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ASUS Black 12X BD-R 2X BD-RE 16X DVD+R 12X DVD-RAM 8X BD-ROM 4MB Cache SATA Blu-ray Burner BW-12B1ST/BLK/G/AS
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: None.

Maybe it will work in your PC. If it doesn't, don't expect any assistance from ASUS.

Cons: * Drive is not compatible with the chipset on my motherboard
* Drive cannot be returned due to rebate
* ASUS Support is horrible - They don't know how to read, they refuse to offer a solution, when I offer solutions they ignore me.

Other Thoughts: My PC has an ASUS DVD drive in it which works just fine. I also have an older, slower Sony BD-RW drive that works just fine, which I was going to replace with this faster ASUS BD-RW drive.

When I connect the drive to my PC, it is seen in the BIOS, it is seen in device manager, and Windows automatically installs the driver for it. When I insert a disc of any type into the drive, it continues to report that no disc is inserted.

First let start with the initial contact to ASUS, I received the automated confirmation that my ticket had been submitted. I waited over a week with no response. Finally I resubmitted and got a response in a few days.

The response started out with "I understand your problem is ...." They were completely incorrect with their restatement of my problem. I would refer back to my problem description pointing out the details they had failed to comprehend. Overall there were a total of 8 responses from them where they continued to misstate the problem each time until finally they simply refused to help me and said I needed to replace my computer for the drive to work.

Additionally throughout the series of emails, they would ask me for information that was already in the ticket, and in fact had been a required field in the ticket submission form.

The ASUS support website has no updated drivers or firmware for this drive. Yet one of the misguided suggestions by their support person was to upgrade the driver. They should really check their own website before making invalid suggestions.

While this drive is an internal drive that uses a SATA cable to attach, one response told me to use a different USB cable to connect the drive. Where do they find these complete fools for tech support?

My motherboard is an AMD based system using the 890GX chipset, but when I attach the drive to a different motherboard from the same manufacturer with the 990FX chipset (a friends system), the drive works just fine. Due to this bit of information, it seems that a firmware patch to the ASUS drive should be able to resolve the issue. ASUS refused to even consider this as an option, and completely ignored my suggestion to that every time I suggested it.

Due to ASUS’s slow response to my support request, the rebate was already submitted in order to beat the submission deadline. Because of this, I'm now in a situation where I'm unable to return the drive to Newegg. I asked if ASUS could supply me a replacement drive with similar features that is compatible with the 890GX chipset. They basically told me to replace my motherboard to get their drive to function properly.

ASUS has been unable to direct me to any documentation that I may have been able to review prior to my purchase that would have indicated this drive’s incompatibility with the 890GX chipset, and yet has refused to provide me any solution short telling me to buy a new computer at my own expense.

What a ridiculous excuse for product support!!!!

READ FULL REVIEW
ZyXEL 200Mbps Fast Ethernet Powerline Wall-Plug Pass-thru Adapter, Starter Kit - 2 Units (PLA4111KIT)
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: * Simple to setup, but more advanced configuration available, if you want it.
* Works as expected
* Offers decent level of encryption
* Has Pass-Through for electrical outlet

Cons: * Could be faster, but much better than what I had.

Other Thoughts: On sale at $25 for a pair, I think this is a very reasonably priced network solution.

I used these to replace some old ZyXel PL-100 units that were advertised as 85 Mbps units. These PLA4111 units are advertised as 200 Mbps. Based on my testing, these new units are 3.67 times faster without using encryption (the PL-100s didn't support encryption, so I wanted to test the same way). All other factors were kept identical when conducting the test (same electric outlets, switch ports, computers, etc.). The only difference was the actual power line adapter units. Based on this test, the new PLA4111 units are far more improved than the advertised speeds would indicate.

That being said, my N300 WiFi router was able to perform the same network test almost 40% faster than these new PLA4111 units. Considering 300 is 50% faster than 200, that again seems to be reasonable.

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Antec Three Hundred Black Steel ATX Mid Tower Computer Case
  • Verified Owner
  • Owned For: more than 1 year

5 out of 5 eggs Solid, Inexpensive Case 06/27/2013

This review is from: Antec Three Hundred Black Steel ATX Mid Tower Computer Case

Pros: I've bought and used more than 20 of these cases to build PC, and they are a great low cost case. Especially when you can find it on sale with a rebate. It's a very sturdy steel case, with plenty of locations to add fans for aggressive cooling solutions. They come with all the fasteners you may need, and the ones for the 3.5 inch bays are thumb screws, so you don't need any tools to install/remove. Overall I've found quality to be good, but occasionally UPS has gotten the better of one due to rough handling.

Cons: There are no external 3.5 inch bays, so if you want to install a media card reader or something like that, you need to purchase an adapter kit for one of the 5.25 inch bays. Antec makes one that matches the case for around $10 that I found on @mazon. The front USB ports are USB 2 only. When I first starting using this case, that is all there was, but today those ports should really be USB 3 or have a couple of each.

Other Thoughts: The box of fasteners (MB risers/screws, drive bay screws), is generally tucked in behind the side panel without the 120mm fan mounting location. If you remove that side panel, the box should be easily found. This case does not use rails to mount things in the drive bays; they just mount directly without the need for rails. The fasteners, however, are included. If those are missing, I'd recommend contacting Antec, and I'm sure they'd send you a set.

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Chad W.'s Profile

Display Name: Chad W.

Date Joined: 06/25/04

  • Reviews: 12
  • Helpfulness: 8
  • First Review: 12/30/06
  • Last Review: 01/15/15
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