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George K.

George K.

Joined on 06/11/05

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Product Reviews
Seller Reviews
product reviews
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Most Critical Review

Don't be duped like me

MSI Laptop GT Series Intel Core i7-2670QM 16GB Memory 1.5TB HDD NVIDIA GeForce GTX 570M 17.3" Windows 7 Home Premium 64-Bit GT780DXR-446US
MSI Laptop GT Series Intel Core i7-2670QM 16GB Memory 1.5TB HDD NVIDIA GeForce GTX 570M 17.3" Windows 7 Home Premium 64-Bit GT780DXR-446US

Pros: I imagine if you had one that worked you'd be pleased with most of it

Cons: Heavy and unreliable. See below

Overall Review: I spent $1,700 on this laptop about a year ago. It mostly sat on my shelf for the first 6 months until Diablo III came out. I'll be generous and say I logged between 48-72 hours on the machine before one night I put it to sleep. When I brought it back up it BSOD and from there would continually restart without ever loading windows to completion. I tried everything I could, even wiping the raid drives clean and trying to re-install windows, but it would never load the windows files. Bitter that I had to send back my large purchase with such little use, I contacted MSI who gave me an RMA number to mail it back to them. I was in luck (sarcasm), on top of my $1,700 I also got to pay $70 to ship it back to them. The turn around was quick, about a day or two after they received it I got a tracking number for it coming back my way. When I received it back it was obviously a different laptop, which is fine except for two things: it won't load a webpage in under 3 minutes, and the "warranty void if seal broken" sticker on the bottom is broken... So, I guess there goes my warranty?? In any case, what can I do now? Contact MSI again and pay ANOTHER $70 to ship it back to them??? IF they'll take it given the fact that this seal is broken? To say the least, $1,700 is a LOT of money to most people to spend on a laptop. I can't say I've ever been more upset/angry/homicidal over a purchase before in my life. Buyer beware.

10/14/2012
seller reviews
  • 1

Buyer Beware

Ordered a $500 refurbished Galaxy S7. Refurbished products are thought to have been fixed from some manufacturer issue, thoroughly tested and then resold. The thing I received was busted out of the box. The screen would have pixel fog appear and disappear. Scrolling would make text blink in and out. I didn't even get past a few pages of set up before I reboxed it to send back. We'll see how the return process goes, maybe this review will go up slightly. I'm annoyed because I wanted my phone for an upcoming trip, now that's not happening. Shipping WAS fast, for what that's worth. I'd rather it have taken another day or two and received a working product considering the money I paid. Edit: RMA was processed quickly (yay, I don't have the headache of issuing a charge back on my card), but shipping was not supplied. End result: it costs ME $10 to NOT have my new phone for my vacation. What a worthless company. Again, buyer beware.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
10/26/2016