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ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: If you are lucky enough to get a working unit- they work well

Cons: Extreme heat buildup, inconistent quality, no real warranty. 2.4 Ghz WiFi failure.

Other Thoughts: I previoulsy gave a three egg review, bcause I had two of these and one worked. My second unit was working poorly. Now the 2.4 GHz WiFi transmitter in it has completely failed. What makes this situation particularly bad is that their customer service will not warranty it. I bought the unit through NewEgg, but ASUS still considers it to be a refurb and says it was only covered for 3 months. I first reported this problem to them well before it was three months old, they failed to resolve the problem, and then left me hanging. Then when I posted a review mentioning their quality issses, they left a reply asking me to contact them and they would help me. I did, only to then have to waste more of my time going back and forth answering all their questions again. FInally, they said if I wanted to pay them money they would fix the router for me. They give a rediculously short warranty peroid, then delay you while you are under it, it expires, then the they offer to help, then waste more of your time, then tell you you can pay them some more money. It's a shame, I really liked my first RT-N66U, and it is still working great. However, their inconsitent quality and absent customer service is driving me to their competition.

ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab
  • Verified Owner
  • Owned For: more than 1 year

Pros: With a good unit- great performance. All the features just work. Good fast wired and wireless connections. Not much more I can say.

Cons: Incosistent Quality. I own two of these. I liked the first one so much, I bought a second one. At first it seemed to be just as good as the first one. The I realized it runs MUCH hotter. I also found that my wireless connections are not stable- especially the 2.4 GHZ band. I out the unit on top of a fan- it runs really cool now, but the wireless connection issues persist.


Randall R.'s Profile

Display Name: Randall R.

Date Joined: 05/05/03

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 06/30/14
  • Last Review: 07/15/14
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