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This review is from: LOGITECH G502 Proteus Core Tunable Gaming Mouse
Pros: * Large, great for large hands.
* Button placement excellent, can reach all buttons without issues.
* On the fly profile switching, can save profiles to mouse itself.
* Weights add that little 'drag' to get the feel right.
* Great for gaming or browsing, the sniper button is your best friend.
Cons: The left click switch may be too fragile, mouse switch failed after a year. (As of this review I am still waiting for RMA replacement.)
Other Thoughts: The mouse is plain great, has easy-to-set features and adjust the pointer speed quite efficiently. As stated on the cons the left mouse buttock switch appears to be low quality, this is the first mouse I ever had trouble with after a year or so. The left click switch began to miss-click or double-click.
This lead me to begin the warranty process.
-1 egg for this, warranty / RMA process is incredibly frustrating. While Logitech promised they will send a pre-paid UPS label its been a week and nothing has been received. The reason? they have no G502 mouse stock at the moment and no telling when the warranty department will get supplies.
I went ahead and purchased another one at a local store nearby.
If you do a lot of on-line gaming you will like this mouse.
Pros: *Light and solid plastic build.
*Spring locks keep 2.5 drives in place.
*Design allows to use a 3.5 bay and SATA data cables fit against each other nicely.
*Screw holes optional; depending on case but multiple holes allow perfect adjusting.
Cons: *The SATA power cables are very tricky to get right, the standard SATA power connector has at least 2mm or 3mm on each the top and bottom sides which prevents using 2 connectors without a lot of squeezing and twisting. This can easily damage the plastic on the hard drives.
To avoid this its best to use a ribbon SATA power cable where the wires come from the back of the connector and not the top/bottom sides.
Other Thoughts: 1 con aside its a very good design, mine holds my new SSD and a spare Scorpio Black on my desktop computer.
So far pleased with it.
Pros: After all the drama of the past 2 months I see no pros.
Cons: * Drive failed after 3 months.
* WD support tried to cheat on warranty.
* Replacement drive was wrong model and DoA too.
* WD support now trying to blame user.
Other Thoughts: Been a WD customer for several years and so far any drive replacements have been smooth and have gone without a hitch, I purchased this particular model for a My Book Live DUO to replace 1 of the drives that went bad. It worked for a while but then problems arose and went to RMA the drive.
In order to apply warranty the HD has to be registered in WD website, after this process the WD site said that my drive was out of region and had only a few days left of warranty even though it was 4 months old.
I sent my proof of purchase and after a few days they finally updated the right warranty date and sent me a replacement which arrived DoA and was also the wrong model drive.
I sent a 2nd RMA request and received a 2nd drive, this appears to be working so far.
Now I received email saying:
"Thank you for contacting Western Digital and we apologize for the inconvenience. Upon inspection of the drives returned under RMA, it was determined that the drives may have been altered and may not be eligible for replacement under WD’s limited warranty policy"
It sounds they are trying to blame me for the faulty drive.
WD Quality control and Quality Assurance are dropping several notches in a very snort period of time. They usually have had a commendable reputation but these last few weeks have been a pain.