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Frederick L.'s Profile > 
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Netgear N450-100NAS N450 Wireless Gigabit Router + High Speed Cable Modem – DOCSIS 3.0
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Finally a modem/router that works with TMC, The Motorola and Cisco modems had issues recovering the internet connection after failure or a reset in the network. User recover for this problem was to reboot both the router and cable modem, a practice not well receive by the family. TMC would not update firmware on any customer owned modem and the simple answer was to rent their equipment. Two weeks have passed and not a reboot of this modem/router.

Cons: None

Kaspersky Pure 3.0 - 3 PCs
  • neweggOwned For: more than 1 year

1 out of 5 eggs Auto Renewal on Credit Card 04/15/2014

This review is from: Kaspersky Pure 3.0 - 3 PCs

Pros: None

Cons: This product was install over a year ago and was replaced with another produce because it failed to perform as advertised, i.e fail to stop malware. Last month a charge of $99 was on the credit card for an automatic renew Kaspersky. Not the way to do business, we were unsuccessful in reversing the credit card charge. Buyer beware.

ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs TWC or modem? 04/10/2014

This review is from: ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem

Pros: None

Cons: The basic problem is the modem reboots randomly and link fails to reestablish TCP the connection. This begs the question, who's has responsibility to perform error recovery. The first thing I would do is download the latest firmware for the modem if there is a newer release, but that's not an option for the customer. The ISP provider must perform the upgrade, but TWC doesn't upgrade customer modems. What is your options with TWC, put the modem and router on a plug that's control by a switch to reboot after failure. Motorola should provide the customer an option to upgrade the firmware like most other products. Answer: Connected to TWC, rent there modem or use some other networking option if possible. With TWC don't purchase a modem.


Frederick L.'s Profile

Display Name: Frederick L.

Date Joined: 01/27/08

  • Reviews: 9
  • Helpfulness: 4
  • First Review: 08/12/09
  • Last Review: 05/07/14
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