracking Blocker Signal Shield Screen Positioning System

Pros: It confuses the GPS enough that it reduces the accuracy of your location and is unable to determine speed.

Cons: The GPS still knows where you are with enough accuracy to follow you on the route you are traveling.

Overall Review: I tested this both with the vehicle's built in GPS, which didn't seem to be affected very much. There was a warning the showed up on screen about GPS signal, but it tracked along with my travels perfectly. I also tested this with a GPS application on my cell phone. I had the phone sitting directly next to this device. It was unable to determine my speed, and the size of the marker on the screen expanded to show that I was somewhere in that larger general area, which may have been a 100 yards in diameter. Not really what I was expecting.

seller reviews
  • 3

Responsive and Fair Customer Service

Every time I contacted them for support, they were quick to respond and treated me well. The only reason I didn't give 5 eggs is that I had to contact them multiple times to keep my return processing moving forward.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory

Poor communication, product never left China

Waited three weeks before I finally reached out to Newegg. Tracking number listed on NewEgg was from 2 years ago, so Newegg showed the item as being delivered the day it was shipped. Clicking on the tracking link resulted in tracking information showing some package that was shipped but never left China. After finally contacting the seller, they stated the package had been returned by the shipping company. Despite that, they did not reach out to me until after I reached out to them. In their response, they offered to resend the item or refund the item. I clearly stated that I wanted them to resend the item. Despite this request they immediately refunded the item. Because the item was on sale for a very good price, I am unable to order the item without paying nearly twice the money. Communications were very short and without detail. The questions I asked were never answered.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory

Very Helpful & Fast Delivery

I called the seller before purchasing. They were very pleasant and helpful. I got the answers I was looking for, placed the order, and after receiving the product the questions I'd asked had been accurately answered.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory